Best Western Plus Moat House Reading

4.5 star property
Luxury hotel in Wokingham with bar/lounge and 24-hour fitness

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Moat House Reading

Reception
Restaurant
Minibar, in-room safe, desk, laptop workspace
Flat-screen TV
Family Room, Multiple Beds, Non Smoking | Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Electric vehicle charging point
  • Free parking
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Bar/lounge
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

What's nearby

  • Nirvana Spa - 17 min walk - 1.4 km
  • University of Reading - 4 min drive - 4.0 km
  • Shinfield Studios - 7 min drive - 5.8 km
  • Madejski Stadium - 8 min drive - 7.6 km
  • Oracle - 9 min drive - 9.0 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Farnborough (FAB) - 42 min drive
  • Wokingham Winnersh Station - 3 min drive
  • Wokingham Winnersh Triangle Station - 21 min walk
  • Earley Station - 30 min walk

Restaurants

  • ‪Good Companions - ‬3 min drive
  • ‪Sainsbury's Café - ‬3 min drive
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪The Walter Arms - ‬2 min drive
  • ‪Laz Tadim - ‬4 min drive

About this property

Best Western Plus Moat House Reading

Best Western Plus Moat House Reading puts you within a 10-minute drive of Thames River. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden.

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

At a glance

Hotel size

  • 129 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 1 AM
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski area nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Thin carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Whisky Charlie – On-site wine bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late checkout can be arranged for an extra charge of GBP 40 (subject to availability)

Renovations and closures

The property is closed between 26 August and 28 August.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is Best Western Plus Moat House Reading currently open?
The property is closed between 26 August and 28 August.
Are pets allowed at Best Western Plus Moat House Reading?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Moat House Reading?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Best Western Plus Moat House Reading?
Check-in start time: 2 PM; check-in end time: 1 AM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 40 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Best Western Plus Moat House Reading?
No, this hotel doesn't have a casino, but Genting Casino (11-min drive) is nearby.
What is there to do at Best Western Plus Moat House Reading and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a 24-hour fitness centre and a garden.
What's the area around Best Western Plus Moat House Reading like?
Best Western Plus Moat House Reading is located by the river, a short 17-minute walk from Nirvana Spa.

Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Good

Moat house
The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.
Malcolm, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Disapointing
Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.
Adam, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alicia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Extremely dated property and style of management.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

thomas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Incorrect room issued
We were.checked into the wrong room. Reception were rude
Jason, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Long way to go Hotel!
Flooded car park but nothing new for this hotel even when it was the Hilton.. Many years of this. New reception area, clean and inviting but after leaving there the best way of describing the hotel is run-down and shoddy, which needs lots of work carried out quickly in the stairways (distinct smell of damp), hallways and rooms. The room we had looked like there had been a flood in the bathroom with the bath panel curling up, the door splitting and peeling, the shower is about 20 years old, random brackets left on the wall which I guess were old towel rails but who knows? The room felt old and well used (mind you this hotel was used as an immigration refugee hotel until recently!) Getting a taxi from the hotel and back was a nightmare because firms did not know it had open its doors to the public again instead of temporary housing for other people! When taxi were sourced, the reputation of the hotel was lower than a snakes belly because of the people that were there! Not a good start in anyway for the hotel and if they don't announcing they are open as a normal hotel again with paying customers this will not be open for long. A lot of work to be done with the local companies i.e. taxi companied etc and loads of work internally urgently required to make it a place you want to stay at or even recommend.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Our room was an executive room so we expected it to be nice! We were above a pub, which played loud banging music until gone midnight, I’ve been in quieter nightclubs! The worse part was they started the music again at 6.30am!! No one wants to be woken up to people blaring out sweet Caroline at 6.30 on a Sunday morning! Totally disrespectful
Nicolle, 1-night trip
Verified Hotels.com guest review

2/10 Poor

People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults.
Martin, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Lift did not work, BBC channels did not work on TV, room smelt musty.
Christopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jeremy, 1-night trip
Verified Expedia guest review

4/10 Fair

Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Suzanne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.
Jade, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Barbara, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nigel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The worst place I have ever stayed, dirty, disgusting, smelly. Marks on carpets and broken drawers. Skylight window so dirty couldn’t see through it.
Vicky, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Attentive staff, few small improvements needed
Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive. Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm.
Jessica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast was poor. Plus invoice received doesn’t match what I paif
Bhavan, 1-night business trip
Verified Expedia guest review

2/10 Poor

The room was dirty and extremely tired. The toilet had brown stains, the curtains were covered in stains, the bedside table was covered in cigarette burns, the room was hot and stuffy/smelly. The Atlantic beer tasted bad/different and gave me an upset stomach (only had 2 pints). This is probably the worst hotel I have stayed in.
1-night trip with friends
Verified Hotels.com guest review