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SureStay Hotel by Best Western Santa Cruz

2.5 star property
Hotel with outdoor pool, near Santa Cruz Beach Boardwalk

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Photo gallery for SureStay Hotel by Best Western Santa Cruz

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor | Bathroom | Free toiletries, hair dryer, towels
Outdoor pool, open 9 AM to 10 PM, pool umbrellas
Lobby
Lobby
Near Monterey Bay, SureStay Hotel by Best Western Santa Cruz provides the perfect blend of comfort and convenience. Unwind in the seasonal outdoor pool, stay connected with free in-room WiFi, or grab a snack from the vending machine - previous guests rave about the helpful staff.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • 24-hour front desk
  • Vending machine
  • TV in a common area

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is ฿2,449
฿2,839 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.6 out of 10, Excellent, (688)
The price is ฿2,465
฿3,212 total
includes taxes & fees
19 Feb - 20 Feb
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About the area

Map
516 Water St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 2 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive
  • Main Beach - 10 min drive

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 23 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 41 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 49 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk

About this property

SureStay Hotel by Best Western Santa Cruz

At SureStay Hotel by Best Western Santa Cruz, you'll be within a 10-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, University of California, Santa Cruz and Mystery Spot are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 7:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An outdoor pool
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 10 PM
  • The seasonal pool is open from March to October

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.

Also known as

Ramada Limited Hotel Santa Cruz
Ramada Limited Santa Cruz
Ramada Santa Cruz
Santa Cruz Ramada
Ramada Limited Santa Cruz Water Street Hotel Santa Cruz
Ramada Limited Santa Cruz Hotel
Ramada Limited Santa Cruz
Surestay By Best Santa Cruz
SureStay Hotel by Best Western Santa Cruz Hotel
SureStay Hotel by Best Western Santa Cruz Santa Cruz
SureStay Hotel by Best Western Santa Cruz Hotel Santa Cruz

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Santa Cruz?

Yes, there's an outdoor pool. Guests have pool access from 9 AM to 10 PM.

Are pets allowed at SureStay Hotel by Best Western Santa Cruz?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Santa Cruz?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Hotel by Best Western Santa Cruz and nearby?

Have fun with nearby activities such as sailing and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.

What's the area around SureStay Hotel by Best Western Santa Cruz like?

SureStay Hotel by Best Western Santa Cruz is in Westside Santa Cruz, a short 2-minute walk from Ocean Street and 9 minutes' walk from Pacific Avenue.

SureStay Hotel by Best Western Santa Cruz Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was amazing!!
7-night trip

8/10 Very good

Inexpensive. Nice Location.
If I were to guess, I would say that this was a dilapidated property that was recently purchased and quickly renovated. It isn't perfect, but it's cheap and the staff are friendly. The really nice thing about this place is the location. It's a 5 minute walk to Maitreya Retreat, Enterprise Rent-a-car, and Santa Cruz Diner.
Patrick, 1-night trip

10/10 Exceptional

Very clean and very welcome service.
Rosa, 1-night trip

10/10 Exceptional

Warm, Comfortable Stay for UC Santa Cruz Drop-off
I recently stayed here while dropping my daughter off at UC Santa Cruz, and I couldn't have been more pleased with the experience. The staff were incredibly friendly and accommodating, allowing me to check in a bit early, which made my busy schedule a lot easier. The room itself was just as advertised—clean, comfortable, and quiet, providing a relaxing space to unwind after a long day. The attention to detail and welcoming atmosphere made my stay feel pleasant and stress-free. Overall, it was the perfect base for a memorable trip to Santa Cruz, and I'd happily stay here again.
James, 1-night trip

10/10 Exceptional

Comfortable stay
Perfect for the night.
George, 1-night trip

10/10 Exceptional

Great staff! Pool was awesome on a hot day.
Chad, 1-night trip

10/10 Exceptional

Great service
3-night trip

8/10 Very good

I would stay here again.
Ryan, 1-night trip

10/10 Exceptional

Very nice, clean and the staff are very nice.
Svetlana, 2-night trip

8/10 Very good

Hotel with potential
Shailesh (sorry not sure about spelling) , gentleman at front desk and at breakfast too was great- friendly, helpful and welcoming . The room was fine except for some irregularities eg. The curtains were not all hanging properly , parts were off the rods which made the room look sloppy and unattended to, the white (soap scum) residue on handrail in shower, gaping hole in sink where stopper would be … - basically details that could pull the room together to complement the great service provided by Shailesh
1-night trip

8/10 Very good

Really nice staff! Renovated rooms.
Leigh Anne, 1-night trip

8/10 Very good

Great location close to downtown and major roadways while still being quiet and safe.
Geneffa, 2-night trip

10/10 Exceptional

Staff was very nice and helpful
Juan, 2-night trip

6/10 Good

Too noisy during the night but staff was wonderful and very accommodating to anything you needed
Yarelin, 1-night trip

8/10 Very good

The guy at the front desk when I checked in was not professional. He treated me as if I was one of his friends or something. Was he an exchanged student st the school in Santa Cruz? If not the cooperate needs to educate the franchise owner.
Yoshikazu, 1-night trip

10/10 Exceptional

This is our second time staying there. Laura is awesome and goes above and beyond to make you happy!
Hilda, 3-night trip

10/10 Exceptional

Its was under staffed.
Michelle, 1-night trip

6/10 Good

Front was friendly. However there was no hot water on one of the days in the morning that we stayed there.
Erika, 2-night trip

10/10 Exceptional

It was very cozy.
Marcus, 2-night trip

6/10 Good

Place was nice only thing I had an issue with was some outlets not working. The mini fridge and microwave were disconnected and nowhere to connect them. Other than that it was nice specially the breakfast they offer was really good!
Ramon, 1-night trip

10/10 Exceptional

Good
Galin, 1-night trip

8/10 Very good

Laura at front desk was welcoming & helpful giving local directions
Reina, 3-night trip

2/10 Poor

Not what I expected
Rarely anyone to ask for assistance at the front desk. Felt like I was staying at a motel. Not what I expected.
Patricia, 1-night trip

4/10 Fair

Neighbor was awake all night making a noise place. It was dirty. I tried to get my received in the morning. It was nobody to give me the receipt.
Salvador, 2-night trip

10/10 Exceptional

On-site Manager was really great and attentive to all needs she made my birthday weekend very special will definitely be returning she’s Gem😍
Veronica, 2-night trip