Cardiff International Airport (CWL) - 32 min drive
Bristol International Airport (BRS) - 79 min drive
Cardiff Bay Station - 8 min walk
Cardiff Queen Street Station - 19 min walk
Cardiff Central Station - 19 min walk
Restaurants
The Classroom - Y Dosbarth - 15 min walk
Grosvenor Casino - 9 min walk
Miller & Carter - 10 min walk
The Customs Shed Cardiff - 7 min walk
Cardiff Bay Tavern - 9 min walk
About this property
Holiday Inn Express Cardiff Bay, an IHG Hotel
When you stay at Holiday Inn Express Cardiff Bay, an IHG Hotel, you'll be a short five-minute drive from Cardiff Bay and Cardiff Castle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
87 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 10.00 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Roll-in shower
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Parking
Self-parking costs GBP 10.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff Bay, An Ihg
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel Cardiff
Frequently asked questions
Does Holiday Inn Express Cardiff Bay, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Cardiff Bay, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Cardiff Bay, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Cardiff Bay, an IHG Hotel?
Yes. Self-parking costs GBP 10.00 per day.
What are the check-in and check-out times at Holiday Inn Express Cardiff Bay, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express Cardiff Bay, an IHG Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
Are there restaurants at or near Holiday Inn Express Cardiff Bay, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Express Cardiff Bay, an IHG Hotel like?
Holiday Inn Express Cardiff Bay, an IHG Hotel is a short 8-minute walk from Cardiff Bay Station and 12 minutes' walk from Wales Millennium Centre.
Holiday Inn Express Cardiff Bay, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Lovely modern clean quiet room overlooking water. Great full cooked buffet breakfast included. Excellent value and friendly staff.
Joanna
Joanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Cardiff stay
Good position of hotel, plenty of parking at good rate.
A little bit short staffed, but all friendly and helpful.
Fire alarm went off in the night, but dealt with well .
Trudi
Trudi, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Great stay
Checked in at 2.30 . Easy to walk to Bay. Comfy beds. Breakfast good.
Sian
Sian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
The food was great, bed was really comfortable but the toilet could do with being a bit higher…..I felt like I was back in the infant school with baby sized toilets!! Apart from that the stay was excellent. Thank you
Johanne
Johanne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Jon-Kris
Jon-Kris, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Sian
Sian, 1-night family trip
Verified Hotels.com guest review
6/10 Good
21 Nov 2024
Ok visit
Nice clean bathroom, no water to drink or tea bags in the room.
As a disabled visitor no help at any stage was offered
kerry
kerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Check in - exceptional
Excellent welcome on check in, very friendly staff and very helpful. Very good breakfast.
Kevin
Kevin, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
4 Nov 2024
Stay was good, breakfast was awful, ovre 3 nights more and more food items were unavailable....staff were doing there best but when you don't have things such as jams, marmalades plus hot items its pretty poor
Stuart
Stuart, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Comfortable stay. Breakfast busy & staff struggling to keep up. Shout out to Scot & Lisa who were amazing, friendly & helpful. Poor choice for decaf coffee. Should have decaf coffee beans in machine as well as caffinated. Instant is awful.
Helen
Helen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Cardiff Bay
Really good location by the bay. 4 EV charging points 55p per KW. Breakfast included however very busy with long queues and everything constantly running out.
Marc
Marc, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Tracey
Really good overall. Breakfast was chaotic with no plates, cups glasses etc and things not working eg pancake machine, hot chocolate and juice. Receptionist was working extremely hard to help out in the breakfast room.
Tracey
Tracey, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
It was ok
Gary
Gary, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Oct 2024
Disappointing breakfast but room was comfortable and clean
Claire
Claire, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Tyson
Tyson, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Good
Great location to the bay. The staff were friendly and the breakfast was good. Parking was minimal and on day 2 we had to find alternative parking.
Kyla
Kyla, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2024
Gail
Gail, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Great stay for city visit
We were stopping off in Cardiff for a visit and were looking for an overnight stay. This hotel was perfect, 15 min walk into the city centre and a 10 min walk to Cardiff bay. Staff were extremely helpful, room was comfy and we both slept well. Great breakfast in the morning which helped for our onward journey. Would definitely recommend.
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
as ever stay was brilliant
lawrence
lawrence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Staff and manager as always were brilliant
lawrence
lawrence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Amazing people. Very kind.
Beatrice
Beatrice, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
13 Sep 2024
Room wasn’t available until 3pm so delayed us going to our event.
Purchased 2 gin and tonics and was shocked at the price. When I asked why so expensive the barman said they were doubles even though I didn’t ask for doubles. This is awful as a person may have been having one drink and possibly driving shortly afterwards not knowing if they didn’t question the price of the drink. H the barman told me he always serves doubles! I had to warn the man at the bar in case he got caught out also.
Car parking was full after check in time so I’m glad I arrived early to nab a space despite having to wait an extra hour for the room. Hotel where fine with you parking before check in and using the bar area whilst you waited. There was no charge for the car park before check in time.
At breakfast there was no coffee cups and by the time I gave up after a good 5 mins wait in a queue my cooked breakfast had gone cold so I had to get another one.
Clean hotel. Staff seemed friendly but some of them stressed when it was busy in the morning.
Lesley
Lesley, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
12 Sep 2024
Bathroom Sink clogged.
Jon
Jon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 Sep 2024
The shower awful. No sleep as air con constant scratching all night coming from it. People walking corridor loudly. Outside all night the noise was dreadful. The price of your limited drinks was ridiculous. Was not told we had to pay for car park till arrival. Having not being able to sleep we would never return here!!!!!!!!