Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111
What's nearby
Grand City Hall - 2 min walk - 0.2 km
Sun Plaza - 17 min walk - 1.5 km
Medan Mall - 2 min drive - 1.7 km
Maimun Palace - 3 min drive - 2.9 km
Great Mosque of Medan - 3 min drive - 2.9 km
Getting around
Medan (KNO-Kuala Namu Intl.) - 45 min drive
Medan Station - 4 min walk
Pulu Brayan Station - 15 min drive
Bandara Kualanamu Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
Taipan Restaurant - 4 min walk
Sate Nasional - 5 min walk
Jade Dragon 玉龍餐廳 - 2 min walk
NAV Karaoke - 3 min walk
Marutama Ra-Men - 10 min walk
About this property
Grand Inna Medan
Located near a train station, Grand Inna Medan is a great choice for a stay in Medan. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This Colonial hotel also features a poolside bar, a children's pool and a garden.
Languages
English, Indonesian
At a glance
Hotel size
132 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Local/corner shop
What to do
Access to nearby outdoor pool
Working away
24-hour business centre
4 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 1898
Safe-deposit box at front desk
Garden
An outdoor pool
Banquet hall
Reception hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Administrative fee: IDR 100000 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 90000 for adults and IDR 45000 for children
Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for IDR 350000.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 6:00 PM
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan
Frequently asked questions
Does Grand Inna Medan offer free cancellation for a full refund?
Yes, Grand Inna Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Inna Medan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Grand Inna Medan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Inna Medan?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Grand Inna Medan?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Grand Inna Medan?
Check-in start time: noon; check-in end time: anytime. Check-out time is noon.
What is there to do at Grand Inna Medan and nearby?
Grand Inna Medan has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Grand Inna Medan?
Yes, there's an on-site restaurant.
What's the area around Grand Inna Medan like?
Grand Inna Medan is in Kesawan, a short 4-minute walk from Medan Station and 17 minutes' walk from Sun Plaza.
Grand Inna Medan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
19 Jul 2024
Walking distance to the train station to the airport. Easy access to restaurants and a mall.
Ivor
Ivor, 2-night trip
Verified Expedia guest review
4/10 Fair
22 Apr 2024
Peter
Peter, 1-night trip
Verified Expedia guest review
4/10 Fair
22 Apr 2024
Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Peter
Peter, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
13 Mar 2024
Normal, but noisy
Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2024
Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Jon
Jon, 1-night trip
Verified Expedia guest review
6/10 Good
16 Dec 2020
Too much noisy from the traffic event during the midnight
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2019
Vincent
Vincent, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Jul 2019
Comfortable stay in a good location near shopping complex and easy access by train to airport.
zainol
zainol, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Mar 2019
Verified traveller
1-night trip
Verified Wotif guest review
8/10 Very good
29 Aug 2017
Convenient enough but need to improve
Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
jimmy togar
jimmy togar, 4-night business trip
Verified Hotels.com guest review
6/10 Good
9 May 2017
Old hotel but good location
The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.
Yeoh
Verified Expedia guest review
4/10 Fair
17 Jun 2014
Hotel location is in town's centre
Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup).
But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.
Ashraf
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Sonia
Sonia, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2023
Bernard
Bernard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Mar 2023
Experiencia para volver a repetir
Todo perfecto... muy buen trato
Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
JORGE
JORGE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2019
A very pleasant hotel
The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us.
The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Krzysztof
Krzysztof, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
15 May 2019
A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Abang
Abang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2019
solby
solby, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2019
Grand inna hotel bertaraf istimewa
Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan.
Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Kamarulzaman
Kamarulzaman, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Jan 2019
Familiär aber es gibt besseres in Medan
das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
rainer
rainer, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2019
traditionshotel aus alten zeiten neu aufgepeppt
regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
rainer
rainer, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2018
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2017
Good for one night
It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.