Monte Irazú 155, Lomas de Chapultepec, Mexico City, 11000
What's nearby
Avenida Presidente Masaryk - 5 min walk
Antara Polanco - 16 min walk
Soumaya Museum - 17 min walk
Chapultepec Park - 19 min walk
Auditorio Nacional - 3 min drive
Getting around
Benito Juarez International Airport (MEX) - 29 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 50 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
Mexico City Buenavista Station - 23 min drive
Mexico City Fortuna Station - 29 min drive
Tultitlan Lecheria Station - 32 min drive
Polanco Station - 29 min walk
Auditorio Station - 29 min walk
Airport pickup service
Restaurants
El Cardenal - 2 min walk
Restaurante el Bajio - 3 min walk
Toks - 3 min walk
Restaurant Palominos - 3 min walk
Morton's The Steakhouse - 3 min walk
About this property
Casa Hedera
When you stay at Casa Hedera, you'll be a short five-minute drive from Paseo de la Reforma and Chapultepec Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
Free off-site parking within 33 ft
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Working away
2 meeting rooms
Co-working spaces
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Communal living room
Spa services
Outdoor furniture
Accessibility
Handrails in stairwells
Closed-captioned TV
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Free international and long-distance calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 1 per vehicle. Maximum occupancy 3
Late check-in between 6:00 AM and 1:30 PM can be arranged for an extra charge
Hosted evening meal costs USD 60
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Property Registration Number ASG181113QL3
Also known as
Casa Hedera Hotel
Casa Hedera Mexico City
Casa Hedera Hotel Mexico City
Frequently asked questions
Does Casa Hedera offer free cancellation for a full refund?
Yes, Casa Hedera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Hedera?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Hedera?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Casa Hedera?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 1 per vehicle.
What are the check-in and check-out times at Casa Hedera?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Casa Hedera and nearby?
Casa Hedera has spa services and a garden.
Are there restaurants at or near Casa Hedera?
Yes, there's an on-site restaurant.
What's the area around Casa Hedera like?
Casa Hedera is a short 12-minute walk from Paseo de la Reforma and 16 minutes' walk from Antara Polanco.
Casa Hedera Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.0/10
Staff & service
8.8/10
Amenities
7.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Aug 2022
Beautiful 5-star Hotel Boutique. Best location in Mexico City and outstanding service from all the staff. I will definitely recommend this place and visit again in my next trip to Mexico City
Hector Miguel
Hector Miguel, 1-night trip
Verified Expedia guest review
2/10 Poor
28 Feb 2022
I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
geoffrey
geoffrey, 1-night business trip
Verified Expedia guest review
4/10 Fair
2 Feb 2023
No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
Teresa
Teresa, 3-night business trip
Verified Expedia guest review
8/10 Very good
28 Oct 2022
Mayor atención a sus redes sociales
Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
Jorge Alberto
Jorge Alberto, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2022
Jose
Jose, 1-night business trip
Verified Expedia guest review
8/10 Very good
6 Nov 2021
Muy recomendable
Me encantó el lugar. Estaba muy accesible , silencioso y cómodo