Although the public areas looked nice, the room was very cramped and poorly designed. Housekeeping was non-existent, even when we did the mandatory request for housekeeping the night before (no request, no housekeeping, not even to empty the trash). The desk clerk had to come up to empty our trash and bring clean towels. When we arrived, the sink soap dispenser was empty, and the same poor clerk had to bring up a full container, so clearly the housekeeping between guests was minimal and carelessly done. The size of the room was like a cruise ship's, but not as well designed - no ledges for suitcases, 2 chairs in a 4-bed room, and space wasted with a 3'X3' map and mirror instead of some useful shelves are some examples - I have more. A full size ironing board and iron were provided, but there wouldn't have been enough floor space to set them up. Ditch the ironing board and provide some luggage racks! And lose the smugness about being so environmentally friendly - in actuality, just seems like an excuse to provide lousy housekeeping. Oh, and vacuum under the beds to get rid of the dust bunnies. Would not recommend to anyone, especially as it is priced as though it were a first-class hotel.