Positives:
* Lots of water pressure in shower
* Had 2 bathrooms (one had a shower)
* Close to horse racing track (walk there in minutes)
Could improve:
* Hotel and room show their age, carpets old and worn. Furniture old
* Has a bar off the lobby (see it in photo on their advertising) but it is actually now one big storage room
The check-in was easy and quick. I came before the check-in time but my room was ready and I was able to get the room.
The rooms had two cups that looked like they had not been washed before I got them. After having used them myself and requested the room to be cleaned the cups were rinsed but not washed so they still contained stains from the drink I had in them. I dropped something on the floor and when I looked under the bed I could see that the hotel never clean under the beds.
The room had a constant noise from the ventilation system, which I have found is very common in Hong Kong.
The stag was nice and helpful with any requests. The hotel is located quite good when it came to using public transport.
ผู้เข้าพักจริง
ทริปกับครอบครัว 7 คืน
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4/10 พอใช้
30 ธันวาคม 2024
Richard
Richard, ทริป 1 คืน
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4/10 พอใช้
23 ธันวาคม 2024
As per their ad that it’s suitable for family i will advise otherwise. We booked 2 bedrooms and paid the 2 double bed rooms as advertised on Expedia. There was no double beds, only single beds. There was 6 of us so 2 double beds per room was ideal but we had to make do with 2 single beds in one and a double bed in the other. There was only 4 pillows and 4 towels for 6 people. Our booking was clear for 6 people. We asked for late checkout since our departure was late we were told to check later on only to be told last minute to vacate the room. So we sat out from 11am till 5pm before we head to the airport for our 9pm departure. I wouldnt recommend Cosmo hotel for families
Alipate
Alipate, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
21 ธันวาคม 2024
Nice hotel
Good clean hotel with very helpful staff.
There is a shuttle bus but we used taxis as they are cheaper than the IK.
Great views from our 15th floor room.
No breakfasts but the room price was so low I was happy.
Very courteous and polite staff. We were allowed early check in and late check out without any hassle.
Rooms were clean and hotel is very conveniently located to restaurants and public transport.
Mrudula
Mrudula, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
3 ธันวาคม 2024
The hotel had advertising for an in-house bar next to the elevator on my floor. The downstairs area where the bar used to be was now a storage area. Where's the gym? In the Dorsett. Where's the laundry service? In the Dorsett. Ah well, I got what I paid for and by all observations both the bed, shower and toilet were clean.
Matekairoa Antonie
Matekairoa Antonie, ทริปกับเพื่อน 8 คืน
รีวิวจากผู้เข้าพัก Wotif ที่ตรวจสอบแล้ว
6/10 ดี
29 พฤศจิกายน 2024
Emmanuel
Emmanuel, ทริป 3 คืน
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8/10 ดีมาก
27 พฤศจิกายน 2024
.
Lee
Lee, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
24 พฤศจิกายน 2024
We stayed there for 6 nights and the first day arriving we had to pull our luggage up the hill to the hotel and for 2 elderly people it was not convenient for us. The room was clean but bathroom light in shower didn't work and faucet was loose almost falling off. The box breakfast was nice to have but could've warmer. Compared to the Dorsett limited staff and services like afternoon treats or cooling water (lemon or lime) as you come back from a hot day. Not a lot of smiling faces to greet or help your luggage or bulky items. No carts to help take luggage to our room or someone too help. The lighting seemed dim most of the time. The area for boiling water and microwave and coffee was not the best but adequate. The rating of 7.4 is probably accurate as for the price we will look elsewhere for slightly more to get better amenities and service.
David
David, ทริปโรแมนติก 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
20 พฤศจิกายน 2024
Eero
Eero, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
16 พฤศจิกายน 2024
This hotel shares the shuttle service with it's sister hotel Dorsett Wan Chai. The shuttle is a great help as the nearest subway station is about 10 minutes walks away. Cosmo advertised laundry service is available but you actually have to go to Dorsett to use their washers and dryers. It's kind of inconvenient even though it's only about a minute walk away, Once in a while, I could smell cigarette smoke coming out from the ventilaion system, mostly late in the night. Also there is no soap available by the sink, you have to turn around to use the bottle fixed to the wall above the bath tub.