Banff National Park Information Centre - 3 min drive - 2.0 km
Banff Lake Louise Tourism Bureau - 3 min drive - 2.0 km
Tunnel Mountain - 4 min drive - 1.8 km
Banff Centre for Arts and Creativity - 4 min drive - 2.3 km
Banff Springs Golf Club - 10 min drive - 6.0 km
Getting around
Calgary International Airport (YYC) - 94 min drive
Banff Station - 28 min walk
Free local area shuttle
Restaurants
A&W Restaurant - 12 min walk
Good Earth Coffeehouse - Banff - 4 min drive
Park Distillery - 4 min drive
Cedar House Investments Ltd - 4 min drive
Rose & Crown Restaurant & Pub - 5 min drive
About this property
Tunnel Mountain Resort
Tunnel Mountain Resort puts you within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. Guests can take a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. A fitness centre and a steam room are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English, Filipino, French, Spanish
At a glance
Hotel size
105 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Travelling with children
Children stay for free (see details)
Free local shuttle
Playground
What to do
Ski passes
Mountain biking
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
3 buildings/towers
Built in 1972
Safe-deposit box at front desk
Picnic area
Fitness centre
An indoor pool
Sauna
Steam room
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
Stovetop
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff
Frequently asked questions
Does Tunnel Mountain Resort offer free cancellation for a full refund?
Yes, Tunnel Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tunnel Mountain Resort?
Yes, there's an indoor pool.
Are pets allowed at Tunnel Mountain Resort?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Tunnel Mountain Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Tunnel Mountain Resort?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Tunnel Mountain Resort and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes hot springs. Enjoy a swim in the indoor pool or use the lodge's other amenities, which include a sauna and a steam room. Tunnel Mountain Resort also has a picnic area.
What's the area around Tunnel Mountain Resort like?
Tunnel Mountain Resort is a short 9-minute walk from Bow River and 13 minutes' walk from Victoria Glacier. Travellers say that the area is walkable and ideal for skiing.
Tunnel Mountain Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Nov 2024
Crystal
Crystal, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
Good stay
We had to pay the deposit and the cost of the hotel upon arrival. Which was lame in my opinion. Perfect family room. Bathroom needed a deep clean. The floor was dirty. When I got water on the floor from the shower I used the bath tub towel and the towel was dirty. The toilet had a few spots. Overall good stay, just needs a deep detailed clean. The fire place was the best part.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Great place to stay!
A great place to get out of the city! Love the bus tickets offered instead of driving uour car everywhere. The chalwts are cosy, comfortable and very clean.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Kathryn
Kathryn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Hidden gem!
We always book a hotel in the downtown area of Banff but because of the long weekend prices, we decided to book somewhere else and found this gem! Other than the tight parking, especially since we are driving a truck, we have no concerns or whatsoever. The room was clean with a bed and toy for our dog, the balcony is a nice addition. Right away after checking in, the staff called to make sure everything is okay. Its only a 5 min drive to dowtown, our family even walked and no complains!
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Gary
Gary, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Victoria
Victoria, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Amazing stay at tunnel mountain
Husband felt very unwell overnight and really needed his rest the following morning, extremely kind, and accommodating staff allowed us to check out late (so sorry and thank you)! We were gifted with tasty wine for my birthday celebration cozying near the warm wood burning fireplace. Thank you kindly for being extremely patient and understanding and most of all very accommodating. We are looking forward to the next visit with tunnel mountain! Not to mention beautiful view as well from our balcony! Was a very short but memorable and sweet stay.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Good, will come back again.
Lea
Lea, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Very restful.
Very comfortable at a reasonable price. Clean. Like the wood accents. Some hooks in bathroom for towel or clothes and mirror outside of bathroom would have made it perfect.
Parking very tight!
shirley
shirley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Our condo very clean, exceeded our expectations. Would certainly go back
Barry
Barry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Benly
Benly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Maryam
Maryam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Kimberley
Kimberley, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Art
Art, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
We had a good stay. Wish there were more supplies in the kitchen. We could not bake or heat food up in the oven as there were no baking trays or foils.
Christine
Christine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Ricky
Ricky, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
No car needed
At a reasonable price for the area, this little housekeeping unit was perfect for our needs. Room was convenient to parking. The kitchenette had a complete service for 4 in dishes, utensils, and glasses. Wilco or Winco cookware in a full set. Full set of cooking utensils and knives. An electric cooktop, microwave, and fridge. A large rain shower in the bath with plenty of towels (4 sets) and multiple mats. Balcony window frames the mountain for gorgeous views. In Banff no car is needed because the transit comes by the hotel every 15 to 30 min. The hotel provides bus passes for the short ride into downtown Banff. From the hub busses will take you to most of the sites, some for additional fare.
Carol
Carol, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Great stay
When we checked it they were very happy and helpful gave great directions to our room every we talked to that worked there was very happy, friendlyand helpful. Very clean room and bathroom was great had everything you needed. The kitchen was great everything was supplied if you wanted to buy groceries and cook. The bus was very easy to take from the hotel and to return.
Shannon
Shannon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Sep 2024
Partially cleaned floors and showers.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Trouble with room keys.
Gord
Gord, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
We loved it here!
I just loved it here. Stayed here before and came back. Comfortable, peaceful, friendly, free regular courtesy bus into Banff… so wonderful. Price good, we love it!