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Mercure Resort Sanur

4.0 star property
Beachfront hotel with spa, near Sanur Beach

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Photo gallery for Mercure Resort Sanur

Relax by the pool surrounded by lush greenery and trees, with a thatched-roof pavilion offering shade.
Welcome to Mercury, a stylish hotel with a modern entrance, surrounded by lush landscaping and a palm tree.
Relax on the beach with comfortable sun loungers and umbrellas.
Explore the tranquil gardens, surrounded by thatched-roof buildings and lush greenery.
Situated on a balcony, this outdoor seating area offers a view of the lush garden with various trees and plants.
Unwind on the pristine white sand beach at Mercure Resort Sanur. Enjoy ocean views while savoring international cuisine at Pandawa Restaurant, then unwind with a spa treatment like aromatherapy or a facial. Take advantage of activities like windsurfing and beach yoga, relax by one of two outdoor pools or soak up the sun on your complimentary lounge chair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is ฿2,715
฿3,285 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Two single beds with white linens and dark headboards, a wooden desk, and a large mirror adorn this stylish room.

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Two large beds with white linens and dark headboards, a small table and chair, and a sofa in a stylish room with a large window offering a view of the outdoors.

Executive Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Relax in this serene retreat with a large bed, flat-screen TV, and sliding glass door leading to an outdoor area with a pool and lush greenery.

Family Room, Multiple Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Relax in this spacious room with a large bed, flat-screen TV, and desk area, plus a balcony with a view.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Relax in this serene space with a large bed, flat-screen TV, and access to an outdoor area.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, nightstand, and dresser, featuring a TV and a window with a view of lush greenery.

Family Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 4 min walk - 0.4 km
  • Sanur Beach - 16 min walk - 1.4 km
  • Sanur Night Market - 4 min drive - 4.0 km
  • Kuta Beach - 12 min drive - 11.9 km
  • Legian Beach - 14 min drive - 13.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Genius Cafe - ‬7 min walk
  • ‪Bamboo Bar - ‬7 min walk
  • ‪Paon International Restaurant - ‬6 min walk
  • ‪Juicy and Crispy - ‬8 min walk
  • ‪Tirta Restaurant - ‬6 min walk

About this property

Mercure Resort Sanur

At Mercure Resort Sanur, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Sanur Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. The restaurant is a great spot for a bite to eat, and cold drinks are served at the beach bar. Other highlights at this eco-friendly hotel include 2 poolside bars, a free kid's club and an outdoor tennis court. Fellow travellers say great things about the helpful staff.

Languages

English, French, Indonesian

At a glance

DONE

Hotel size

    • 189 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free area shuttle within 2.20 km
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Beach bar
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4842 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 41 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 29-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sahadewa Bar – This bar is located by the pool and specialises in international cuisine. Open daily.
Breeze Bar – This bar is located on the beach and specialises in international cuisine. Happy hour is offered. Open daily.
De Lounge – This lobby lounge overlooks the garden and specialises in international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: IDR 200000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 160000 for adults and IDR 80000 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 390000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur offer free cancellation for a full refund?

Yes, Mercure Resort Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Resort Sanur?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at Mercure Resort Sanur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mercure Resort Sanur?

Yes, there's free self parking.

Is an airport shuttle service offered by Mercure Resort Sanur?

Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.

What are the check-in and check-out times at Mercure Resort Sanur?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Mercure Resort Sanur and nearby?

Have fun with on-site activities such as windsurfing, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Resort Sanur also has 2 poolside bars, 2 bars and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Mercure Resort Sanur?

Yes, Pandawa Restaurant offers beachfront dining, international cuisine and garden views.

Does Mercure Resort Sanur have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Mercure Resort Sanur like?

Mercure Resort Sanur is a short 16-minute walk from Sanur Beach and 10 minutes' walk from Mertasari Beach.

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Mercure Resort Sanur Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Beach
Restaurant
Room
Location
Bathroom
Food
Gardens
Sea
Bed

What guests liked

  • The beach location is perfect with direct access and beautiful views, a huge plus for guests. (15 reviews)
  • The pools were beautiful, large, and well-maintained, with great temperature and plenty of couches available. (8 reviews)
  • The breakfast selection was a highlight with many options to choose from, including a pancake/waffle section and egg bar. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

It was clean and the staff are very friendly
Katherine, 2-night trip

8/10 Good

Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.
Gabriel, 2-night trip

8/10 Good

Relaxing holiday. Beautiful pools and friendly staff
Marian, 1-night trip

10/10 Excellent

This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Andrew, 7-night trip

10/10 Excellent

Friendly staff. Great pools. Nice beach area
Marian, 14-night trip

10/10 Excellent

Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.
Lia, 4-night trip

10/10 Excellent

This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful. The staff are all amazing and very kind and friendly.
George, 2-night trip

8/10 Good

Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again
Michelle, 2-night trip

8/10 Good

Beautiful hotel in amazing garden setting. Room was quite roomy, although a bit outdated it was very comfy, clean & had great air conditioning. The area was quiet, a great place for peace & relaxation. The beach front was fantastic and the 6 km bike / walking path along the beach leading all the way to the new Icon shopping centre was amazing, with lots of places to eat & drink and little shops along the way. The buffet breakfast catered to all tastes & was substantial. I would definitely stay here again.
Katerina, 6-night trip

6/10 Okay

Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.
Debra, 14-night trip

10/10 Excellent

Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.
Deanna, 3-night trip

10/10 Excellent

Sanur beach-side location

Nice hotel on a large property in Sanur on the beach. A nice breakfast is available for a reasonable rate. The resort is a bit spread out with easy enough access to the pools and beach. Our room was very comfortable, and larger than expected.
6-night trip

6/10 Okay

Well let me start with the setting is beautiful. Good location for walking the promenade The breakfast was acceptable but not great. And I must say that the entire resort needs to be upgraded. It has seen much better days. For the price, you get what you pay for!!!!
Michael, 1-night trip

6/10 Okay

Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
Melanie, 3-night trip

4/10 Poor

Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Ashley, 5-night trip

10/10 Excellent

The resort has 2 good pools , good beach location, service is excellent right through the resort , lots of choices for breakfast ,fast check in, its at the end of Sanur beach but lots of bars and restaurants and shops.Its an aging resort but well kept . Good base to explore the rest of Bali .
Giuliano, 7-night trip

10/10 Excellent

Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Jennifer, 5-night trip

10/10 Excellent

I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Ellen, 4-night trip

8/10 Good

Good

Our stay is good, all the the staff very friendly, and the receptionist when we cek in very helpful.
Fitra, 1-night trip

2/10 Terrible

This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
david, 2-night trip

10/10 Excellent

Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.
Nicola, 12-night trip

10/10 Excellent

Enjoyed the beach and area. The breakfast options are plentiful.
Linda, 1-night trip

10/10 Excellent

The breakfast was epic and the staff too.
Adam, 1-night trip

10/10 Excellent

Staff were very courteous and very friendly and attended to our every need.
Cameron, 8-night trip

10/10 Excellent

It’s a very relaxed hotel, staff so friendly and helpful. Location is perfect on the beach. The two pools are beautiful and plenty of couches available
Karen, 3-night trip