7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
What's nearby
Los Lagos Hot Springs - 15 min walk
Baldi Hot Springs - 2 min drive
Ecotermales Fortuna - 4 min drive
Tabacon Hot Springs - 5 min drive
La Fortuna Waterfall - 13 min drive
Getting around
La Fortuna (FON-Arenal) - 11 min drive
San José (SJO-Juan Santamaría Intl.) - 131 min drive
Airport shuttle (surcharge)
Restaurants
Virgita Ristorante - 2 min drive
Ginger Sushi - 10 min drive
La Saca Restaurant - 18 min walk
Agua Ardiente Pool Bar - 5 min drive
Restaurante Ti-Cain - 12 min walk
About this property
Volcano Lodge Hotel & Thermal Experience
Volcano Lodge Hotel & Thermal Experience puts you within a 10-minute drive of Arenal Volcano National Park and Los Lagos Hot Springs. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a sauna. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
66 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10 AM
2 bars/lounges
Restaurant
Poolside bar
Swim-up bar
Private dining
Room service (limited hours)
Travelling with children
Children's pool
Playground
What to do
Hot springs
Pool table
Ecotours nearby
Mountain biking nearby
Cave exploring nearby
Horse riding nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
4 outdoor pools
Arcade/games room
Sauna
Lockers available
Traditional architecture
Accessibility
Wheelchair-accessible
Front entrance ramp
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Ceiling hoist
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Patio
Freshen up
Private bathroom
Rainfall shower heads
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free international and long-distance calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
There are 2 hot springs open between 10:00 AM and 10:00 PM.
Dining
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
Frequently asked questions
Is there a pool at Volcano Lodge Hotel & Thermal Experience?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Volcano Lodge Hotel & Thermal Experience?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Volcano Lodge Hotel & Thermal Experience?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?
Check-in start time: 3:00 PM; check-in end time: 10 PM. Check-out time is noon.
What is there to do at Volcano Lodge Hotel & Thermal Experience and nearby?
Have fun with nearby activities such as boat tours, horse riding and kayaking. Additional recreation on-site includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has an arcade and a garden.
Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?
Yes, there's an on-site restaurant, Restaurante Sura.
Does Volcano Lodge Hotel & Thermal Experience have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Volcano Lodge Hotel & Thermal Experience like?
Volcano Lodge Hotel & Thermal Experience is a short 15-minute walk from Los Lagos Hot Springs and 3 minutes' walk from Arenal Natura Ecological Park. Travellers give top marks for the lodge's prime location.
Volcano Lodge Hotel & Thermal Experience Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
4/10 Fair
16 Dec 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Bianka
Bianka, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Do it!!! BOOK IT NOW!!!!
What an amazing experience from start to finish. We were a tad skeptic when we booked but the service and the rooms were amazing. Best breakfast you will have while down here guaranteed. They cook fresh omelettes and the food is fantastic. We don’t usually like all the food from hotels here but this one is in a class of its own
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Yolanda
Yolanda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Nelson
Nelson, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Never saw the volcano :-(
Omg it was wet! Rainforest right?! Never saw the volcano in 2 days.
Gutted - late Nov. Room great. Thermal pools nicely done. Dinner very disappointing - tough steak and limp asparagus and not cheap. Breakfast varied. Informal - people in towels by/in open restaurant. Staff v nice. Grounds fab.
Dewi
Dewi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
christian
christian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Hemant
Hemant, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Great place for a reasonable get away!
Enjoyed our stay, great location and love the hot springs bar!
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Paradise
Fantastic experience from start to finish.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Kurt
Kurt, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Amazing, thermal spas amazing, hidden swimming pools, and a nature walk
Faye
Faye, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Arsenals go to place.
Best place to stay in Arenal for price and comfort.
Other places charge twice as much and don’t offer anymore than you get here. And the grounds, pool, hot tubs and food are great.
Service is very accommodating and truly treat you well.
They can set up any excursion you want to do and have you picked up at the hotel.
They can also organize in room massages singles and couples.
robin
robin, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2024
GOOD VALUE but SO-SO ROOM
excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.
ALBERT
ALBERT, 5-night trip
Verified Hotels.com guest review
8/10 Very good
20 Sep 2024
Affordable Luxury In The Volcanos Shadow
The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.
Amber
Amber, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 Sep 2024
Pros: room was very clean, the hot springs are right on the property and are great for sore muscles, the staff are very friendly, the resort is located very close to the arenal volcano and other sights in la fortuna
Cons: this place has a touristy resort feel, lots of families and kids running about the hot springs and the pool. I wish it was more kid-free. the food here is quite expensive compared to your typical costa rican soda.
khue
khue, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
We loved our stay!! The grounds are lovely and everything was perfect!
Ami
Ami, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.
Serafina
Serafina, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 Sep 2024
The many thermal hot tubs were amazing! The breakfast was excellent with lots of choices.
Halle
Halle, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Beautiful property nice and always clean. Staff very nice and kind. It can use a few upgrades
powanda
powanda, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Overall it was a nice experience. I would have loved to receive a free room upgrade which I did not receive.
Surya
Surya, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Best place in la Fortuna/Arenal
This is the best place to stay in la Fortuna/Arenal
Just at the resort you have great views of Arenal, plus the fauna and animals are amazing.
You have hot spring baths or relax in the pool.
Breakfast is unbelievable everything you could want.
Staff can arrange for any excursion you would like with pick up and drop off at reception area.
They offer private hot tubs on patios of some rooms, which are nice to relax in after a day of trekking.
This was my fourth stay here and as always there will be another soon.