Cyan Cancun Resort & Spa

Property class: 3.5
Beachfront hotel with outdoor pool, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace and a garden. The pool and helpful staff get great marks from fellow travellers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is ฿1,722
฿2,307 total
includes taxes & fees
21 Oct - 22 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(90 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.4 out of 10
Good
(55 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

7.8 out of 10
Good
(39 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

A modern hotel room with a bed, a sofa, a glass table with water bottles, a TV, and a view of the sea.

Studio Suite

7.6 out of 10
Good
(91 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 14 min walk - 1.2 km
  • El Rey Archaeological Zone - 19 min walk - 1.6 km
  • Delfines Beach - 2 min drive - 2.5 km
  • La Isla Shopping Mall - 10 min drive - 10.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Tulum Intl. Airport (TQO) - 164 min drive

Restaurants

  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Sunset - ‬10 min walk
  • ‪Market Café - ‬10 min walk

About this property

Cyan Cancun Resort & Spa

  • Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace and a garden. The pool and helpful staff get great marks from fellow travellers.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 155 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible pool
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: USD 2 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 005-007-001720/2025

Also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?

Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cyan Cancun Resort & Spa ?

Yes, there's an outdoor pool.

Are pets allowed at Cyan Cancun Resort & Spa ?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Cyan Cancun Resort & Spa ?

Yes, there's free self parking.

What are the check-in and check-out times at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Cyan Cancun Resort & Spa and nearby?

Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.

Are there restaurants at or near Cyan Cancun Resort & Spa ?

Yes, there's an on-site restaurant.

What's the area around Cyan Cancun Resort & Spa like?

Cyan Cancun Resort & Spa is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Iberostar Cancun Golf Course. Travellers say that this hotel is in a good location.

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Reviews

Cyan Cancun Resort & Spa Reviews

7.6

Good

7.8

Cleanliness

7.0

Amenities

8.0

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Beach
View
Restaurant
Food
Bar
Ocean view
Location
Lobby

Reviews

Verified review

8/10 Very good

Breakfast was great, the staff are all helpful, its a old hotel but I like its not crowded .
Verified review

10/10 Exceptional

Delicious food and great bang for your buck, great staff as well. Pool and beach area is nice too.
Verified review

6/10 Good

Out door bar was nice and the location was nice as well close to tourist stores and a 2 nice restaurant right down the street and convenient store
Verified review

10/10 Exceptional

Great location… easy checkin… beautiful views
Verified review

8/10 Very good

Love the staff
Verified review

8/10 Very good

The staff was very nice.
Verified review

6/10 Good

This hotel pool is great and right on the ocean. Staff were lovely! Rooms and facilities are all old. My shower sprayed water everywhere and flooded the bathroom. I was staying in one of the river side rooms and there are large metal covers over pot holes in road - when traffic comes (very often as on main road), the bang is loud and woke me up a lot. The included breakfast was good, pool bar only open 2 out of 4 days I was here and menu limited for lunch/dinner. Also limited places you can walk to for other food alternatives. Not a great property in rainy weather as there’s no where for you to sit comfortably and relax.
Verified review

6/10 Good

What I like about the place was that it was by the beach
Verified review

10/10 Exceptional

Very clean and beautiful view
Verified review

8/10 Very good

Very nice pool and good pool keeper
Verified review

10/10 Exceptional

This property is right in the water. Beautiful ocean view
Verified review

10/10 Exceptional

Very clean and nice room, specially the one with balcony. Staff very kind and helpful . Affordable price for a nice hotel. Recomended 👍
Verified review

10/10 Exceptional

Loved it! The staff were great and the location and on-site amenities are awesome. Highly recommend booking a massage to relax. Booking tours on-site is also very convenient. I really enjoyed the experience and will definitely be back.
Verified review

10/10 Exceptional

Wonderful pool/beach front property. You could hear the wonderful surf all night! The views were breathtaking. The property is in need of an update, but for the price, we loved the place! .
Verified review

4/10 Fair

The pool area and the staff were really good. Rooms are decent, there was no where to plug my phone only at the bathroom or behind the tv (no plugs by the bed or anywhere in the room).
Verified review

10/10 Exceptional

Thanks to all the staff specially to the bartenders girls u are amazing thank you
Verified review

8/10 Very good

The property has good beach side. Everything was handy on the property . Restaurant serves 3 meals which is good if you are hungry any time. Stuff will put lotion for you ,if you travel single 😉 Over all good time in this resort.
Verified review

6/10 Good

The staff were polite and hard working. Very friendly atmosphere, beautiful coastline and clean. Marianna was an excellent server in the restaurant for meals. Downside, the building is aged and needs care.
Verified review

8/10 Very good

The hotel was ok, there wasnt much service in the bar area but I guess we got there later in the day than we hoped more like 3pm. It was still ok. Beautiful view of the ocean and pool.
Verified review

10/10 Exceptional

The view of our room was like a dream come true! Plus we had a jacuzzi where 2 adults fit comfortably! There were a couple of little things that could have been better for example no ice machine but that didn’t matter because the view and ocean spot was perfect!
Verified review

2/10 Poor

Amazing staff! Toilet backed up alot bad plumbing elevator broke lights went out. They would forget to put clean towels. Pool was ok private beach was great. Overall the place needs major repair. Wont rebook this place.
Verified review

6/10 Good

The pool was good and the sea view really nice but the amenities maintenance wasn’t great.
Verified review

6/10 Good

Let me begin by saying that all the staff, from check-in to the restaurant and maintenance, are extremely friendly. It seems like they are working really hard to do constant maintenance, but that brings a lot of noise. Pictures on the website are misleading because rooms need a lot of work to get them closer to what is depicted in the pictures.
Verified review

10/10 Exceptional

I like that they had a pool with a bar in the middle and that they had a restaurant right on the property too. Prices weren't very high and the room was amazing. I didn't even realize the room had a hot tub until I got there which was nice. My only complaint is that there was literally nothing around except a oxxo store which is like a Mexico 711. I walked over two miles and didn't see any other stores except one. Other than that, the resort basically had everything else.
Verified review

6/10 Good

It’s a starter hotel. The couch was stained but the pool was very clean and the restaurant was ok. Great access to the beach. Hotel needs to be renovated and minor fixing. But overall if you’re traveling on a budget you can’t complain. Check in is at 3pm sharp not one minute before. We waited by the pool for 3 or 4 hrs because they wouldn’t let us check in early. But they were helpful with directions also with things to do off the resort. Not much to do on resort so look up outside activities. Overall it’s nice for a budget trip or first time in Mexico.