6/10 Good
24 Oct 2024
Gorgeous views and massages but a few odd aspects
The space is stunning. The staff are lovely and the location is great.
Few minor downsides that are annoying for such a new, high end hotel, for example:
- plastic water bottles everywhere (gym, spa, room);
- weird LED lights in the room (aircon etc) impossible to switch off so none of the ‘pitch black’ I love from hotels;
- we checked out two days early due to a home emergency, and whilst we don’t expect any refund, when this has happened in the past, the hotel we stayed at had given us vouchers for their restaurant as a goodwill gesture. Nothing like that here.
There were a few other bits and pieces that seemed a little off (no aircon in the gym, no robes in the spa etc) but I imagine these are due to the hotel being brand new, and will be solved soon.
Overall, I’m not sure I’d return, though the staff and view are wonderful. I may go for a massage - one of the best I’ve had!
Verified traveller
5-night trip
Verified Hotels.com guest review
