Enjoy your visit to Inverness with a stay at Best Western Inverness Palace Hotel & Spa. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.
Languages
English, Polish, Spanish
At a glance
Hotel size
110 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site valet parking (GBP 10 per stay)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 for adults and GBP 17.95 for children
Children & extra beds
Rollaway beds are available for GBP 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Valet parking costs GBP 10 per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness
Frequently asked questions
Is there a pool at Best Western Inverness Palace Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Best Western Inverness Palace Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Inverness Palace Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Inverness Palace Hotel & Spa and nearby?
Best Western Inverness Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Best Western Inverness Palace Hotel & Spa like?
Best Western Inverness Palace Hotel & Spa is located by the river in Inverness City Centre, a short 3-minute walk from Inverness Cathedral and 4 minutes' walk from Inverness Museum and Art Gallery. Travellers say that the hotel is in a great location.
Best Western Inverness Palace Hotel & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
13 Dec 2024
Oliver
Oliver, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Shafiq
Shafiq, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
The room we had 308 was extremely hot and noisy from kitchen extraction fans.
morris
morris, 2-night trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
Lovely hotel with great pool and spa area. Unfortunately, we did not sleep due to the noise from the floorboards from the room above us. It was very loud and could hear every step they were taking. The noise was the same in the hallway. There is very limited parking for the size of the hotel, they can give you a permit for a car park that is a further walk away.
Overall a nice looking hotel but due to the lack of sleep I would not return.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Roseann
Roseann, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Room was tiny & no view. Felt like we were i a cupboard
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Great Hotel
Nice spacious clean rooms and staff were lovely. Spa and pool were excellant. We stay here everytime we go to Inverness and never disappointed.
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Great location, great hotel
We stayed for one night and the hotel was in a perfect spot to everything. Shops, dining & pubs were all within a 5 minute walk from the hotel and the scenery from the front door was amazing! The hotel has a great restaurant and the breakfast buffet was fantastic!
Leonard
Leonard, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2024
Victoria
Victoria, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 Oct 2024
Please refurbish me!
The hotel charges a lot of money and needs urgent refurbishment. My mattress was so worn out I sunk into the mattress. The showers are old and the pressure of water is minimal. The only thing going for the hotel is the staff who are really nice and attentive. Otherwise it needs an urgent modernization!
Victoria
Victoria, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Hugh
Hugh, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Sep 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
We had an amazing time in Inverness, thanks to the lovely team at Best Western. Ale at the front desk was so friendly and kind.
She was able to book us into a last-minute room after our first accommodations at a different hotel fell through. The rooms were lovely, and provided great views of the river.
The daily breakfast was a great add-on and had a beautiful view from the restaurant. We will gladly be back again!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Great location. Very nice room.
Jim
Jim, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Nice old-style hotel, very well maintained.
We really liked the high ceiling, the archer in the room, beautiful stucco moldings, the feeling and atmosphere.
In the morning, we enjoyed a tasty breakfast.
The staff is kind and willing to help. We enjoyed our staying there.
Vladimir
Vladimir, 1-night romance trip
Verified Expedia guest review
8/10 Very good
30 Aug 2024
Elina
Elina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Great location from main highway, quiet, walk to restaurants/pub. Nice buffet breakfast and hotel bar.
Donald
Donald, 1-night romance trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Staff is very helpful
Honorato
Honorato, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Robert
Robert, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2024
Patrick
Patrick, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Ingo
Ingo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jul 2024
Great hotel although be careful what type of room you book. It seems the standard rooms are in a b&b type property next door without the same amenities and quality of the main hotel. The hotel itself is lovely, great pool gym and spa, lovely bar and restaurant. Some of the staff are a little gruff on first impression but very friendly and professional.