Chateau Star River Guangzhou

4.5 star property
Luxury Guangzhou hotel with indoor pool, connected to the convention centre

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Photo gallery for Chateau Star River Guangzhou

Exterior
Business Room River View | Premium bedding, down duvets, minibar, in-room safe
Castle Suite | Premium bedding, down duvets, minibar, in-room safe
Front of property – evening/night
Property amenity
Near Chimelong Water Park, Chateau Star River Guangzhou offers a serene retreat with shopping on site and two restaurants serving breakfast to dinner. Relax by the indoor pool or unwind at the sauna, while enjoying free in-room WiFi and convenient perks like limo service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Bar
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free theme park shuttle
  • 1 indoor and 3 outdoor tennis courts
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

Castle Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Down duvet
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room City View, 2 Twin Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Chateau River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room City view

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Designer toiletries
  • Sleeps 3
  • 2 Large Single Beds

Castle King Room, River view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Designer toiletries
  • River view
  • Sleeps 3
  • 1 King Bed

Castle Twin Room, River view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Designer toiletries
  • River view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe King Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Designer toiletries
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430

What's nearby

  • Chimelong Paradise - 4 min drive
  • Chimelong Water Park - 5 min drive
  • Chimelong International Circus - 5 min drive
  • Xiangjiang Safari Park - 6 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Foshan (FUO-Shadi) - 28 min drive
  • Baiyun International Airport (CAN) - 39 min drive
  • Shiguanglu Station - 9 min drive
  • Guangzhou Railway Station - 18 min drive
  • Guangzhou South Railway Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪星河湾酒店国际公寓酒店中餐厅 - ‬10 min walk
  • ‪香江大酒店 - ‬8 min walk
  • ‪作品一号 - ‬8 min walk
  • ‪乐富酒窖 - ‬3 min drive
  • ‪金稻香酒楼 - ‬10 min walk

About this property

Chateau Star River Guangzhou

When you stay at Chateau Star River Guangzhou, you'll be within a 10-minute drive of Canton Fair Complex and Chimelong Paradise. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Always Cantonese, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and an indoor tennis court.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 304 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle from 7 AM to 10:30 AM*
    • Train station shuttle
DONE

Off-site

    • Casino shuttle*
    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free theme park shuttle
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Banquet hall
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Always Cantonese – This restaurant serves breakfast, brunch, lunch and dinner.
E-cafe – This buffet restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Casino shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day
  • Airport shuttle service for children costs CNY 800 (one-way)

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou

Frequently asked questions

Does Chateau Star River Guangzhou offer free cancellation for a full refund?

Yes, Chateau Star River Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chateau Star River Guangzhou?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Chateau Star River Guangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Chateau Star River Guangzhou?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Chateau Star River Guangzhou?

Yes, an airport shuttle is available from 7 AM to 10:30 AM on request. The charge is CNY 800 per vehicle one-way.

What are the check-in and check-out times at Chateau Star River Guangzhou?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Chateau Star River Guangzhou and nearby?

Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Chateau Star River Guangzhou also has a health club and a garden.

Are there restaurants at or near Chateau Star River Guangzhou?

Yes, there are 2 on-site restaurants.

What's the area around Chateau Star River Guangzhou like?

Chateau Star River Guangzhou is located on the waterfront in Panyu. Popular attractions include Canton Fair Complex, which is 8 minutes away by car.

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Chateau Star River Guangzhou Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Good room amenities.
Hock Lai, 2-night trip

4/10 Fair

Not again,
No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe. The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice. You could not reach the top floor by som reason.
Kim, 1-night trip

10/10 Exceptional

Candy, 2-night trip

10/10 Exceptional

HYOSKSOO, 6-night trip

10/10 Exceptional

KAZUSHI, 4-night trip

10/10 Exceptional

모두 만족합니다
youn hee, 2-night trip

10/10 Exceptional

주변에 별게없지만 호텔은 좋네요
MinSik, 4-night trip

8/10 Very good

Great!!!
Great big room and nice hotel lobby!!!
David, 1-night trip

10/10 Exceptional

PhB/Star River
Très bon confort très belle chambre grande propre confortable belle literie XL
Philippe, 1-night trip

8/10 Very good

SHUNCHAU, 2-night trip

10/10 Exceptional

YEE CHUNG, 1-night trip

10/10 Exceptional

I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Gonzalo, 1-night trip

8/10 Very good

位置很方便
1-night trip

6/10 Good

YEEKWAN, 1-night trip

6/10 Good

I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
JENNYR, 1-night trip

8/10 Very good

1-night trip

6/10 Good

1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Tan, 3-night trip

8/10 Very good

Siu Yin, 1-night trip

4/10 Fair

The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
1-night trip

8/10 Very good

Nai Wai, 1-night trip

10/10 Exceptional

很優質的飯店,各方面都很棒。
3-night trip

8/10 Very good

Great Value Hotel
Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Eddie, 3-night trip