Alua Tenerife

Property class: 4
Family-friendly hotel with 3 restaurants, near Garden Beach

Choose dates to view prices

Placing you within a five-minute walk of Garden Beach, Alua Tenerife features a rooftop terrace and a free children's club. Guests can indulge in spa services, then grab a bite to eat at one of the 3 restaurants. Other highlights include 2 outdoor pools, a poolside bar and a fitness centre.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television

Why we love this property

Food and drink options
Three restaurants and two bars offer international cuisine, poolside dining, and buffet breakfasts with vegan options. Memorable experiences await.
Revitalising retreat
Heavenly spa services, soothing sauna, and a full fitness room await. The garden adds a touch of nature to this hotel's relaxation experience.

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Standard Double Room (2 Adults)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Standard Double Room (2 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (3 Adults)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Double Room (3 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room (1 Adult)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Double Room (1 Adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Pool View (1 Adult)

A hotel room with a bed, desk, and a view of buildings through a large window.

Double Room, Pool View (1 Adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Pool View (2 Adults + 1 Child)

A hotel room with a bed, desk, and a view of buildings through a large window.

Double Room, Pool View (2 Adults + 1 Child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (2 Adults)

A hotel room with a bed, desk, and a view of buildings through a large window.

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ocean View (1 Adult)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (1 Adult)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (2 Adults + 1 Child)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (2 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults + 2 Children)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (2 Adults + 2 Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (3 Adults)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite (3 Adults + 1 Child)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (3 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

My Favorite Club Suite (2 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed

My Favorite Club Suite (2 Adults+2 Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (2 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (3 Adults)

A hotel room with a bed, desk, and a view of buildings through a large window.

Standard Double Room, Pool View (3 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Ocean View (3 Adults)

A hotel room with a bed, desk, chair, TV, and a balcony with a view of the sea.

Double Room, Ocean View (3 Adults)

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (1 Adult)

A hotel room with a large bed, two bedside tables with lamps, a view of greenery through a sliding glass door, and a wooden floor.

Suite (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

My Favorite Club Suite (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (1 Adult)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (2 Adults)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (2 Adults + 1 Child)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

A hotel room with a bed, a nightstand with a phone, a ceiling fan, and a view of the outdoors.

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Standard

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Double Standard

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Duplex (1 Adult)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (1 Adult)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Duplex (2 Adults)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Duplex (3 Adults)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Duplex (4 Adults)

A hotel room with a bed, bedside tables, a TV, a balcony with a view of buildings.

Duplex (4 Adults)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

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About the area

Map
Antonio Ruiz Álvarez, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Garden Beach - 5 min walk - 0.5 km
  • Loro Park - 7 min walk - 0.6 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Taoro Park - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
  • Tenerife (TFS-Tenerife South) - 75 min drive
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Nos Que Churros - ‬6 min walk
  • ‪Patio del Loro - ‬19 min walk
  • ‪Restaurante Peruano - ‬8 min walk
  • ‪Andana Beach Club - ‬6 min walk
  • Bar Billares Garviana

About this property

Alua Tenerife

  • Placing you within a five-minute walk of Garden Beach, Alua Tenerife features a rooftop terrace and a free children's club. Guests can indulge in spa services, then grab a bite to eat at one of the 3 restaurants. Other highlights include 2 outdoor pools, a poolside bar and a fitness centre.

All-inclusive details

  • All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

At a glance

Hotel size

    • 422 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Transfers

    • Bus station shuttle*

Off-site

    • Area shuttle within 500 metres*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Local/corner shop

What to do

  • Mini golf
  • Concerts/live shows
  • Shopping
  • Ping pong
  • Beach nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife offer free cancellation for a full refund?

Yes, Alua Tenerife does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alua Tenerife?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Alua Tenerife?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Alua Tenerife?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Alua Tenerife?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (4-min drive) is nearby.

What is there to do at Alua Tenerife and nearby?

Have fun with nearby activities such as fishing, hiking and kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a sauna. Alua Tenerife also has a fitness centre and an arcade, as well as a garden.

Are there restaurants at or near Alua Tenerife?

Yes, there are 3 on-site restaurants.

Does Alua Tenerife have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alua Tenerife like?

Alua Tenerife is located near Garden Beach, only a short 6-minute walk from San Felipe Castle and 13 minutes' walk from Plaza del Charco.

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Reviews

Alua Tenerife Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Nada en especial, todo correcto
Verified review

6/10 Good

Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.
Verified review

6/10 Good

Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Verified review

8/10 Very good

Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
Verified review

8/10 Very good

Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Verified review

10/10 Exceptional

Perfekt

10 poäng. Håkan Fotö
Verified review

4/10 Fair

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Verified review

2/10 Poor

instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
Verified review

10/10 Exceptional

La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
Verified review

8/10 Very good

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
Verified review

8/10 Very good

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
Verified review

8/10 Very good

Wifi de pago
Verified review

10/10 Exceptional

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.
Verified review

8/10 Very good

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.
Verified review

8/10 Very good

El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.
Verified review

8/10 Very good

El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.
Verified review

6/10 Good

Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien
Verified review

2/10 Poor

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning
Verified review

10/10 Exceptional

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.
Widok z pokoju na ocean z pierwszego piętra
Widok na ocean z tarasu na dachu
Duży basen
Verified review

10/10 Exceptional

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE
Verified review

10/10 Exceptional

Todo muy bueno excelente exuberante muy comunicativo nota 1000
Verified review

2/10 Poor

No rooms!

There was no room! We booked the rooms, but there was no rooms available!
Verified review

8/10 Very good

Tiszta, kényelmes szobák, part közeli, remek szállás
Verified review

6/10 Good

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
Verified review

6/10 Good

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial