Overlooking the vibrant Costera Acapulco, Hotel Delfines Acapulco by NG Hoteles offers an unforgettable retreat. Enjoy a refreshing swim in the outdoor pool or children's pool, relax on the sun-kissed terrace, and indulge in a delightful meal at the restaurant. The 24-hour front desk is always ready to assist.
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
What's nearby
Condesa Beach - 5 min walk
Galerías Acapulco - 6 min walk
Diana the Huntress - 9 min walk
Parque Papagayo - 12 min walk
Papagayo Beach - 14 min walk
Getting around
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive
Restaurants
100% Natural - 2 min walk
Barra Vieja 520 - 3 min walk
Jacalito - 3 min walk
KFC - 2 min walk
Bar 26 - 2 min walk
About this property
Hotel Delfines Acapulco by NG Hoteles
When you stay at Hotel Delfines Acapulco by NG Hoteles, you'll be a short five-minute drive from Condesa Beach and La Quebrada Cliffs. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a terrace.
All-inclusive
All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, French, Spanish
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 1:30 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Specific rooms only*
Pets must be supervised
Off-lead area available
Pet-grooming services offered
Internet
Free WiFi in public areas
Parking
On-site self-parking (MXN 50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 9:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Children's pool
Services
24-hour front desk
Luggage storage
Facilities
Terrace
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 50 for children
Pets
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 180 per pet, per night, plus a one-off cleaning fee of MXN 350
Parking
Self-parking costs MXN 50 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Frequently asked questions
Does Hotel Delfines Acapulco by NG Hoteles offer free cancellation for a full refund?
Yes, Hotel Delfines Acapulco by NG Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Delfines Acapulco by NG Hoteles?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Delfines Acapulco by NG Hoteles?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 180 per pet, per night, and there's also a deposit of MXN 1000 per stay. Dog exercise areas are available.
Is parking offered on site at Hotel Delfines Acapulco by NG Hoteles?
Yes. Self-parking costs MXN 50 per day.
What are the check-in and check-out times at Hotel Delfines Acapulco by NG Hoteles?
Check-in start time: 1:30 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Delfines Acapulco by NG Hoteles and nearby?
Hotel Delfines Acapulco by NG Hoteles has an outdoor pool.
Are there restaurants at or near Hotel Delfines Acapulco by NG Hoteles?
Yes, there's an on-site restaurant.
What's the area around Hotel Delfines Acapulco by NG Hoteles like?
Hotel Delfines Acapulco by NG Hoteles is a short 5-minute walk from Condesa Beach and 9 minutes' walk from Diana the Huntress.
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Hotel Delfines Acapulco by NG Hoteles Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.0/10
Staff & service
5.2/10
Amenities
5.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Poor
6 Jan 2023
Would not recommend, they do not answer the phone. Worst hotel and staff.
Bruno
2/10 Poor
22 Jul 2024
Nightmare hotel!
Nightmare hotel! We booked 2 nights and checked out the day after check-in!..
Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
OCTAVIO
OCTAVIO, 2-night trip
2/10 Poor
7 Feb 2025
Eso fue un desastre
La habitación me la entregaron hasta las 3 de la tarde y no a la 13:30 como decía,la habitación no contaba con toallas,ni jabón o shampoo para bañarse ,el personal es muy déspota,aparte la habitación estaba sucia y no nos hicieron el cambió de ropa de cama ,la verdad dan un pésimo servicio desde recepción,no me quedaron ganas de regresar a ese hotel
Verified traveller
3-night trip
8/10 Very good
6 Feb 2025
Javier
Javier, 7-night trip
4/10 Fair
28 Jan 2025
Muy mala experiencia
Fue muy mala esperiencia, ya que llegue y decia en la reservacion que hice que el checkin era a las 3:30 y ellos decian que hasta las 3.00, que el error lo habin cometido la agencia que me lo habia cendido en este caso price travel y ellos no se podian hacer cargo de sus errores, despues no encontraban mi resrvación, que aparecia, total un desastre, y al final terminaron dandome otra. y vi que como yo habia muchas personas reclamando.
HUGO ABAD
HUGO ABAD, 1-night trip
4/10 Fair
27 Jan 2025
Nada agradable y falta de limpieza y las habitaciones nada cómodas hay muchas deficiencias
Miguel
Miguel, 4-night trip
8/10 Very good
11 Dec 2024
Juan Carlos
Juan Carlos, 2-night trip
10/10 Exceptional
25 Oct 2024
Estuvo excelente, lo único que pusieran algún repelente contras los moscos
Sugey
Sugey, 3-night trip
2/10 Poor
8 Aug 2024
No pude dormir de tanto calor los climas no sirven, No volvería a hospedarme, pésima atención pésimo servicio, te dejan horas esperando para darte tu habitación y cuando te la dan, no se molestan ni en acompañarte o explicarte bien donde se encuentra la habitación. ( no sirve el clima ) y no te lo dicen
Christopher
Christopher, 2-night trip
6/10 Good
6 Aug 2024
Le falta mucho mantenimiento al hotel y apertura de horarios a la alberca
Leslie
Leslie, 3-night trip
4/10 Fair
3 Aug 2024
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombros en el estacionamiento.
Adan
Adan, 5-night trip
6/10 Good
3 Aug 2024
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombro en el estacionamiento.
Adan
Adan, 1-night trip
4/10 Fair
17 Jul 2024
Hayro
Hayro, 1-night trip
6/10 Good
17 Jun 2024
Cobro excesivo
Cobraron un cargo a un precio muy elevado. Se ensucio una sabana por mi bebé, algo minimo y me cobraron 450 pesos ese pequeño incidente. Es muy excesivo. Le comente que mejor me hubiera dicho y yo llevaba las sabanas a la lavanderia, me sale mas barato. Una mala atención
Carlos
Carlos, 3-night trip
2/10 Poor
9 May 2024
Muy sucio. Las habitaciones huelen a humedad. No se ve intención de mejorar las habitaciones después de otis
Jorge Antonio
Jorge Antonio, 3-night trip
10/10 Exceptional
20 Apr 2024
Buen servicio
EDGAR GUSTAVO
EDGAR GUSTAVO, 1-night trip
2/10 Poor
30 Sep 2023
No tienen sistema y te dicen que es tu problema y el de expedia , que si te quieres hospedar debes volver a pagar, no obstante el lugar huele mal, se cae a pedazos , nada que ver con las fotografías
Val
Val, 1-night trip
6/10 Good
29 Sep 2023
Donald
Donald, 1-night trip
8/10 Very good
26 Sep 2023
Quedé satisfecha respecto a las necesidades básicas del hotel.
Valeria rubi
Valeria rubi, 2-night trip
4/10 Fair
8 Aug 2023
En el servicio no entregan a tiempo y limpias la habitaciones , se llevan las toallas y no te dejan toallas limpias no tienden bien las camas no te cambian sabanas
IRMA
IRMA, 7-night trip
2/10 Poor
1 Aug 2023
Nefasta
Lilia Marina
Lilia Marina, 5-night trip
6/10 Good
16 Apr 2023
Regular
Las instalaciones muy descuidada,todo incluido no es lo que uno busca ,toallas para alberca no contaban , colchones en muy mal estado
Alex
Alex, 2-night trip
8/10 Very good
16 Feb 2023
Esta a gustó el lugar. Pero me encontré con cucarachas.
Jorge Gil
Jorge Gil, 1-night trip
2/10 Poor
11 Feb 2023
Nada recomendable, en las habitaciones reservadas habia insectos como chinches y pulgas. Cancelamos la reservacion y pedimos reembolso. Nos fuimos al holiday Inn resorts