In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Childcare
Parking available
Laundry facilities
Pet-friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Bar/lounge
Room service
Room service
Babysitting
Business centre
3 meeting rooms
24-hour front desk
Front desk safe
Laundry service
Self-serve laundry
Feel at home (6)
Babysitting services
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is ฿5,181
฿5,181
฿5,882 total
includes taxes & fees
7 Aug - 8 Aug
Room options
View all photos for Superior Room, Balcony
Superior Room, Balcony
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
City view
Sleeps 2
1 Queen Bed
View all photos for Superior Room
Superior Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Sleeps 2
1 Queen Bed
View all photos for Comfort Room, Mobility Accessible, Ground Floor
Comfort Room, Mobility Accessible, Ground Floor
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort Room
Comfort Room
8.68.6 out of 10
Excellent
18 reviews
(18 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Sleeps 2
1 Queen Bed
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Grand Hotel Francais - ex. Best Western puts you within a 10-minute drive of Rue Sainte-Catherine and Cité du Vin. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.
Languages
Arabic, Chinese (Mandarin), English, French, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
35 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (EUR 20 per day; discounts available)
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Travelling with children
Babysitting services
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Victorian architecture
Accessibility
Lift
Lift door width (centimetres): 229
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Well-lit path to entrance
Step-free path to entrance
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Office
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs EUR 20 per day (1148 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Grand Hotel Francais - ex. Best Western?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Francais - ex. Best Western?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Grand Hotel Francais - ex. Best Western?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Grand Hotel Francais - ex. Best Western?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (8-min drive) is nearby.
What's the area around Grand Hotel Francais - ex. Best Western like?
Grand Hotel Francais - ex. Best Western is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Rue Sainte-Catherine.
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Grand Hotel Francais - ex. Best Western Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Cities
Breakfast
Restaurant
Bar
Lobby
Bed
Shower
What guests liked
Breakfast was consistently described as excellent, delicious, and outstanding by multiple guests. (18 reviews)
The property is conveniently located near plenty of restaurants, bars, and shops. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
1 Aug 2025
Best location and Amazing staff!!!
Maritoni
Maritoni, 1-night trip
8/10 Good
23 Jul 2025
centrallt located for shopping and dinning.
Chai
Chai, 2-night trip
10/10 Excellent
18 Jul 2025
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!
Claire
Claire, 2-night trip
10/10 Excellent
30 Jun 2025
Nice clean centrally located and great bar on the property.
Robert
Robert, 3-night trip
6/10 Okay
17 Jun 2025
Staff was very nice and helpful, location proximity to sites was stellar
IVETTE
IVETTE, 2-night trip
10/10 Excellent
3 Jul 2025
Great location, friendly and welcoming! Beautiful building, very clean.
Tracy
Tracy, 4-night trip
8/10 Good
21 Jul 2025
Amazing central location with very helpful and friendly staff. Didn’t try the breakfast but our few days there were very pleasant. The top floor room was a little ‘tired’ but perfectly serviceable for our needs. Would recommend for a central Bordeaux hotel that doesn’t cost the earth.
Ashley
Ashley, 3-night trip
10/10 Excellent
11 Jul 2025
Proximity to centre and very quiet combi ed with welcoming staff
Sheila
Sheila, 3-night trip
10/10 Excellent
27 Jul 2025
We like the proximity to shops, dining, and the friendliness of staff. Quaint and charming, but modernized.
Excellent shower! Clean and nice linens.
As a minor detail, bring your own hair conditioner, they only offer a body/hair wash.
Jeffrey
Jeffrey, 3-night trip
10/10 Excellent
29 Jun 2025
Friendly helpful staff
Denis
Denis, 2-night trip
10/10 Excellent
23 May 2025
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Paul
Paul, 1-night trip
10/10 Excellent
21 Jul 2025
Comfortable, Central location, close to everything including Metro from airport. The beds very comfortable, and rooms very quiet for great sleep. Morning breakfast was convenient and opens early. The girls at the front desk were all very friendly and helpful. The area around the centre closes early, with just local bars & bistros open after 8pm.
Chris
Chris, 4-night trip
10/10 Excellent
1 Jun 2025
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Alejandro
Alejandro, 3-night trip
10/10 Excellent
3 Jul 2025
Overall perfect.
jorge
jorge, 3-night trip
10/10 Excellent
27 May 2025
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Webster
Webster, 2-night trip
10/10 Excellent
27 Jun 2025
Very charming hotel with totally under rated bar, perfect for a night cap. There was an amazing rooftop bar 3 or 4 minutes down the street with the best view of Bordeaux. Finally, the staff were absolutely wonderful.
Scott
Scott, 3-night trip
10/10 Excellent
6 May 2025
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Daryl
Daryl, 1-night trip
10/10 Excellent
3 May 2025
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Nancy
Nancy, 1-night trip
10/10 Excellent
20 May 2025
Great location to walk to tram and many sites. The staff were friendly and helpful.
Amber
Amber, 3-night trip
10/10 Excellent
28 Jun 2025
Very centrally located for walking to all sites and plenty of restaurants. Very comfortable and clean. A bit diffficult to find when driving in since near the city center but there's a parking garage nearby. Highly recommended if you want to park and do all your sight seeing on foot.
Jose
Jose, 1-night trip
10/10 Excellent
26 May 2025
Location, location, location!
Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Nancy
Nancy, 4-night trip
8/10 Good
21 Jun 2025
Great location in the center of the city near the cathedral and several restaurants. Friendly staff available 24hrs. Excellent breakfast. Cozy bar on site which is open in the evenings. Rooms could be modernized a bit but mine was spacious, very clean, and comfy. AC is a definite plus!
Anna
Anna, 1-night trip
8/10 Good
9 Apr 2025
Hotel worked very well for us during our stay in Bordeaux