In the heart of Ooty's historical district, Sinclairs Retreat Ooty offers a warm welcome. Enjoy a free breakfast buffet, unwind on the tranquil garden grounds or indulge in some fun at the playground and billiards/pool table. With in-room WiFi and multilingual staff readily available to assist you.
Government Botanical Gardens - 6 min drive - 4.0 km
Mudumalai National Park - 7 min drive - 5.4 km
Ooty Rose Garden - 7 min drive - 5.4 km
Ooty Lake - 8 min drive - 6.1 km
Doddabetta Peak - 9 min drive - 5.2 km
Getting around
Coimbatore (CJB) - 33.9 miles/54.5 km
Kateri Station - 33 min drive
Ooty Udhagamandalam Station - 45 min drive
Coonoor Station - 50 min drive
Airport shuttle (surcharge)
Restaurants
The Planters Paradise - 6 min drive
High Hill Tea Shop - 15 min walk
Fortune Resort Sullivan Court - 7 min drive
Four Quarters Lounge - 6 min drive
Mani Tea Stall - 8 min drive
About this property
Sinclairs Retreat Ooty
Bring the kids when you stay at Sinclairs Retreat Ooty in Ootacamund and they can enjoy the free kids' club. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.
Languages
English, Hindi
At a glance
Hotel size
81 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Playground
What to do
Pool table
Mountain biking nearby
Working away
Business centre
Meeting rooms
Conference centre (4004 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness centre
Arcade/games room
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for INR 1800.0 per stay
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Does Sinclairs Retreat Ooty offer free cancellation for a full refund?
Yes, Sinclairs Retreat Ooty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sinclairs Retreat Ooty?
Sorry, pets aren't allowed.
Is parking offered on site at Sinclairs Retreat Ooty?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Sinclairs Retreat Ooty?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sinclairs Retreat Ooty?
Check-in start time: noon; check-in end time: anytime. Check-out time is 10 AM.
What is there to do at Sinclairs Retreat Ooty and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Enjoy amenities such as a fitness centre, an arcade and a picnic area. Sinclairs Retreat Ooty also has a garden.
Are there restaurants at or near Sinclairs Retreat Ooty?
Yes, there's an on-site restaurant.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Sinclairs Retreat Ooty Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
2 Feb 2024
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Vandana
Vandana, 4-night trip
2/10 Poor
15 Dec 2022
I wanted to tell the cons. first
1.) Property is away from ooty town. You need ken vehicle
2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced
3.) The road to this hotel from ootty is in pathetic condition
4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
Rajesh
2/10 Poor
31 Mar 2024
Pranali
Pranali, 1-night trip
8/10 Very good
19 Jan 2023
Ivan
Ivan, 3-night trip
2/10 Poor
26 May 2022
Arasu
Arasu, 2-night trip
4/10 Fair
4 May 2022
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Laxman Dilip
Laxman Dilip, 4-night trip
10/10 Exceptional
29 Apr 2022
Friendly staff, clean and luxurious interiors
Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
SUNIL
SUNIL, 3-night trip
6/10 Good
4 Mar 2020
Place not as stated
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
DAYANAND
DAYANAND, 1-night trip
2/10 Poor
17 Dec 2019
Worst experience
Not worth the money
Mohammed
Mohammed, 2-night trip
6/10 Good
5 Oct 2019
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet.
the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see.
so overall a disappointing stay. the only bright side is that the staff was very nice.
in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Jag
Jag, 2-night trip
10/10 Exceptional
22 Jul 2019
Beautiful Hotel at Beautiful place
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Suyog
Suyog, 3-night trip
10/10 Exceptional
6 Jun 2019
Location is very good,staff specially Front Office,House keeping Bharat are really good
Verified traveller
3-night trip
2/10 Poor
31 May 2019
Sinclair's --- The Wort Ever Hotel in Ooty
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty
I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
MILIND
MILIND, 2-night trip
8/10 Very good
17 May 2019
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
NT
NT, 2-night trip
8/10 Very good
15 May 2019
Visit at Sinclairs Retreat.
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel.
Elevation and the gardens in the resort were wonderful.
Naresh
Naresh, 2-night trip
8/10 Very good
6 May 2019
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
siddharta
siddharta, 3-night trip
8/10 Very good
27 Apr 2019
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Verified traveller
4-night trip
6/10 Good
25 Apr 2019
Breathtaking location
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
SANJAY
SANJAY, 4-night trip
4/10 Fair
24 Mar 2019
Verified traveller
2-night trip
8/10 Very good
21 Feb 2019
All service are good and satisfied with service.
Good property
Verified traveller
5-night trip
2/10 Poor
17 Jan 2019
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast.
It was a 2 star property at the rate of 4 star.
Really a first time bad experience through Expedia.
Verified traveller
1-night trip
2/10 Poor
8 Jan 2019
Pathetic hotel except the scenery outside.
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
krishna
krishna, 2-night trip
10/10 Exceptional
6 Jan 2019
Amazing
It was amazing
Harsh Vardhan
Harsh Vardhan, 2-night trip
4/10 Fair
22 Oct 2018
Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Evelyne
Evelyne, 3-night trip
10/10 Exceptional
24 Aug 2018
Excellent hotel and stuff are extra ordinary. Hotel location is great.