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Best Western Inverness Palace Hotel & Spa

4.0 star property
Riverfront hotel with spa, near Inverness Castle

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Photo gallery for Best Western Inverness Palace Hotel & Spa

Relax by the rectangular pool surrounded by a tiled floor and lounge chairs.
Relax in our spacious lobby, featuring a central bar with a coffee station and comfortable seating areas.
Experience the charm of Ardrös Terrace, a historic building with a traditional arched entrance and stone steps.
Enjoy a classic view of historic architecture and lush greenery from this room's large window.
Enjoy a restful stay with two large beds, a flat-screen TV, and a cozy seating area with a bench, offering a view of the surrounding landscape.
Located in Inverness City Centre, near the historic Inverness Castle, Best Western Inverness Palace Hotel & Spa offers an upscale eco-certified retreat. Indulge in rejuvenating treatments at Sleeping Beauty Spa and enjoy convenient amenities like free self parking and a computer station.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is ฿8,385
฿10,062 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Relax in comfort with a plush bed, desk, and cozy reading nook.

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(27 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.

Executive Room, 1 Double Bed, Non Smoking, View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Relax in this inviting room with a comfortable bed, bedside table, and large mirror.

Comfort Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Classic hotel room with two beds, a desk, and a large window.

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Relax in a classic room with a large bed, side tables, and a seating area featuring a chair and small table.

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Enjoy a scenic view from the large window, with a round table and chair nearby.

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Experience comfort in this stylish room with a large bed, bedside table, and ample natural light.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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AC Hotel by Marriott Inverness

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9.2 out of 10, Wonderful, 747 reviews
The price is ฿7,385
฿8,862 total
includes taxes & fees
31 Aug - 1 Sept
AC Hotel by Marriott Inverness
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About the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG

What's nearby

  • Inverness Castle - 2 min walk - 0.2 km
  • Inverness Cathedral - 3 min walk - 0.3 km
  • Victorian Market - 4 min walk - 0.4 km
  • Eastgate Shopping Centre - 5 min walk - 0.5 km
  • Eden Court Theatre - 6 min walk - 0.5 km

Getting around

  • Inverness (INV) - 22 min drive
  • Inverness Station - 11 min walk
  • Beauly Station - 16 min drive
  • Conon Bridge Station - 17 min drive

Restaurants

  • ‪The Original Milk Bar - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Best Western Inverness Palace Hotel & Spa offers a fantastic location, putting you only steps from Inverness Castle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Polish, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 110 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site valet parking (GBP 10 per stay)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu
  • Children's games
  • Baby bath

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Alarm clock
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps
STAR_OUTLINE

Special features

Spa

The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 14.95 for children

Children & extra beds

  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Valet parking costs GBP 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Inverness Palace Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Best Western Inverness Palace Hotel & Spa?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Inverness Palace Hotel & Spa?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Best Western Inverness Palace Hotel & Spa and nearby?

Best Western Inverness Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Best Western Inverness Palace Hotel & Spa like?

Best Western Inverness Palace Hotel & Spa is located by the river in Inverness City Centre, a short 9-minute walk from Inverness Castle and 3 minutes' walk from Inverness Cathedral. Travellers say that the hotel is in a great location.

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Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
River
View
Bed
Food
Restaurant
Parking

What guests liked

  • The spa facilities were excellent, clean, and very well-regarded by guests. (18 reviews)
  • The pool area was a highlight, with many guests praising its quality, cleanliness, and relaxing atmosphere. (12 reviews)
  • The property's gym was well-equipped with plenty of cardio machines and a leisure complex. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Really comfortable hotel in ideal location in Inverness -- would definitely stay here again!
William, 1-night trip

10/10 Excellent

Wonderful location. Large rooms with good view of the river and city.
Michelle, 1-night trip

6/10 Okay

Average hotel. Staff needs training on guest experience.
Vickie, 2-night trip

6/10 Okay

Nice hotel with great location. Extremely strict about 3pm check in, consequently a few people hanging around check-in desk for a couple of hours waiting for room ( I fin Parking not great and often entrance blocked in with deliveries etc. The weather was beautiful the room was very hot even with 2 fans in room.
Allison, 3-night trip

8/10 Good

Good location right on the river. Near old town.
Robert, 1-night trip

10/10 Excellent

The property is on the river Ness, across from Inverness Castle and nearby multiple bars, restaurants, cafes, and a Tesco grocery store. Guest parking is available at no extra charge to guests. Staff are polite, and considerate of guests' needs. We made use of the pool and hot tub during our stay. They have an excellent hotel gym, spa, sauna, and steam room to boot. We would stay again!
Kathleen, 2-night trip

10/10 Excellent

Perfect location along the river. This hotel has luxe quality at an affordable price. Only complaint is that when there are several bus tours, the breakfast room is crowded & staff a bit overwhelmed. But don’t let that deter a stay here.
Martha, 4-night trip

4/10 Poor

Many of the hotel rooms are in the basement. Rooms are very small and walls paper thin. Could hear the people and TV on the other side. Very expensive stay. You are better to stay in Old Edinburgh for restaurants and shopping for the price of this hotel.
Wendy, 2-night trip

10/10 Excellent

Room was absolutely beautiful and beautiful decor
Margaret, 1-night trip

10/10 Excellent

Good location & good facilities & good rooms.
Riccardo, 1-night trip

10/10 Excellent

Liked so much I would go back again Very pleasant staff, and location was good Perfect stay
william, 3-night trip

10/10 Excellent

Overall the stay was great. The parking was full but the hotel had another free option.
Brad, 2-night trip

6/10 Okay

The second building Rooms were small and it was hot.
Thomas, 2-night trip

10/10 Excellent

Great stay
Kevin, 1-night trip

10/10 Excellent

Great staff and great facilities would recommend
Francis, 1-night trip

10/10 Excellent

Very nice hotel. Great location. It has very limited parking.
Lauren, 2-night trip

10/10 Excellent

One night stay on my way to Orkney
DAVID, 1-night trip

10/10 Excellent

Loved the stay
Brian, 1-night trip

10/10 Excellent

nice hotel and spa/pool
Martin, 2-night trip

10/10 Excellent

Excellent hotel in the centre of Inverness

Excellent hotel, helpful, friendly staff. We had lunch in the brasserie which was delicious. Highly recommended. The spa was lovely and very clean. We had a cozy double room which was exactly as expected. Right in the heart of Inverness. We will definitely be back again.
Lisa, 1-night trip

10/10 Excellent

Great staff, excellent quality facilities. Fantastic food
Olubunmi, 2-night trip

10/10 Excellent

Really wonderful hotel and the staff are so attentive, kind and friendly. They make you welcome right from the time you arrive. Rooms were exceptionally clean. We had a wonderful stay and will certainly be returning.
Richard, 5-night trip

10/10 Excellent

Lovely hotel opposite the Ness and Castle

Really love check in lady, Ale, plus I loved the steam room / sauna. All you need on a cold day in Scotland! Clean rooms, everything you need.
Amy, 1-night trip

10/10 Excellent

Hotel is in an excellent location. The room we had was overlooking the river and castle so we were very lucky. We were going to a show at the Eden Court theatre which was only a short walk away. My only criticism is the lack of parking for guests staying at the hotel.
Mary, 1-night trip

10/10 Excellent

Loved it, amazing location!
Fernanda, 1-night trip