Located near Old Port, Hotel Massena offers a convenient stay with bike rentals and an elevator. Connect to WiFi in public areas, unwind with a snack from the vending machine, and enjoy smoke-free premises.
At Hotel Massena, you'll be within a 10-minute drive of Port of Genoa Cruise Ship Terminal and Old Port. Also, Piazza de Ferrari and Genoa Port Center are within a short drive.
Languages
English, French, Italian, Russian
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 3:00 PM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Free off-site parking nearby
Street parking available
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Bike hire
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer (on request)
Toilet paper
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: EUR 20.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CODE CITR 0077
Also known as
ALBERGO MASSENA Hotel Genoa
ALBERGO MASSENA Hotel
ALBERGO MASSENA Genoa
Hotel Massena Genoa
Massena Genoa
Hotel Hotel Massena Genoa
Genoa Hotel Massena Hotel
ALBERGO MASSENA
Hotel Hotel Massena
Massena
Hotel Massena Hotel
Hotel Massena Genoa
Hotel Massena Hotel Genoa
Frequently asked questions
Does Hotel Massena offer free cancellation for a full refund?
Yes, Hotel Massena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Massena?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Massena?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Massena?
Check-in start time: 3:00 PM; check-in end time: 5:30 PM. Check-out time is 10:00 AM. Contactless check-out is available.
What's the area around Hotel Massena like?
Hotel Massena is a short 10-minute walk from Fiumara Shopping & Fun and 13 minutes' walk from 105 Stadium.
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Hotel Massena Reviews
Reviews
3.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0/10
Cleanliness
4.0/10
Staff & service
6.8/10
Amenities
4.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
18 Aug 2021
Mounira
Mounira, 1-night trip
2/10 Poor
19 Oct 2020
Just avoid. It's dirty, my colleagues were sleeping in their clothes.
David
David, 2-night trip
2/10 Poor
19 Oct 2020
Just avoid. It's dirty, my colleagues were sleeping in their clothes.
Boyan
Boyan, 2-night trip
8/10 Very good
28 Sep 2019
The property had excellent links to the heart of the city. The host was a lovely person only too willing to help. It was clean and tidy. Sadly, the shower was broken but was still functional with hot water. There are limited eating establishments around the hotel.