Metro Plaza, Eighty Area, Baoan District, Shenzhen, Guangdong, 518102
What's nearby
Shenzhen Uniwalk Qianhai - 5 min drive - 5.7 km
Yifang Center - 6 min drive - 5.9 km
Xin'an Nantou Ancient City - 9 min drive - 8.4 km
Shenzhen University - 11 min drive - 10.1 km
Shenzhen Safari Park - 11 min drive - 11.4 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 17 min drive
Hong Kong International Airport (HKG) - 68 min drive
Xili Railway Station - 10 min drive
Hong Kong Lok Ma Chau Station - 16 min drive
Shenzhen Station - 20 min drive
Liutang Station - 12 min walk
Bao'an Passenger Transport Terminal Station - 15 min walk
Baotian 1st Road Station - 22 min walk
Airport shuttle (surcharge)
Restaurants
小肥羊 - 5 min walk
奥斯登ktv - 6 min walk
华广健身会 - 1 min walk
正稻新快餐 - 3 min walk
泰华海逸世家 - 2 min walk
About this property
Hengfeng Haiyue International Hotel
When you stay at Hengfeng Haiyue International Hotel, you'll be within a 15-minute drive of Shenzhen Safari Park and Window of the World. Guests can visit the spa to be pampered with massages, body wraps or facials, and Haiyue Restaurant, one of 3 restaurants, serves Chinese cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club. The property is only a short walk to public transportation: Liutang Station is 12 minutes and Bao'an Passenger Transport Terminal Station is 15 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
266 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 2 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
Free on-site self-parking
Secured uncovered on-site extended parking (CNY 25 per night)
Electric vehicle charging point on site
On-site parking includes off-street options
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Local/corner shop
What to do
Pool table
Working away
24-hour business centre
Meeting room
Conference centre (8073 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2003
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Full-service spa
Outdoor tennis court
Banquet hall
Reception hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Private pool
Separate dining area
Separate living room
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Haiyue SPA. Services include facials, body wraps, body scrubs and body treatments.
Dining
Haiyue Restaurant – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Prince Grill – This restaurant specialises in French cuisine and only serves dinner. Reservations are required.
Ten ichi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 108 per person
Airport shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 200.0 per night
Parking
Uncovered extended parking costs CNY 25 per night
Guests must contact this property in advance to reserve on-site parking
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Haiyue International Hotel
Hengfeng
Hengfeng Haiyue
Hengfeng Haiyue Hotel
Hengfeng Haiyue International
Hengfeng Haiyue International Hotel
Hengfeng Hotel
Hengfeng Haiyue International Shenzhen
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel Shenzhen
Frequently asked questions
Does Hengfeng Haiyue International Hotel offer free cancellation for a full refund?
Yes, Hengfeng Haiyue International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hengfeng Haiyue International Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hengfeng Haiyue International Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hengfeng Haiyue International Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Hengfeng Haiyue International Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hengfeng Haiyue International Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hengfeng Haiyue International Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hengfeng Haiyue International Hotel also has private pools and a health club, as well as spa services and a garden.
Are there restaurants at or near Hengfeng Haiyue International Hotel?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
Does Hengfeng Haiyue International Hotel have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around Hengfeng Haiyue International Hotel like?
Hengfeng Haiyue International Hotel is located on the Strip in Bao'an. Popular attractions include Shenzhen Safari Park, which is 11 minutes away by car.
Hengfeng Haiyue International Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
20 Jul 2024
Mikael
Mikael, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2023
HAHYOUNG
HAHYOUNG, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Jun 2023
ANTIPAS IV
ANTIPAS IV, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2023
HIROKAZU
HIROKAZU, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Apr 2023
Donghyun
Donghyun, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2021
YANRU
YANRU, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2019
Enjoyed my stay.. it is my 3rd time staying here.
Verified traveller
3-night business trip
Verified Expedia guest review
6/10 Good
26 Jun 2019
Unfriendly Staff
Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very "Chinese"...
What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all.
Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up...
Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jun 2019
I have stayed here many times and the hotel is quiet and clean with a 24 hour McDonalds attached to the property. The breakfast buffet is good as well as the coffee. The Japanese restaurant is excellent
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2019
Near airport, excellent service
Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.
GERALD
GERALD, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
29 Apr 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2019
the hotel was extremely clean and the service was awesome I would definitely stay there again and I would recommend it to anyone traveling
Verified traveller
4-night business trip
Verified Expedia guest review
8/10 Very good
8 Mar 2019
good
yinong
yinong, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2018
Verified traveller
6-night trip
Verified Expedia guest review
8/10 Very good
3 Jul 2018
Hisashi
Hisashi, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Jun 2018
Nerisa
Nerisa, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Mar 2018
It was a nice hotel
I wanted to use outdoor pool but the weather did not allow to use.
inhwan
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2017
This is one of the best deals in the city. Good staff and nice rooms.
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
22 Apr 2017
A high-quality Chinese hotel with one problem...
I've been coming to this hotel for almost 7 years now. It is in a great location, close to the airport and convenient for western visitors. There is a Starbucks on site, and McDonald's on site, a KFC on site and Pizza Hut. If you've been traveling through China for a while when you come to this hotel it is refreshing to have some comforts of home. There is only one problem, the Wi-Fi is terrible. When it works it is great but it is so sporadic and difficult to stay connected that it has finally forced me to look to stay elsewhere. I like this hotel and I like the convenience but if I can't do my work efficiently while I am at this hotel then there's no point in staying there.
B
Verified Expedia guest review
8/10 Very good
12 Nov 2016
Service was ok and friendly but aircon was odd. Water leak from ceiling
Jane
Verified Hotels.com guest review
8/10 Very good
26 Oct 2016
Good all around hotel
Heng Feng hotel is centrally located in Bao An and it's great for business travelers while it offers lots of other amenities with its convenient location. Room was comfortable and I was especially impressed with the movie selection on my TV. Also impressed with the staff and their English conversation skills which were well beyond average in China. The japanese restaurant in 3rd floor is great and the spa offers good relaxation after a long day of factory meetings. I'd return here.
Ozhan
Verified Hotels.com guest review
6/10 Good
22 Apr 2016
Wifi is terrible... Cannot get any work done at the hotel.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
1 Feb 2016
Would stay again...
One negative which was probably more so a Hotels.com issue, when I booked it said I had breakfast included but when I arrived the hotel wouldn't honour it. Was very embarrassing when you show up for breaky only to be told you don't have it.
Mark
Verified Hotels.com guest review
8/10 Very good
5 Apr 2015
Recommended Hotel
Good business hotel. No faults found. Recommended.
Larry
Verified Hotels.com guest review
8/10 Very good
18 Feb 2015
Make sure you are fit enough to choose this hotel.
Room was good for value. Reception was friendly and smilely. BUT no attendance at entrance what so ever on arrival and departure. I need to pick up all lugguages for my family, tolled them to check in, tolled them to my room along the dragful carpeted corridor, tolled them to check out, tolled them outside after check out, tolled them to the roadside to catch a taxi by myself!