Haven House Hotel

3.0 star property
Guesthouse in Southend-on-Sea

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven House Hotel

Beach
Exterior
Free WiFi
Bathroom
Balcony

Reviews

2.8 out of 10

Popular amenities

  • Free WiFi
Main amenities
  • Daily housekeeping
  • Limited hour front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
47 Heygate Ave, Southend-on-Sea, England, SS1 2AN

What's nearby

  • Southend Pier - 6 min walk - 0.6 km
  • Adventure Island - 6 min walk - 0.6 km
  • Southend Beach - 9 min walk - 0.8 km
  • Cliffs Pavilion - 18 min walk - 1.6 km
  • Thorpe Bay Beach - 3 min drive - 2.5 km

Getting around

  • London (SEN-Southend) - 9 min drive
  • London (LCY-London City) - 60 min drive
  • Southend Central Station - 6 min walk
  • Southend Victoria Station - 11 min walk
  • Southend East Station - 17 min walk

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Last Post - ‬5 min walk
  • ‪Craftwerk Beers - ‬3 min walk
  • ‪The Royal Hotel - ‬4 min walk

About this property

Haven House Hotel

When visiting Southend-on-Sea, Haven House Hotel is a great choice to consider.

Languages

English, Hindi, Urdu

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11:00 AM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 11:00 AM - 1:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking

Property amenities

Services

  • Front desk (limited hours)

Room amenities

Freshen up

  • Private bathroom

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of GBP 10 per week

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

havenhousehotel
Haven House Hotel Guesthouse
Haven House Hotel Southend-on-Sea
Haven House Hotel Guesthouse Southend-on-Sea

Frequently asked questions

Does Haven House Hotel offer free cancellation for a full refund?
Yes, Haven House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Haven House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Haven House Hotel?
Sorry, there's no on-site parking at Haven House Hotel.
What are the check-in and check-out times at Haven House Hotel?
Check-in start time: noon; check-in end time: 11:00 AM. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Haven House Hotel?
No, this guest house doesn't have a casino, but Rendezvous Southend Casino (10-min walk) and Genting Casino (14-min walk) are both nearby.
What's the area around Haven House Hotel like?
Haven House Hotel is a short 6-minute walk from Southend Central Station and 6 minutes' walk from Southend Pier.

Haven House Hotel Reviews

Reviews

2.8

2.4/10

Cleanliness

2.8/10

Staff & service

2.6/10

Amenities

3.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Poor

Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
Ivan, 5-night trip
Verified Expedia guest review

2/10 Poor

There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.
Ivan, 3-night trip
Verified Expedia guest review

2/10 Poor

Very dirty, wouldn’t stay even someone pay me.
Zivile, 1-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review