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Kempinski Hotel San Lawrenz

5.0 star property
Find serenity at this luxurious escape with its gardens and rejuvenating spa treatments.

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Photo gallery for Kempinski Hotel San Lawrenz

2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
Junior Suite (Junior Suite Pool View) | View from room
Exterior
2 bars/lounges, poolside bar
Lobby
Escape to Kempinski Hotel San Lawrenz, a luxury haven near Ta' Dbiegi Crafts Village. Unwind in the garden or indulge in rejuvenating spa treatments like massages and detox wraps. With multiple dining options, including regional cuisine and buffet breakfasts, there's something for every taste.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pet-friendly
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 3 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Separate bath and shower
The current price is ฿5,847
฿6,292 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room (Deluxe Pool View Room)

View from room

Deluxe Room (Deluxe Pool View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room (Superior Room)

Superior Room (Superior Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room (Superior Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Junior Suite Pool View)

2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Junior Suite (Junior Suite Pool View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Grand Deluxe Garden View Room)

2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Deluxe Room (Grand Deluxe Garden View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Family Room)

2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Family Room (Family Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (2 BR San Lawrenz Residence)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room (2 BR San Lawrenz Residence)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Dining table
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 191 sq m
  • Sleeps 7
  • 2 King Beds and 4 Single Beds

View all photos for Premium Suite (Grand Suite)

Premium Suite (Grand Suite) | Living area | 50-inch TV with cable channels, toys

Premium Suite (Grand Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Dining table
TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 90 sq m
  • Sleeps 6
  • 2 King Beds and 4 Single Beds

Suite, Multiple Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment (1 BR San Lawrenz Residence)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment (1 BR San Lawrenz Residence)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Dining table
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room (Grand Deluxe Pool View Room)

Deluxe Room (Grand Deluxe Pool View Room) | Pool | 2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Deluxe Room (Grand Deluxe Pool View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite (Mediterranean Suite)

Executive Suite (Mediterranean Suite) | Living area | 50-inch TV with cable channels, toys

Executive Suite (Mediterranean Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Dining table
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite (Deluxe Suite)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite (Deluxe Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room (Superior Pool View Room)

Superior Room (Superior Pool View Room) | Pool | 2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Superior Room (Superior Pool View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment (3 BR San Lawrenz Resdience)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment (3 BR San Lawrenz Resdience)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Dining table
TV
Hypo-allergenic bedding
Pillow menu
3 bedrooms
  • 200 sq m
  • Sleeps 9
  • 3 King Beds and 6 Single Beds

View all photos for Suite, Multiple Beds, Pool View

Suite, Multiple Beds, Pool View | View from room

Suite, Multiple Beds, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

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About the area

Map
Triq Ir Rokon, San Lawrenz, Gozo, SLZ1040

What's nearby

  • Ta' Dbiegi Crafts Village - 4 min walk
  • Azure Window Ruins - 3 min drive
  • Inland Sea - 3 min drive
  • Għarb Folklore Museum - 5 min drive
  • Ramla Bay Beach - 11 min drive

Getting around

  • Luqa (MLA-Malta Intl.) - 102 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Tatitas Restaurant - ‬8 min walk
  • ‪Victoria Central - ‬4 min drive
  • ‪Maldonado - ‬4 min drive
  • ‪Terrazzo - ‬7 min drive
  • ‪Il Kcina Ghawdxija - ‬7 min drive

About this property

Kempinski Hotel San Lawrenz

At Kempinski Hotel San Lawrenz, you'll be within a 15-minute drive of Ramla Bay Beach and Gozo Ferry Terminal. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments or reflexology, and L-Istorja, one of 4 restaurants, serves Regional cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

Languages

Dutch, English, French, German, Hindi, Italian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish

At a glance

DONE

Hotel size

    • 137 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Ferry terminal shuttle*
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Bed rails
  • Outlet covers

What to do

  • Free beach shuttle
  • Tennis
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • 2 indoor pools
  • Bike parking
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 89
  • Wheelchairs available on site
  • Hand-held shower heads
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 45
  • Height-adjustable showerheads
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Free weights

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

L-Istorja – This fine-dining restaurant specialises in Regional cuisine and only serves dinner. A children's menu is available. Reservations are required.
L'Ortolan Restaurant – Overlooking the pool and garden, this buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open selected days.
Il-Baldakkin Gastrobar – Overlooking the pool and garden, this bistro specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Gazebo (seasonal) – This poolside restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Pool Bar (seasonal) – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27.5 for adults and EUR 13.75 for children
  • Airport shuttle service is offered for an extra charge of EUR 123 per vehicle (one-way. Maximum occupancy 3)
  • Ferry terminal shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 3 January and 22 March.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 100 per stay
  • Pets are allowed for an extra charge of EUR 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.

Also known as

Hotel Kempinski San Lawrenz
Hotel San Lawrenz
Hotel San Lawrenz Kempinski
Kempinski Hotel San Lawrenz
Kempinski San Lawrenz
Kempinski San Lawrenz Hotel
San Lawrenz Hotel
San Lawrenz Hotel Kempinski
San Lawrenz Kempinski
San Lawrenz Kempinski Hotel
Kempinski Hotel San Lawrenz Island Of Gozo, Malta
Kempinski Hotel San Lawrenz Kercem
Kempinski San Lawrenz Kercem
Hotel Kempinski Hotel San Lawrenz Kercem
Kercem Kempinski Hotel San Lawrenz Hotel
Hotel Kempinski Hotel San Lawrenz
Kempinski San Lawrenz
Kempinski San Lawrenz Kercem

Frequently asked questions

Is Kempinski Hotel San Lawrenz currently open?

The property is closed between 3 January and 22 March.

Does Kempinski Hotel San Lawrenz offer free cancellation for a full refund?

Yes, Kempinski Hotel San Lawrenz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Hotel San Lawrenz?

Yes, there are 2 indoor pools, 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Kempinski Hotel San Lawrenz?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of EUR 75 per accommodation, per stay, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees.

Is an airport shuttle service offered by Kempinski Hotel San Lawrenz?

Yes, an airport shuttle is available. The charge is EUR 123 per vehicle one-way.

What are the check-in and check-out times at Kempinski Hotel San Lawrenz?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Kempinski Hotel San Lawrenz and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes ecotours and segway hire. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 2 indoor and 3 outdoor swimming pools. Kempinski Hotel San Lawrenz also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Kempinski Hotel San Lawrenz?

Yes, there are 4 on-site restaurants, featuring al fresco dining, Regional cuisine and garden views.

Does Kempinski Hotel San Lawrenz have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Kempinski Hotel San Lawrenz have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Kempinski Hotel San Lawrenz like?

Kempinski Hotel San Lawrenz is a short 4-minute walk from Ta' Dbiegi Crafts Village and 13 minutes' walk from Gharb Folklore Museum.

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Kempinski Hotel San Lawrenz Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Thoroughly recommend
Beautiful, sprawling hotel. Good service. Lovely outdoor pool. Only slight issue was a noisy family heard from above room.
2-night trip

10/10 Exceptional

Absolutely loved our stay. Breakfast was amazing and the hotel itself is just gorgeous. Can’t wait to return
Gerard, 4-night trip

10/10 Exceptional

Wonderful hotel and facilities
Robert, 2-night trip

10/10 Exceptional

Exceptional Stay
Hotel was very clean, frendly staff and amazing facilities... keep it up !
ELvio, 1-night trip

10/10 Exceptional

Absolutely stunning hotel. Just stayed for one night but would definitely visit again. Service and staff were wonderful.
Laura, 1-night trip

8/10 Very good

It was very peaceful with lovely swimming pools. Staff were quick to address issues However the hotel was showing its age
Carole, 3-night trip

8/10 Very good

Nice place very isolated
Sunny, 3-night trip

10/10 Exceptional

Lovely peaceful hotel. Great service, lovedGozo.
Louise, 7-night trip

6/10 Good

The pool was nice
Chris, 2-night trip

10/10 Exceptional

Very clean. The pool was great. And the staff very hands on.
Alexis, 2-night trip

10/10 Exceptional

Beautiful outdoor space with multiple pools. True getaway, extremely relaxing.
Joanne, 1-night trip

8/10 Very good

The rooms are dated, but spacious and comfortable. The staff were very friendly and helpful. There are 3 pools to chose from and the adult pool is fully serviced.
Sarah, 2-night trip

10/10 Exceptional

Best on the island
Second time here. Quality is still best on the island by far. From A to Z can’t find a single thing that would need to change. Hope to visit again soon.
Tsonyo, 4-night trip

10/10 Exceptional

Was an amazing hotel and everything was 5 start
Jeff, 1-night trip

10/10 Exceptional

I have inly slept one night
E TYNA, 1-night trip

10/10 Exceptional

Weekend in Gozo
Fantastic hotel, staff and service, highly recommend, will stay again.
2-night trip

10/10 Exceptional

What a great hotel!
A fantastic three days at a wonderful hotel with excellent staff.
Nicholas, 2-night trip

10/10 Exceptional

Beautiful pools
Isabelle, 2-night trip

10/10 Exceptional

Excellent hotel although rooms need refurbishment
David, 3-night trip

10/10 Exceptional

Impeccable service, beautiful pools and gardens. Thoughtful touches.
Emma, 2-night trip

10/10 Exceptional

Lovely resort - great suite, big, quiet, well appointed with efficient air con. Reception and dining staff superb, friendly and helpful. Excellent breakfast with lots of choice. Highly recommended, we will return…
Jason, 4-night trip

8/10 Very good

Outstanding facilities, including excellent Spa, friendly and helpful staff. Only criticism is some restaurant staff were inexperienced and could do with more training. Great position for accessing this beautiful island
Peter, 3-night trip

6/10 Good

It’s a great property, but it’s very expensive; yet the quality of service offered is very poor. Everything that’s requested takes twice the effort to obtain it. They however did approve our late check out which was nice. We did have a good time, but it could have been a little cheaper.
Jalia, 2-night trip

10/10 Exceptional

Great hotel and pool, issue with check in
Great hotel and service however my room was not ready until 4:30pm instead of 3pm check in. I was surprised that nothing was offered as gwg such as complimentary drinks etc. I had to argue the next day to give me a late check out when this should have been offered without even asking.
1-night trip

10/10 Exceptional

We love the Kempinski and though we did not get the room upgrade we had asked for the stay was perfect. We hosted a dinner for 15 and they could not have been more accommodating, professional and excellent. The service was outstanding from beginning to end.
Lorraine, 4-night trip