My stay at the Best Western in Emporia, KS was a mixed experience. After traveling 8 1/2 hours to get there, I was held up for 40 minutes at the front desk because they didn't want to honor the price that was confirmed through Hotels.com. And, apparently I was not the first according to the front desk staff. Evidently, the hotel management is wanting people to book directly with them and not go through 3rd parties so that they earn more money. As part of their covert war, they made me suffer through a long wait and conversations with Hotels.com where they mentioned that the "virtual card" (something they receive from Hotels.com) would not work. I suspect this is something the hotel programmed or did on their end to not accept the lower negotiated rate. I eventually got in after paying the hotel directly (not through Hotels.com) with a different credit card and a slightly higher rate.
I actually had a separate reservation at the same hotel for the following two nights and had no problem re-checking in with my hotels.com reservation.
Other than that, the hotel room and breakfast were decent and we enjoyed spending time at the pool with our grand kids. And the location is in close walking distance to various restaurants and retail stores.
Would have been a good stay except for the torture they needlessly put me through the first night.