Mercure Newbury West Grange Hotel is a great choice for a stay in Thatcham. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli and a garden.
Languages
English, Polish, Romanian, Spanish
At a glance
Hotel size
63 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 15 hours per day)
Parking
On-site parking only available on request
Free uncovered on-site self-parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Working away
Business centre
2 meeting rooms
Co-working spaces
Conference space (699 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
Picnic area
Television in common areas
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Walkway to water
Accessibility
Lift
Handrails in stairwells
Stairwell handrail height (centimetres): 51
5 steps to reach property
Smooth flooring in public areas
Thin carpet in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
30-inch TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Cot/infant bed (surcharge)
What to enjoy
Individually furnished
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 10 for children
Children & extra beds
Cots/infant beds are available for GBP 20.0 per stay
Guests must contact this property in advance to reserve high chair
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Also known as
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham
Frequently asked questions
Does Mercure Newbury West Grange Hotel offer free cancellation for a full refund?
Yes, Mercure Newbury West Grange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Newbury West Grange Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Newbury West Grange Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Mercure Newbury West Grange Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Newbury West Grange Hotel?
No, this hotel doesn't have a casino, but Genting Casino (19-min drive) is nearby.
What is there to do at Mercure Newbury West Grange Hotel and nearby?
Mercure Newbury West Grange Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Newbury West Grange Hotel?
Yes, there's an on-site restaurant.
What's the area around Mercure Newbury West Grange Hotel like?
Mercure Newbury West Grange Hotel is located a short 20-minute walk from Kennet & Avon Canal.
Mercure Newbury West Grange Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Dec 2024
Staff and management went the extra mile to assist us and make us feel welcome! Special mention of thanks to Rupa our hostess that gave us excellent service, nothing was too much trouble for her.. definitely an asset to the team
Mercure will definitely be seeing us in the near future.
Highly recommend this Hotel to everyone
Leonard
Leonard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Connor
Connor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Amazing
I would definately stay there again amazing service with a smile
Marie
Marie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Simon
Simon, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Gillian
Gillian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good
Carl
Carl, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sep 2024
Simon
Simon, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
26 Sep 2024
Joe
Joe, 2-night business trip
Verified Hotels.com guest review
6/10 Good
18 Sep 2024
The staff were pleasant, the room was nice and spacious, breakfast was ok, if you wanted poached eggs which i normally like be prepared to pay £3 for the privilege
Andy
Andy, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2024
Barry
Barry, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2024
as described.
Barry
Barry, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Shanita
Shanita, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
melvyn
melvyn, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 Aug 2024
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind.
Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off.
We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
Penny
Penny, 2-night romance trip
Verified Expedia guest review
6/10 Good
3 Aug 2024
Bathroom stank of vomit
Charlotte H
Charlotte H, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Jul 2024
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 Jul 2024
Wont rush back.
Slightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jun 2024
Ok hotel for close to aldermaston
Ok hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner.
On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
LEE
LEE, 1-night business trip
Verified Hotels.com guest review
6/10 Good
23 Jun 2024
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Jun 2024
Two night stay
We stayed in the double room which was compact ,clean and comfortable and fine for a night or two with minimal luggage. Any longer, it would have been too cosy and any more luggage, you would not have room to store it. The staff were helpful.
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Jun 2024
Pros: Proximity to Wasing Park (concert venue), hearty breakfast.
Cons: Poor mattress (backache), door/corridor noise.