See all properties

JW Marriott Hotel Nairobi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Nairobi National Museum

Choose dates to view prices

Photo gallery for JW Marriott Hotel Nairobi

Junior Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds
Lobby
1 bedroom, premium bedding, down duvets, memory-foam beds
Rooftop terrace
In the heart of Westlands, JW Marriott Hotel Nairobi offers a tranquil oasis with a spa, 4 restaurants, and an outdoor pool. Relax in style on the sun-kissed terrace or stroll through the lush garden. With high-speed wired internet and dry cleaning services available throughout your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Laundry facilities
  • Blackout curtains
The current price is ฿8,119
฿10,148 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Memory foam bed
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Junior Room, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Memory foam bed
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds

Executive Room, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds

Apartment, 3 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 196 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds

Apartment, 2 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 113 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds

Apartment, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 42 reviews
The price is ฿3,656
฿4,515 total
includes taxes & fees
22 Aug - 23 Aug
Hyatt Regency Nairobi Westlands
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Westgate Shopping Mall - 2 min drive - 2.3 km
  • Kenyatta International Convention Centre - 3 min drive - 3.0 km

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 27 min drive
  • Syokimau Station - 25 min drive
  • Nairobi Station - 26 min drive
  • Syokimau SGR Railway Station - 27 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬13 min walk

About this property

JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi features a rooftop terrace and puts you within a 10-minute drive of United Nations Office at Nairobi. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Myna, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Swahili

More about this property

VISIBILITY

At a glance

Hotel size

    • 366 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Lifeguard on-site

What to do

  • Shopping
  • Safari nearby

Working away

  • 10 meeting rooms
  • Conference centre (18299 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 128
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Mobile key entry
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Spa by JW has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Myna – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Midi Cafe and Patisserie – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hudson Bar and Grill – This sports bar specialises in American cuisine and serves lunch and dinner. Open daily.
Mughal – This family restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Mr. Pang Sky Bar & Lounge – This fine-dining restaurant specialises in Pan-Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 5400 for adults and USD 2700 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: M-Pesa.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi
HELP_OUTLINE

Frequently asked questions

Does JW Marriott Hotel Nairobi offer free cancellation for a full refund?

Yes, JW Marriott Hotel Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Nairobi?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at JW Marriott Hotel Nairobi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at JW Marriott Hotel Nairobi?

Yes, there's free valet parking.

What are the check-in and check-out times at JW Marriott Hotel Nairobi?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at JW Marriott Hotel Nairobi?

No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.

What is there to do at JW Marriott Hotel Nairobi and nearby?

JW Marriott Hotel Nairobi has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near JW Marriott Hotel Nairobi?

Yes, there are 4 on-site restaurants, featuring international cuisine.

What's the area around JW Marriott Hotel Nairobi like?

JW Marriott Hotel Nairobi is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from University of Nairobi.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

JW Marriott Hotel Nairobi Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

A truly elegant and beautiful hotel complete w/ numerous amenities, and a staff that is poised to help w/ any reasonable request.
Nairobi skyline from the Marriott
Pool side view
Chicken BLT from the hotel lobby restaurant
Burger meal from the hotel lobby restaurant
Leo, 3-night trip

10/10 Exceptional

I travel a lot… Spend a lot of time in hotels all around the world… And this is one of the nicest places I’ve ever stayed. Courteous& & attentive staff and an impeccably clean & beautifully arranged layout throughout the hotel. And the breakfast… Not to be missed.!!
DennIs, 1-night trip

10/10 Exceptional

From getting out the vehicle to departing the staff was exceptional. Food was of very high standard. Well done Marriot.
Denise, 2-night trip

10/10 Exceptional

Amazing experience, super friendly staff they know how to make you feel at home. Would definitly come back again in the future.
Thomas, 3-night trip

10/10 Exceptional

I had a great experience
Umar, 2-night trip

10/10 Exceptional

Great place
osman, 1-night trip

10/10 Exceptional

One of the best hotel in nairobi
Bikramjit, 3-night trip

10/10 Exceptional

Very good hospitality
Ataklia, 2-night trip

10/10 Exceptional

Great property
Richard, 8-night trip

10/10 Exceptional

I like everything about it
Johnny, 2-night trip

10/10 Exceptional

Good Job Marriott

This hotel was a true to form classic. They were very attentive and classy. I loved that some of the staff wore the tradition clothes and it added a highlight above all the other highlights. The staff are clearly proud to work there and I was proud to stay there.
Albert, 3-night trip

10/10 Exceptional

Quality services! Impeccable customer service! Please keep it up
Umar, 1-night trip

8/10 Very good

The cleanliness
Umar, 5-night trip

10/10 Exceptional

Gorgeous hotel and the courtesy and friendliness of the staff is above the call of duty. For this alone, i highly recommend the hotel. Beyond this, the stylish and functional rooms, the amazing steam and hot sauna, the 5th floor infinity pool, great food options, fantastic location, i could go on and on. Check it!
Andrew, 4-night trip

10/10 Exceptional

The hotel was brand new and the staff were amazing. We had a beautiful suite.
Jeremy, 2-night trip

10/10 Exceptional

Wonderful experience.
John, 1-night trip

10/10 Exceptional

Lovely rooms, excellent executive lounge service and options, friendly and accomodating staff. Top notch!
Evelyn, 3-night trip

10/10 Exceptional

A magnificent hotel with stunning views! The room had a well-stocked minibar, was exceptionally clean, and the staff treated everyone with equal warmth and respect. The facilities were top-notch! Special thanks to Jim, who was incredibly helpful and kindly allowed me a late checkout. I highly recommend this place for anyone looking to make unforgettable memories.
Catherine, 1-night trip

6/10 Good

God

God
Miriam, 1-night trip

10/10 Exceptional

New and luxurious

New hotel that is very luxurious. We had an amazing stay. All was above and beyond
Khaled, 3-night trip

6/10 Good

Can do better
Umar, 1-night trip

10/10 Exceptional

The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.
Dorika, 2-night trip

8/10 Very good

Very limited fining options. Wish pool would have been kept at a warmer temperature
Matt, 1-night trip

10/10 Exceptional

Wow wow wow , what an amazing hotel . When i tell you luxurious isnt even the word . They went above and beyond to help us book for the safaris and city tour . Beyond happy that i was able to stay here. Dennis you are awesome thank you for everything
Rosmery, 3-night trip

8/10 Very good

Really great property and very clean and good restaurant options, etc. Service was what you would expect as it’s a Marriott so top-notch is the word. However, be aware that at times you might seem bothered by overly anxious to help staff along with what seems like staff watching every move you make. I also had a situation where I went on a safari and had talked to two of the staff members to make notes in the system that I needed to keep my luggage at the hotel upon my return from the Safari. I also rented the room for another night, even though I was not going to be staying for the full night only needing the room until about 10 PM. They proceeded to charge me for the in between Knight even though I did not stay claiming I should have checked out. I had took the initiative on two occasions to inform them and set them up for this scenario yet they did not pay attention. For them to be so overly anxious to always help. They were not attentive to the details when it came to my situation.
william, 5-night trip