Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
Fort of San Felipe - 7 min walk - 0.6 km
Municipal Spa of Bacalar - 16 min walk - 1.4 km
Cenote Cocalitos - 7 min drive - 6.8 km
Cenote Azul - 8 min drive - 6.8 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive
Corozal (CZH) - 57 min drive
Restaurants
La Playita - 5 min walk
I Scream Bar - 8 min walk
El Sazón a la Mexicana - 5 min walk
Finisterre Bacalar - 4 min walk
Yerbabuena - 2 min walk
About this property
Hotel Koox Jool Bacalar
Hotel Koox Jool Bacalar offers a fantastic location, putting you a short five-minute walk from Lake Bacalar. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Garden
Terrace
Spa services
Room amenities
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80 to 160 for adults and MXN 80 to 160 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Bacalar
Hotel Koox Jool Bacalar Hotel
Hotel Koox Jool Bacalar Bacalar
Hotel Koox Jool Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel Koox Jool Bacalar offer free cancellation for a full refund?
Yes, Hotel Koox Jool Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Koox Jool Bacalar?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Hotel Koox Jool Bacalar?
Sorry, there's no on-site parking at Hotel Koox Jool Bacalar.
What are the check-in and check-out times at Hotel Koox Jool Bacalar?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Koox Jool Bacalar and nearby?
Hotel Koox Jool Bacalar has spa services and a garden.
Are there restaurants at or near Hotel Koox Jool Bacalar?
Yes, there's an on-site restaurant.
What's the area around Hotel Koox Jool Bacalar like?
Hotel Koox Jool Bacalar is a short 5-minute walk from Lake Bacalar and 2 minutes' walk from Laguna Bacalar Ecological Park.
Hotel Koox Jool Bacalar Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Jan 2024
The Staff are great and friendly.
We felt comfortable, safety.
Thomas Hernandez
Thomas Hernandez, 2-night family trip
Verified Expedia guest review
6/10 Good
25 Oct 2023
Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2023
Everything was so perfect.
Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Alexander
Alexander, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 Jul 2023
Very disrespectful and advantageous people
Emil
Emil, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Juan Carlos
Juan Carlos, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
Reserva SORPRESA!
Casa C/4 Hab.más 2 cuartos 3X4 en lo que era el patio (todo tabla de madera y tubería PVC expuesta) 1A/C minisplit las rentan como cabaña? Pero lo más incomodo un Bar nocturno hasta 5am con alto volumen frente justo cuartos!
Manuel
Manuel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
Juan Francisco
Juan Francisco, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
muy agradable
un hotel tipo familiar buena atención y limpieza recomiendo cuando visiten bacalar
Hector
Hector, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 May 2024
N/A
Enrique
Enrique, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2023
Estancia
Muy limpio y cómodo Tienes AA en tu habitación y tienes el control para regularlo
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2023
Muy buena ubicación, servicio y atención.
Olga Lilia
Olga Lilia, 1-night trip
Verified Expedia guest review
4/10 Fair
4 Aug 2023
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.