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Palmetto Hotel

3.0 star property
Santiago de los Caballeros hotel in city centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmetto Hotel

Reception
Standard Room | Laptop workspace, free WiFi, bed sheets
Terrace/patio
Exterior
Standard Room | Bathroom | Combined shower/bathtub, rainfall showerhead, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free breakfast
  • Air conditioning
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance
The price is ฿1,436
฿1,695 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception
El Montserrat - Hotel Boutique
Parking available
Free WiFi
Air conditioning
Non-smoking
9.0 out of 10, Wonderful, (91)
The price is ฿1,121
฿1,427 total
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 5 min walk - 0.4 km
  • Casino Gran Almirante - 17 min walk - 1.5 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
  • Catedral de Santiago - 3 min drive - 3.7 km
  • Estadio Cibao - 4 min drive - 4.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 22 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self-parking and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travellers love the helpful staff.

Languages

Spanish

At a glance

Hotel size

  • 21 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free off-site parking within 7 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 4)

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?
Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palmetto Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palmetto Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Palmetto Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palmetto Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Palmetto Hotel?
No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.
What's the area around Palmetto Hotel like?
Palmetto Hotel is in the heart of Santiago de los Caballeros, a short 5-minute walk from Bella Terra Mall and 16 minutes' walk from Centro Leon.

Palmetto Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Juan Luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

TV not working?
Alejandro, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jose, 14-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Janet, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
angel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very supportive staff
Jocelyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Jocelyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and supportive staff.
Jocelyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente front desk en la noche buen servicio trato amable
SANTOS, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kelvin, 1-night trip
Verified Expedia guest review

8/10 Very good

Be prepared to carry your bags up those stairs by yourself there is no assistance whatsoever by the front desk staff even though they walk you up.
Eric, 3-night trip
Verified Expedia guest review

4/10 Fair

Le falta mantenimiento, la bañera no desagua bien, la tapa del toilet floja, mucho ruido, personal muy mecanico, le falta amabilidad.... el joven del check in muy amable, el desayuno muy bueno.
Manuel, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good value & mostly friendly staff
I have been going to this hotel for years because of the value and the friendly staff. They have a new receptionist now who is rather arrogant and condescending. He talks down to his guests and should treat them with a little courtesy. Other than that, the hotel was great.
Daniel, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Carlos, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not repeating =D
Hotel it is right next to a Plaza which it is a small one but with nice options inside. There are also at least 2 other bigger plazas and plenty of eating spots plus very easy for transportation to be used. The offered breakfast is very simple but delicious and worth it. Hotel Personnel is awesome as well.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Ian, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Annette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect for a quick trip
Simple , nothing crazy but good enough for a quick trip
Ernesto Javier, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Reniel, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good
Reniel, 1-night trip
Verified Orbitz guest review

6/10 Good

No elevator when you travel with luggage can be a nuisance
Mercedes, 1-night trip with friends
Verified Expedia guest review