Shanghai International Circuit - 29 min drive - 30.6 km
Getting around
Hongqiao International Airport (SHA) - 53 min drive
Pudong International Airport (PVG) - 103 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
休闲酒吧 - 7 min walk
盛世佳人酒吧 - 6 min walk
两岸咖啡昆山总店 - 5 min walk
贵族世家牛排 - 4 min walk
相约酒吧 - 3 min walk
About this property
Paradox Kunshan
Located near a train station, Paradox Kunshan is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at The Grill, which serves dinner and is one of 3 restaurants. Other highlights at this luxurious hotel include a bar/lounge and a garden.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
308 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
3 restaurants
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Playground
What to do
Shopping
Working away
Business centre
Meeting rooms
Conference space (10742 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
An indoor pool
Reception hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
The Grill – This steakhouse only serves dinner.
Chinese Paradise – This restaurant serves lunch and dinner. Open daily.
Riverside Cafe – This buffet restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 98 per person
Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (one-way. Maximum occupancy 2)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Kunshan Swissotel
Swissotel Hotel Kunshan
Swissotel Kunshan
Swissotel Kunshan Hotel
Swissotel Hotel Kunshan
Swissotel Kunshan Hotel Kunshan
Swissotel Kunshan
Paradox Kunshan Hotel
Paradox Kunshan Suzhou
Paradox Kunshan Hotel Suzhou
Frequently asked questions
Does Paradox Kunshan offer free cancellation for a full refund?
Yes, Paradox Kunshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Paradox Kunshan?
Yes, there's an indoor pool.
Are pets allowed at Paradox Kunshan?
Sorry, pets aren't allowed.
Is parking offered on site at Paradox Kunshan?
Yes, there's free self parking.
Is an airport shuttle service offered by Paradox Kunshan?
Yes, an airport shuttle is available. The charge is CNY 680 per vehicle one-way.
What are the check-in and check-out times at Paradox Kunshan?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Paradox Kunshan and nearby?
Paradox Kunshan has an indoor pool and a garden.
Are there restaurants at or near Paradox Kunshan?
Yes, there are 3 on-site restaurants.
Does Paradox Kunshan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Paradox Kunshan like?
Paradox Kunshan puts you in the heart of Suzhou. Popular attractions include Wanda Plaza Kunshan, which is 4 minutes away by car.
Paradox Kunshan Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jul 2024
Leigh
Leigh, 1-night business trip
Verified Hotels.com guest review
6/10 Good
14 Jan 2020
Okay one night stay.
The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2019
Recommended Hotel
Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.
Marcelo
Marcelo, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Mar 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2019
Stay at Swissotel Feb 14-15 Night, Kunshan, China
On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.
Ganesh
Ganesh, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2019
great hotel
we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing.
the room was spacious and inviting
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jan 2019
I have stayed at this hotel many times. i highly recommend this hotel.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Dec 2018
Fantastic Stay
I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.
Verified traveller
8-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2018
Favorite stay in Kunshan
Comfortable beds! Executive Lounge a plus.
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2018
Excellent hotel and friendly GM. They have very good personalized service. Great view and nice extras like a proper coffee machine with a few expresso capsules.
Adam
Adam, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
5 May 2018
Rooms get 80F+ during the evening
They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.
Kevin
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2018
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2017
Great Hotel
Very professional and helpful staff. Very good English all around. Will stay there from now on when in Kunshan!
Thomas
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2016
Excellent Hotel
Excellent hotel. I really enjoyed my stay at Swissotel, Kunshan. I especially like the room. It's very comfortable. I also like their breakfast and dinner buffets. The hotel staff are very curtious. I will definitely stay there again.
David
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2016
Great Location and Friendly Staffs
Friendly reception and fast check-in.
Kuang Wei
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2016
Swiss-precision
Excellent location for work with good food options at the hotel and nearby within walking distance of the hotel
W Brian B
Verified Hotels.com guest review
8/10 Very good
1 Aug 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
4 May 2015
great hotel in Kunshan
Quite nice hotel which I can recommend. Friendly staff and nice rooms.
Wifi is "open"
Peter
Verified Hotels.com guest review
8/10 Very good
27 Apr 2015
An oasis away from the hustle and bustle
A convenient location for business and a good spot to spend the weekend to walk around and see the local sights and sounds. The hotel staff and F&B team were very accomodating to our group during our stay (6 travelers, 1 Indian, 1 white bread American with particular food requests/needs ;-). Everyone was pleased, which is paramount as I was the host recommending the hotel for our clients. This is a solid 4 star hotel (by international standards) and a 5+ star by local standards.
W Brian B
Verified Hotels.com guest review
6/10 Good
16 Feb 2015
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2015
Swissotel Kunshan
Good Quality Hotel. Room very comfortable. Breakfast OK Would recommend
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2014
kunshan swiss
great hotel , excellent service, breakfast to die for
paul
Verified Hotels.com guest review
8/10 Very good
14 Jul 2014
A little Swiss twist to counter the Kunshan bustle
Overall a very good choice for a little sanity for a business traveler away from the hustle / bustle of the noisy city.
B
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2013
Sweet suite
We requested a room with a King bed, which is not guaranteed to be available, but it wasn't ready at 1:30pm when we arrived, so they upgraded us to a suite. Wasn't expecting that! It was great.
Later that evening we had a troubles getting into the room. It took 3 staff people 1/2hr to get the door open to the room. After it magically starting working again we had no further issues.
It is a great place to stay near the end of your trip, when you are ready to forget you are in China. The buffet dinner had a variety of international dishes that did not disappoint.