Fantastic stay! We were offered a free upgrade on arrival; amazing location with the room 2 minutes walk from the beach, acces to watersport. Staff super friendly;
nathalie
nathalie, ทริป 4 คืน
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8/10 ดีมาก
4 เม.ย. 2025
A good resort with nice staff and close to beach
Location location location! This resort is about 15 meter from beach, and the beach is really good! I had a room with w view towards the beach and I enjoyed it very much! The resort is within walking distance to the Rodney Bay center with supermarkets and malls. There is also shuttle service two times each hour to, and from, Bay Garden hotel, closer to center of Rodney Bay. The resort is also close to other restaurants in the area. The staff is very VERY friendly and provides service, always with a smile! All these are on the reosrts upside and If I return to St Lucia I will probably stay at the same resort.
But there are some things I would like to be improved: The small deli shop needs better opening hours and more selection of, for exemple, medications. There also are only one restaurant and for a all-inclusive resort, there should be more to choose from (even that you are entitled to go to the other Bay gardens hotels restaurants too). The food at this restauran (High tide) is very good, but I would have enjoyed more kinds of food to choose from.
BUT overall I liked the resort a lot!
Magnus
Magnus, ทริป 6 คืน
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10/10 ไร้ที่ติ
29 มี.ค. 2025
Short but sweet stay
Had a book for last minute cause our Airbnb wasn’t ready. They were great made the process very smooth, amazingly friendly nice resort.
Jj
Jj, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
22 มี.ค. 2025
Building site!!
Our room was supposed to have a garden view but it was a view of a very noisy building site. We feel the room was miss sold to us - it was expensive, we booked it due to the location next to the beach and expected it yo be quiet!! We specifically picked this hotel and paid extra as we thought it looked very nice from your website. If you are going to sell rooms next to a building site you should be selling them at a reduced price and make that clear BEFORE the customer pays. I spend a lot of money each year with Hotels.com and this is very poor service.
Mark
Mark, ทริป 1 คืน
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8/10 ดีมาก
2 มี.ค. 2025
Good But Not Great
I know what "island time" is, but they take this to another level...s...l...o...w and r..e..l..a..x..e..d. We had hand towels and wash cloths on the first day, but after that housekeeping never gave us another...until the last day we did get a hand towel. The water pressure in our second floor unit was WIMPY...can't imagine what it was like on the third floor. The location is beautiful...great beach...but there is new construction on the northside and they were building shelter for the outdoor pizza oven...nothing like hearing power tools while on the beach.
David
David, ทริป 7 คืน
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8/10 ดีมาก
24 ก.พ. 2025
Rahul
Rahul, ทริปกับครอบครัว 2 คืน
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6/10 ดี
23 ก.พ. 2025
Andrea
Andrea, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
10 ก.พ. 2025
This resort is on the beach and everything about it was wonderful. The staff could not have been nicer, the food was good and being all inclusive the drinks were many. Excursions were great and I can see going here every year.
Daniel
Daniel, ทริปโรแมนติก 6 คืน
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8/10 ดีมาก
4 ก.พ. 2025
Staff is friendly. Food stayed the same on the buffet for breakfast
David
David, ทริปโรแมนติก 5 คืน
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8/10 ดีมาก
31 ม.ค. 2025
Amazing pool area, clean rooms, stellar beach, nice spa & restaurant. It is great you can walk to many different restaurants. I felt this was more to my liking than the all inclusive meal plan you can pay for. There would be 2 issues that I would state. Having a kettle with packages of instant coffee is really below standard in my opinion for the price of the stay. The other issues is the cruise people that show up with a day pass and take up the pool lounge chairs. I personally feel this area should be dedicated to the those staying at the resort. Cruisers should be restricted to the beach.
Cathy
Cathy, ทริปกับครอบครัว 9 คืน
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10/10 ไร้ที่ติ
29 ม.ค. 2025
NNo
Ken
Ken, ทริป 3 คืน
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4/10 พอใช้
29 ม.ค. 2025
The property was on the beach; however, the hot tub did not work. The restaurant was terrible, not the food but the service. You would sit there for almost an hour waiting for a simple dish. Several times, we were the only ones at the restaurant too.
ผู้เข้าพักจริง
ทริปกับเพื่อน 4 คืน
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6/10 ดี
27 ม.ค. 2025
The property was located in Rodney Bay which is close to shopping areas. The food at the resort was not good. There were not a variety of foods and overall the cost for the terrible food is too high
Kimberly A
Kimberly A, ทริป 3 คืน
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6/10 ดี
27 ม.ค. 2025
Disappointed
Disappointed for a resort. Upon our check in to our King room, it had a non working AC with a clogged sink, clearly a sign of very poor quality checks. Also there was Noisy construction site for a new Bay Garden building outside our patio balcony which was not disclosed to us. There was no "garden view" as advertised. We were told there were was no alternate king rooms available and were moved to a room with 2 queen beds on our second day at the resort.
Elizabeth
Elizabeth, ทริป 6 คืน
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6/10 ดี
24 ม.ค. 2025
The property had a quaint homeley family feel. Staff were extremely helpful and friendly and made efforts to alleviate any difficulties. Sadly there were a few issues with the hot water, toilet pressure and stuck drawers. Overall however the experience was very enjoyable.
June
June, ทริปกับครอบครัว 9 คืน
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10/10 ไร้ที่ติ
23 ม.ค. 2025
We had an incredible time here. The staff is amazing they accommodated our kosher needs perfectly. The layout of the resort and the beach and pool as well as all the amenities included in our stay made for an absolutely wonderful experience.
Noam
Noam, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
23 ม.ค. 2025
Great, friendly service. Staff were happy to be there, unlike some of the other places we stayed. Average to good food. Great location! We would return again
Camilla
Camilla, ทริป 3 คืน
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8/10 ดีมาก
22 ม.ค. 2025
The wait staff and staff at the coffee bar were amazing. What I DID NOT like is the front desk staff did not give us what comes in the all-inclusive package. Spending money outside of what we could have saved if the package was explained. As a couple who was to be married at the location, they put us in a room right next to CONSTRUCTION. They did move us after going back and forth with the front desk. This was unacceptable and not a good look for Bay Gardens Beach Resort and Spa.
Rosaline
Rosaline, ทริปกับครอบครัว 7 คืน
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4/10 พอใช้
19 ม.ค. 2025
Even though the location was great (right on a nice, clean beach), the rooms were disgusting. We rented a one bedroom. Water was leaking from one wall in the bathroom. There were a lot of termites in the room. On the last day the hot water stopped flowing. We left and no one fixed our hot water. The hotel management tried to be very good-natured with us and promised to return some money to us. When we left the hotel, they gave us a completely different bill and charged us almost nothing. Never recommended this hotel.
Jannet
Jannet, ทริปกับครอบครัว 8 คืน
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6/10 ดี
18 ม.ค. 2025
Construction next door was an inconvenience . I couldn’t enjoy my porch
denise
denise, ทริป 4 คืน
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8/10 ดีมาก
15 ม.ค. 2025
Über alles war der Aufenthalt sehr schön. Die meisten Angestellten war sehr zuvorkommend.
Die Leitungsangestellte der Reception liess an Freundlichkeit sehr zu wünschen übrig. (der 1. Eindruck ist so wichtig! Man bekommt nie eine 2. Chance für einen 1. Einsruck!!) Auch der ältere Chauffeur des Shuttlebusses war sehr unfreundlich. Schade für all die anderen Mitarbeiter.