In the heart of Hamburg City Center, Best Western Plus Hotel St. Raphael offers a warm welcome with its cozy fireplace and helpful staff. Unwind on the charming terrace or stay active at the gym, while multilingual staff is always ready to assist you.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Electric vehicle charging point
Gym
Air conditioning
24/7 front desk
Parking available
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness centre
Self parking
Bar/lounge
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Computer station
Reception fireplace
For families (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout curtains
The current price is ฿3,171
฿3,171
฿3,393 total
includes taxes & fees
7 Sept - 8 Sept
Room options
View all photos for Comfort Room, 1 Double Bed
Comfort Room, 1 Double Bed
9.09.0 out of 10
Wonderful
28 reviews
(28 reviews)
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Minibar
22 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
9.29.2 out of 10
Wonderful
12 reviews
(12 reviews)
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Minibar
15 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
8.88.8 out of 10
Excellent
25 reviews
(25 reviews)
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Minibar
18 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Single Bed
Standard Room, 1 Single Bed
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Minibar
14 sq m
Sleeps 1
1 Single Bed
View all photos for Junior Suite, 1 Double Bed
Junior Suite, 1 Double Bed
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
30 sq m
Sleeps 2
1 Double Bed
View all photos for Comfort Room, 1 Double Bed (Comfort Plus)
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Öz Urfa Kebap Haus - 4 min walk
Saray Köz Restaurant - 3 min walk
Back-Factory - 4 min walk
Restaurant Teheran - 3 min walk
XIV Heilige - 4 min walk
About this property
Best Western Plus Hotel St. Raphael
At Best Western Plus Hotel St. Raphael, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are a short five-minute drive away. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
Languages
English, German
At a glance
DONE
Hotel size
118 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (EUR 15 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Terrace
Fireplace in reception
Television in common areas
Fitness centre
Bike parking
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Bar – On-site bar. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Parking
Uncovered self-parking costs EUR 15 per day
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self-parking costs EUR 15 per day. Electric car charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities such as cycling, hiking and sailing. Best Western Plus Hotel St. Raphael also has a fitness centre.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 20 minutes' walk from Hamburg City Hall.
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Best Western Plus Hotel St. Raphael Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Train station
Breakfast
Store
Walking
What guests liked
Breakfast was well-stocked and offered a good choice for all diets with many reviewers praising its quality. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
12 Jul 2025
Good, clean, friendly place
Audrone
Audrone, 2-night trip
8/10 Good
4 Aug 2025
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Ramona
Ramona, 1-night trip
8/10 Good
14 May 2025
The service was good
melisa
melisa, 1-night trip
10/10 Excellent
22 Jan 2025
Great Hotel In The Center Of The City
My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Ivory
Ivory, 1-night trip
8/10 Good
7 Apr 2025
Always a good experience
Hotel St. Raphael, is alway great
Comfortable beds, fantastic breakfast
This time we were not allowed to choose the table ourselves, i like to do that?
Niels Wann
Niels Wann, 1-night trip
10/10 Excellent
6 Mar 2025
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance.
My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets.
I would happily stay there again.
Declan
Declan, 2-night trip
10/10 Excellent
13 Dec 2024
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking.
Fantastic breakfast
Costa bar
Lene Østerby
Lene Østerby, 3-night trip
10/10 Excellent
2 Feb 2025
Top!
Rene
Rene, 1-night trip
8/10 Good
20 Sep 2024
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Alberto
Alberto, 6-night trip
10/10 Excellent
13 Sep 2024
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Allan Øder
Allan Øder, 3-night trip
10/10 Excellent
4 Aug 2024
Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Alexandru
Alexandru, 2-night trip
8/10 Good
3 Aug 2025
Zimmer und Bad ziemlich klein, gerade noch zweckmäßig, Aufzug sehr klein und langsam. Frühstück sehr reichhaltig und nettes Personal.
Rainer
Rainer, 2-night trip
8/10 Good
25 Jul 2025
Alles in Ordnung - Tolles Frühstück und sehr nettes Personal
Martin
Martin, 2-night trip
10/10 Excellent
20 Jul 2025
Sehr schöne Unterkunft, nettes Personal, gute Parkmöglichkeit, super Frühstück
Günter
Günter, 3-night trip
8/10 Good
16 Jul 2025
Wir waren bereits zum zweiten Mal anlässlich des WCTS Triathlon zu Gast in diesem Hotel. Die Lage des Hauses ist ideal. Das Personal ist freundlich und hilfsbereit.
Diesmal hatten wir ein Zimmer (516) mit kleinem Badzimmer. Menschen die größer sind als 1,80 Meter, könnten Probleme beim benutzen der Toilette benommen.
Ansonsten gibts aber nix zu meckern. Wir würden wieder kommen.
Alexander
Alexander, 3-night trip
10/10 Excellent
30 Jun 2025
Josefina
Josefina, 1-night trip
10/10 Excellent
29 Jun 2025
Sehr schönes Hotel, sauber, Personal freundlich. Umgebung durch Nähe zum Bahnhof einfach etwas schmutzig und Obdachlose
Mirja
Mirja, 2-night trip
8/10 Good
29 Jun 2025
Nicht die beste Lage!
Marianne
Marianne, 3-night trip
8/10 Good
28 Jun 2025
Für einen Kurzurlaub sind die Zimmer okay, für mehr sind die Betten und Zimmer zu klein. Der Frühstückspreis ist trotz großer Auswahl stark übertrieben.
Lutz
Lutz, 3-night trip
8/10 Good
13 Jun 2025
Gut
Melania
Melania, 1-night trip
8/10 Good
7 Jun 2025
Wolfgang
Wolfgang, 2-night trip
10/10 Excellent
3 Jun 2025
Wir haben uns sehr wohl gefühlt. Alle Mitarbeiter waren frrundlich und zuvorkommend. Wir kommen gerne wieder.
Anja
Anja, 3-night trip
8/10 Good
2 Jun 2025
Henning
Henning, 3-night trip
8/10 Good
1 Jun 2025
Anbindung an öffentliche Verkehrsmittel super, im Hotel alles prima, Umgebung laut und dreckig und Drogenszene in Sichtweite