Near Chimelong Water Park, Chateau Star River Guangzhou offers a serene retreat with shopping on site and two restaurants serving breakfast to dinner. Relax by the indoor pool or unwind at the sauna, while enjoying free in-room WiFi and convenient perks like limo service.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Pool
Connecting rooms available
Bar
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Free theme park shuttle
1 indoor and 3 outdoor tennis courts
Health club
Sauna
Seasonal outdoor pool
24-hour room service
Coffee shop/cafe
Conference centre
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
Television
Garden
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Castle Suite
Castle Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Down duvet
80 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room City View, 2 Twin Beds
When you stay at Chateau Star River Guangzhou, you'll be within a 10-minute drive of Canton Fair Complex and Chimelong Paradise. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Always Cantonese, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and an indoor tennis court.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
304 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle from 7 AM to 10:30 AM*
Train station shuttle
Off-site
Casino shuttle*
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free theme park shuttle
Local/corner shop
What to do
Shopping
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Seasonal outdoor pool
Indoor tennis courts
3 outdoor tennis courts
Sauna
Banquet hall
Reception hall
Mediterranean architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Grab bar near toilet
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Always Cantonese – This restaurant serves breakfast, brunch, lunch and dinner.
E-cafe – This buffet restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)
Train station pick-up and train station drop-off services are offered for an extra charge
Casino shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Airport shuttle service for children costs CNY 800 (one-way)
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou
Frequently asked questions
Does Chateau Star River Guangzhou offer free cancellation for a full refund?
Yes, Chateau Star River Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateau Star River Guangzhou?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Chateau Star River Guangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Chateau Star River Guangzhou?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Chateau Star River Guangzhou?
Yes, an airport shuttle is available from 7 AM to 10:30 AM on request. The charge is CNY 800 per vehicle one-way.
What are the check-in and check-out times at Chateau Star River Guangzhou?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Chateau Star River Guangzhou and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Chateau Star River Guangzhou also has a health club and a garden.
Are there restaurants at or near Chateau Star River Guangzhou?
Yes, there are 2 on-site restaurants.
What's the area around Chateau Star River Guangzhou like?
Chateau Star River Guangzhou is located on the waterfront in Panyu. Popular attractions include Canton Fair Complex, which is 8 minutes away by car.
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Chateau Star River Guangzhou Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
8 Aug 2023
Good room amenities.
Hock Lai
Hock Lai, 2-night trip
4/10 Fair
17 Jan 2025
Not again,
No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe.
The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice.
You could not reach the top floor by som reason.
Kim
Kim, 1-night trip
10/10 Exceptional
12 Oct 2024
Candy
Candy, 2-night trip
10/10 Exceptional
29 Apr 2024
HYOSKSOO
HYOSKSOO, 6-night trip
10/10 Exceptional
23 Apr 2024
KAZUSHI
KAZUSHI, 4-night trip
10/10 Exceptional
17 Jan 2024
모두 만족합니다
youn hee
youn hee, 2-night trip
10/10 Exceptional
26 Nov 2023
주변에 별게없지만 호텔은 좋네요
MinSik
MinSik, 4-night trip
8/10 Very good
23 Dec 2019
Great!!!
Great big room and nice hotel lobby!!!
David
David, 1-night trip
10/10 Exceptional
19 Nov 2019
PhB/Star River
Très bon confort très belle chambre grande propre confortable belle literie XL
Philippe
Philippe, 1-night trip
8/10 Very good
5 Nov 2019
SHUNCHAU
SHUNCHAU, 2-night trip
10/10 Exceptional
5 Nov 2019
YEE CHUNG
YEE CHUNG, 1-night trip
10/10 Exceptional
28 Oct 2019
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Gonzalo
Gonzalo, 1-night trip
8/10 Very good
22 Sep 2019
位置很方便
Verified traveller
1-night trip
6/10 Good
8 Sep 2019
YEEKWAN
YEEKWAN, 1-night trip
6/10 Good
31 Aug 2019
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
JENNYR
JENNYR, 1-night trip
8/10 Very good
30 Aug 2019
Verified traveller
1-night trip
6/10 Good
26 Jul 2019
Verified traveller
1-night trip
10/10 Exceptional
23 Jul 2019
Verified traveller
2-night trip
10/10 Exceptional
5 Jul 2019
Verified traveller
1-night trip
10/10 Exceptional
17 May 2019
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Tan
Tan, 3-night trip
8/10 Very good
10 May 2019
Siu Yin
Siu Yin, 1-night trip
4/10 Fair
7 May 2019
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Verified traveller
1-night trip
8/10 Very good
13 Feb 2019
Nai Wai
Nai Wai, 1-night trip
10/10 Exceptional
2 Feb 2019
很優質的飯店,各方面都很棒。
Verified traveller
3-night trip
8/10 Very good
27 Jan 2019
Great Value Hotel
Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!