BN Hotel Thermal & Wellness features a free water park and a free kids' club. Guests can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. Other highlights include 15 indoor pools, a hot tub and a sauna.
Languages
Arabic, English, German, Turkish
At a glance
Hotel size
246 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Free babysitting
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site valet parking
Wheelchair-accessible parking on site
Off-site
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
5 restaurants
5 bars/lounges
5 poolside bars
Coffee/tea in a common area
Private dining
Free daily reception
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Children's pool
Playground
Free supervised childcare/activities
Local/corner shop
Children's games
Toys
Children's books
Baby bath
Bed rails
Stair gate
Lifeguard on-site
What to do
Free beach shuttle
Hiking/biking trails
Hot springs
Working away
24-hour business centre
3 meeting rooms
Computer station
Co-working spaces
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Communal living room
15 indoor pools
Seasonal outdoor pool
Free water park
Arcade/games room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch Smart TV
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Dressing gowns and slippers
Children's dressing gowns
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Children's dinnerware
High chair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Mobile key entry
Restaurant dining guide
Special features
Spa
BEAUTY & NATURE has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 5 years old are not allowed in the spa. There are 15 hot springs open between 7:00 AM and 10:00 PM.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for TRY 460.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from May to November
Guests under 5 years old are not allowed in the spa
Hot springs access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Property Registration Number 16863
Also known as
BN THERMAL SPA
Bn Thermal & Wellness Mersin
BN Hotel Thermal & Wellness Hotel
BN Hotel Thermal & Wellness Mersin
BN Hotel Thermal & Wellness Hotel Mersin
Frequently asked questions
Is there a pool at BN Hotel Thermal & Wellness?
Yes, there are 15 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at BN Hotel Thermal & Wellness?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at BN Hotel Thermal & Wellness?
Yes, there's free valet parking.
What are the check-in and check-out times at BN Hotel Thermal & Wellness?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at BN Hotel Thermal & Wellness and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 15 indoor swimming pools. BN Hotel Thermal & Wellness also has 5 poolside bars, 5 bars and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near BN Hotel Thermal & Wellness?
Yes, there are 5 on-site restaurants.
BN Hotel Thermal & Wellness Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
20 Jul 2024
Nuh
Nuh, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.
ABDELHASIB
ABDELHASIB, 3-night romance trip
Verified Expedia guest review
2/10 Poor
22 Nov 2023
Hell is better
The hotel has let me wait till 3:30 pm and didnt afford me a room.
So many managers but none is effective.
They cant run a front desk properly.
Nidal
Nidal, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2023
Great
Mohanad
Mohanad, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2022
Mehmet Ali
Mehmet Ali, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2022
Clean, Various activities
It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food
Safvat
Safvat, 2-night family trip
Verified Hotels.com guest review
6/10 Good
31 Jul 2022
Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.
Piotr
Piotr, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2022
Ali
Ali, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2022
Osama
Osama, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2022
It was amazing experience, my wife and me we enjoyed it .
Thanks for guest relation, and all Hotel and Spa staff.
Tugce & Hassan
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Mar 2022
MARIA
MARIA, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Jan 2022
It’s a unique location, facilities really satisfactory, food is generally good, good ingredients, salad presentations were poor, health hotel one expects clear vegan, vegetarian options marked, different clearly marked buffet would be useful. Overall is really good place, hope it will be kept in this way.
Ahmet
Ahmet, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2022
Almost perfect 👍 but still…
My family and I had a great three nights at the resort. We liked everything except few things:the pillows - they were too hard and too big and the hair cut my wife had upset her very much. Another disappointment was to see how much food were wasted every day. People take way more then they can eat. It’s not the administration fault of course but should be addressed somehow.
Sergii
Sergii, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2021
A truley 5 star resort and excellent staff. We cant wait to come back soon.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2021
Very good
Sahar
Sahar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Neslihan
Neslihan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Nov 2024
Katastrophal
**Gesamturteil: Absolut nicht empfehlenswert**
Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals.
### **Negative Erfahrungen im Detail:**
1. **Unfreundliches Personal:**
- Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht.
Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
21 Nov 2024
Katastrophal
**Gesamturteil: Absolut nicht empfehlenswert**
Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals.
### **Negative Erfahrungen im Detail:**
1. **Unfreundliches Personal:**
- Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht.
Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.