It’s a great property, but it’s very expensive; yet the quality of service at the reception offered is poor that I would have given a 1 star, but since some of staff members work harder than others, I’ll not. We needed the biggest suite for 7 which was unexpected, as only 5 of us were supposed to stay there. But all their so called big suites were actually not big enough… it took forever to get us checked in and we still didn’t have enough soap, towels and kitchen cookware. And a broken dryer … why check us in a room that was not inspected? Everything that’s requested takes 3-4 times the effort to obtain it. The massage I got was overrated and expensive, but the sauna was dreamy. It felt like a movie set. Despite the distress, they did approve our late check out which was nice. We got free drinks while waiting to check in and bar staff was very nice and professional. We did have a good time, but it could have been a little cheaper and maybe a free meal for all the distress?