Located in the entertainment district, Sofitel Harbin is a great choice for a stay in Harbin. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Elements Restaurant, one of 2 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.
Languages
Chinese (Mandarin), English, French
At a glance
Hotel size
320 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (1 total, up to 20 kg per pet)
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body scrubs and body treatments.
Dining
Elements Restaurant – This restaurant serves breakfast, lunch and dinner.
II Restaurant – This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 168 per person
Airport shuttle service is offered for an extra charge of CNY 450 per vehicle (one way)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hotel Sofitel Wanda Harbin
Sofitel Wanda Harbin
Accor Wanda Harbin
Harbin Sofitel
Sofitel Harbin
Sofitel Wanda Harbin Hotel Harbin
Sofitel Wanda Harbin Hotel
Sofitel Harbin Hotel
Sofitel Harbin Hotel
Sofitel Harbin Harbin
Sofitel Harbin Hotel Harbin
Frequently asked questions
Does Sofitel Harbin offer free cancellation for a full refund?
Yes, Sofitel Harbin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Harbin?
Yes, there's an indoor pool.
Are pets allowed at Sofitel Harbin?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 20 kg per pet. Food and water bowls are available.
Is an airport shuttle service offered by Sofitel Harbin?
Yes, an airport shuttle is available. The charge is CNY 450 per vehicle one way.
What are the check-in and check-out times at Sofitel Harbin?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sofitel Harbin and nearby?
Sofitel Harbin has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Sofitel Harbin?
Yes, there are 2 on-site restaurants.
What's the area around Sofitel Harbin like?
Sofitel Harbin is a short 4-minute walk from Wanda Plaza and 17 minutes' walk from Long Ta.
Sofitel Harbin Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
18 Aug 2024
Good location
It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2024
Priti
Priti, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2020
Gan Kong
Gan Kong, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2020
Gan Kong
Gan Kong, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2019
11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Verified traveller
6-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Oct 2019
Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Verified traveller
11-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Apr 2019
GERALD
GERALD, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2019
A welcoming place to stay
The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites.
On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Alexis
Alexis, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Feb 2019
Great Harbin hotel!
Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2019
The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
Ken
Ken, 4-night romance trip
Verified Expedia guest review
6/10 Good
2 Jan 2019
Only booked because of the Name
For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
David
David, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2018
Best hotel chain in china
wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
MOHAMMED RAUFF
MOHAMMED RAUFF, 8-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2018
Big hotel bit worn but in an interesting localarea
Great staff, though breakfast waiters etc very mechanical.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2018
GERALD
GERALD, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
16 May 2018
Cheating - paid best view but got worst view room
Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
13 May 2018
No air conditioning at all when room was hot!
I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!
Verified traveller
Verified Hotels.com guest review
8/10 Very good
24 Feb 2018
The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.
Don
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2018
Amazing luxurious hotel next to shooping mall
As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
David
David, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
14 Jan 2018
Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance.
Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Karen
Karen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2018
Excellent hotel which I have remained loyal to...
...as I travel to China and in particular Harbin regularly for work and always stay at the Sofitel. The hotel is we'll located, although it is China and cities are huge so you are always good for some things but perhaps a bit of a drive from others. The service is always superb with staff always very welcoming (which is great after 24 hours of travelling from the UK) and accommodating of your individual needs. If your Chinese is limited, most, if not all of the staff are fluent in English and the concierge is always knowledgable and able to help with bookings etc.). I needed to find rooms at the last moment for colleagues whilst in country and despite it being very obviously busy (because of the ice festival), they managed to find me some nice rooms, making me feel like my loyalty was being rewarded. The rooms and general areas are well maintained and the lounge is very comfortable, if usually rather quiet when I am there (which I prefer). The only thing I cannot comment on are the restaurants as Chinese hospitality is such that I am always taken out for food. To sum it up; One of my favourite hotels, fair price and I plan to always book to stay there when in Harbin as I see no reason to look elsewhere.
Richard
Richard, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2018
Good location, service can be improved
Hotel was nice and modern. The reception desk didn't explain how to use elevator and what amenities in the hotel room was free for us to use. Not sure if they didn't want to speak English. The bed was comfortable and the heater was working well. The location of the hotel was very convenient. The bathroom floor wasn't cleaned the day after. But the bed was made and the room was tidied up.
HyeonJoo
HyeonJoo, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
2 Jan 2018
Away from city area
Not very near to tourist attraction places but overall environment is peaceful and nice
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2017
Accessible location but terrible traffic all around which makes going to the tourist spots like Sun Island and Central Street a harried experience.
The hotel facilities and amenities are as expected of a 5-star hotel. However, housekeeping did not replenish the complementary items at the mini bar regularly, and left used glasses unwashed. Also, our room was very cold even though the heater was set at maximum; we were given a radiator which made the temperature around the room uneven.
Karen
Karen, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2017
GERALD
GERALD, 2-night business trip
Verified Hotels.com guest review
6/10 Good
2 Mar 2017
Nice, but some a bit too pricey.
Nice room and gym. Good service. Wifi was TERRIBLE. But it was relaxing. I'm not sure if the price for two nights that I paid was worth it.