We had a very disappointing experience at this hotel.
When we checked out, the staff at the counter promised to process a refund, but unfortunately, no one has followed up with us.
On our first day and until the afternoon of the second day, we did not have running cold water in the shower. It took a technician’s visit to finally fix it. On top of that, the air conditioning was not working throughout our stay, and we had to rely on manual fans, which was very uncomfortable.
We sincerely hope that hotel management takes these issues seriously and improves their services for future guests.
July 11-13