When visiting Ruthin, Ruthin Castle Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. A bar/lounge, a fitness centre and a sauna are other highlights at this boutique hotel. Fellow travellers love the helpful staff and breakfast.
Languages
English, Welsh
At a glance
Hotel size
58 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (fees apply)
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails
Bike rentals nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1277
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Fitness centre
Arcade/games room
Full-service spa
5 hot tubs
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Banquet hall
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in public areas
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Housekeeping (once per stay)
In-room safe
Connecting/adjoining rooms available
Water-efficient toilets only
Special features
Spa
BAZAAR has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Dragon Tafarn – On-site restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Spa fee: GBP 35 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 17.00 per person
Children & extra beds
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation, per night
Parking
Uncovered self-parking is available for an extra charge
Pool, spa, & gym (if applicable)
Facility access costs GBP 20 per person. Facilities include a sauna and a hot tub.
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin
Frequently asked questions
Does Ruthin Castle Hotel offer free cancellation for a full refund?
Yes, Ruthin Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ruthin Castle Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Ruthin Castle Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Ruthin Castle Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Ruthin Castle Hotel and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Ruthin Castle Hotel also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Ruthin Castle Hotel?
Yes, there's an on-site restaurant.
What's the area around Ruthin Castle Hotel like?
Ruthin Castle Hotel is a short 2-minute walk from Ruthin Gaol and 7 minutes' walk from Ruthin Castle.
Ruthin Castle Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
13 Jan 2025
Ben
Ben, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Ruthin castle
Staff friendly and helpful
Food excellent
Room big and with a four poster bed
Mark
Mark, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Dec 2024
This is a beautiful and amazing hotel, but it desperately need repairs and improvements. By that I mean, the carpets, paintwork, accessories, Wallpapers etc.
Mohammad
Mohammad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Lovely ❤️
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Lloyd
Lloyd, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
The trip was for my birthday , the room was nice and big as we had 2 dogs aswell who were well looked after as well ,food was good and breakfast was as well , so all in all everything was comfortable
Ruthin is very tired! Rooms are filthy. Stains everywhere! Everywhere chipped!
Certainly the prices Do Not reflect the property.
Pamed
Pamed, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Castle sounds magical… it’s not!
Hotel room is cold damp and unclean, room was very standard bed ancient tv and a wardrobe, bugs clearly visible on the carpet! Wallpaper ripped and falling off walls bed uncomfortable very basic bumpy mattress food was delicious at restaurant but very limited choice. Good job didn’t pay full price as got the night stay on a deal
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Mike
Mike, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
Paige
Paige, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Sharon
Sharon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
Very enjoyable
My boyfriend and I had a lovely 3 night stay at this wonderful hotel. Staff were very pleasent and acomdating and catered for our pet dog.
Wonderful surroundings and civer lots of history. Had a lovely old feel and very relaxed attitude and not stuck up.
Not the most modern but you can get that anywhere. Brilliant architecture.
Would visit again.
Natalie
Natalie, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
It was lovely being in a castle with history. The room was large and quirky. The area is fabulous. Disappointed that my spa treatment was cancelled half an hour before and asi lived too far away coukdnt return
Brian
Brian, 2-night trip
Verified Expedia guest review
6/10 Good
16 Oct 2024
Few improvements still needed
Went for two nights but different this time ,the lovely library bar not open any more in castle ,and berties restaurant closed, have to use other bar and restaurant now which nowhere near good enough as the other two,
The rooms lovely ,clean and warm include bath etc cleanliness of rooms excellent but why the toilets in the castle itself look like something from 1960 i dont know,i know its a castle and want to keep it looking like one, but i feel the toilets should be brought up to date now,as im sure it would put a lot of people' off getting married in the castle with toilets of that standard.
Obviously not a criticism of stay but just a few improvements neeeded.
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Martyn and Susan
Martyn and Susan, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Room 207, prince of wales suite, 13/10/24
Absolutely stunning place most staff were lovely, only thing to let it down, the cleanliness, the bedside tables near the sockets was a thick layer of dust and in the bathroom roller blind was full of squashed bugs (just a lack of attention to detail).and part of the bath was broken and the breakfast was pretty standard, but we stayed in room 207, the prince of wales suite and the room was gorgeous and we went on a walk round the grounds was amazing, the woman who greeted us at reception was lovely I didn’t catch her name but she had short hair and glasses, made us feel very welcomed,
Tom
Tom, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Tina
Tina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2024
Lovely place
Dan
Dan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2024
Ruth
Ruth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Yet another fantastic stay at the castle. Staff always friendly. See you again soon!
Kevin
Kevin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Lovely staff very warm and welcoming food was great