10/10 Exceptional
11 Jan 2025
Mixed Experience: Great Rooms, Disappointing Break
Our family had a great time at Endo Mando overall. We booked two waterfront view rooms, and although there was an issue at check-in where one of our rooms was placed in the back, the staff resolved it after we pointed out that we had paid for riverfront views.
The rooms were comfortable and clean, and the waterfront view was beautiful. However, the breakfast was disappointing. When we asked for coffee, we were told they only had cappuccino. Later, we were unexpectedly charged 100 Egyptian pounds for two cups of cappuccino, even though we weren’t informed that it was not included in the "free breakfast."
While the rooms and overall stay were enjoyable, better transparency about breakfast charges and improvements to the breakfast offerings would make the experience much better.
Varaporn Jenny
Varaporn Jenny, 1-night trip