2/10 Poor
2 Nov 2024
Closed Down!
We didn't even get to stay there because it was closed! We paid for and booked in advance, got the email for check in which state was from 7 am- 9 pm. Got there at 5 pm and everything was closed. Reception was locked with a sign that said they would be back. There was a number on the door which we called and no answer. We tried messaging but got nothing. We stayed for an hour and no one came so we finally had to go find a new place to stay last minute which cost us a lot and was very frustrating. We finally were contacted later at 9 pm when we already had a place. We asked for a refund and they refused. Very disappointed.
Verified traveller
1-night family trip
Verified Hotels.com guest review