Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of MyZeil and Römerberg. Also, Frankfurt Christmas Market and Alte Oper are within a 15-minute walk. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.
Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of MyZeil and Römerberg. Also, Frankfurt Christmas Market and Alte Oper are within a 15-minute walk. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.
Languages
English, German
At a glance
Hotel size
45 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 16
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 328 ft (EUR 24 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Office
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
Parking
Parking is available nearby and costs EUR 24 per day (328 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt
Frequently asked questions
Does Hotel Scala Frankfurt City offer free cancellation for a full refund?
Yes, Hotel Scala Frankfurt City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Scala Frankfurt City?
Yes, cats and dogs are welcome.
What are the check-in and check-out times at Hotel Scala Frankfurt City?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Scala Frankfurt City?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What's the area around Hotel Scala Frankfurt City like?
Hotel Scala Frankfurt City is in Innenstadt, a short 5-minute walk from Hessendenkmal Tram Stop and 5 minutes' walk from MyZeil.
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Hotel Scala Frankfurt City Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Super Stay
The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Verified traveller
2-night trip
10/10 Exceptional
23 Aug 2024
Great location near train, shops and restaurants.
JOHN FREDERICK
JOHN FREDERICK, 1-night trip
10/10 Exceptional
21 Nov 2024
Lumpy bed, everything else, wonderful!
Verified traveller
1-night trip
8/10 Very good
4 Nov 2024
Very good location, there is construction going on next door but that was not a problem. I would stay again.
omar
omar, 3-night trip
10/10 Exceptional
21 Jun 2024
You've got to try the breakfast, The best we ever had in Germany!!!
Frensis
Frensis, 4-night trip
8/10 Very good
22 May 2023
Great location at a good price, we would stay there again.
Wayne
Wayne, 1-night trip
8/10 Very good
18 Feb 2023
Excellent location and very friendly staff
Frank
Frank, 1-night trip
10/10 Exceptional
25 Sep 2023
Great place for the price.
Daniella
Daniella, 3-night trip
8/10 Very good
13 Oct 2024
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room
very small but it had balcony with a nice view. I had to request the heat to be turned on.
Pablo
Pablo, 3-night trip
10/10 Exceptional
20 Jul 2024
Very worth the price level. Close to the city centre, friendly personnel and fresh.
Kajsa
Kajsa, 1-night trip
8/10 Very good
14 Sep 2023
Great location
Carson
Carson, 3-night trip
8/10 Very good
9 Jun 2024
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Sibel
Sibel, 5-night trip
10/10 Exceptional
1 Oct 2024
Walking distance and parking across the street
Joseph
Joseph, 1-night trip
4/10 Fair
19 Sep 2024
Dirty old room. Very noisy area.
sergio
sergio, 1-night trip
10/10 Exceptional
23 Mar 2023
It was a great location for a stay in Frankfurt. Definitely recommend.
Donn
Donn, 5-night trip
6/10 Good
18 Aug 2024
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Margaret
Margaret, 4-night trip
8/10 Very good
1 Jun 2023
Good basic central hotel Good
Excellent location right in the middle of the centre, friendly basic hotel,shower very good,breakfast poor for the price charged very basic friendly staff plenty of restarunts and bars close by
Gwynfryn
Gwynfryn, 7-night trip
6/10 Good
8 Jan 2024
Walking distance to subway which brings you to the airport. Also good location. Good value for a 3 star
christos
christos, 1-night trip
8/10 Very good
8 May 2024
The hotel is well-located, but the reception staff was not very patient.
Sze Lai
Sze Lai, 1-night trip
10/10 Exceptional
22 Dec 2023
We extended our stay
Our son got sick in Frankfurt and they were very accommodating. We stayed an extra day and the front desk gave us a great price.
Kevin
Kevin, 1-night trip
8/10 Very good
19 Mar 2024
Convenience in Frankfurt
Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Jefferson
Jefferson, 7-night trip
10/10 Exceptional
15 Dec 2022
Positive stay at Scala
The staff was friendly efficient and very accommodating .
Communicating with staff was easy as they were very comfortable in English German and at least one other language I overheard
Staff also made good suggestions for food and things to do
Walter
Walter, 2-night trip
4/10 Fair
4 Mar 2024
Customer service and cleanliness, front desk just rude.
masoud
masoud, 1-night trip
10/10 Exceptional
15 Jul 2023
It was very affordable and conveniently close to city center. The temperature was hot inside the room, perhaps ceiling fans are needed in the summer.
Aida
Aida, 3-night trip
6/10 Good
23 Dec 2023
We chose this hotel for its convenient location for public transport and the Christmas market. It is very basic but adequate. Apart from the gentleman who checked us in, the staff did not appear to be very friendly.