Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453
What's nearby
Harbour Bay Ferry Terminal - 4 min walk
Nagoya Hill Mall - 4 min drive
Grand Batam Mall - 5 min drive
BCS Mall - 6 min drive
Batam Centre Ferry Terminal - 10 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 37 min drive
Singapore (XSP-Seletar) - 20.5 miles/33 km
Changi Airport (SIN) - 13.9 miles/22.4 km
Airport shuttle (surcharge)
Restaurants
Wey Wey Seafood - 3 min walk
Morning Bakery Harbour Bay - 2 min walk
Golden Palace - 11 min walk
Starbucks - 2 min walk
Goji Kitchen & Bar - 4 min walk
About this property
Batam Marriott Hotel Harbour Bay
When you stay at Batam Marriott Hotel Harbour Bay, you'll be within a 15-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. You can visit the spa to be pampered with massages or body treatments, and Goji Kitchen+Bar, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
216 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
On-site parking only available on request
On-site self-parking (IDR 60000 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle from 6:00 AM to 8:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Water dispenser
Travelling with children
Children's menu
What to do
Kayaking nearby
Fishing nearby
Working away
8 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic water bottles
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Lowered plug sockets in bathroom
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
IPod docking station
55-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free wired Internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Goji Kitchen+Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co – This café only serves light fare. Open daily.
Altitude – Overlooking the ocean, this cocktail bar specialises in Asian cuisine and only serves light fare. Open daily.
Jiang He – On-site restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 302500 for adults and IDR 151250 for children
Airport shuttle service is offered for an extra charge of IDR 215000 per vehicle (one-way. Maximum occupancy 0)
Parking
Self-parking costs IDR 60000 per day
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam
Frequently asked questions
Does Batam Marriott Hotel Harbour Bay offer free cancellation for a full refund?
Yes, Batam Marriott Hotel Harbour Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Batam Marriott Hotel Harbour Bay?
Yes, there's an outdoor pool.
Are pets allowed at Batam Marriott Hotel Harbour Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Batam Marriott Hotel Harbour Bay?
Yes. Self-parking costs IDR 60000 per day. Electric car charging is available.
Is an airport shuttle service offered by Batam Marriott Hotel Harbour Bay?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM. The charge is IDR 215000 per vehicle one-way.
What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Batam Marriott Hotel Harbour Bay and nearby?
Have fun with nearby activities such as boat tours, fishing and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Batam Marriott Hotel Harbour Bay also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Batam Marriott Hotel Harbour Bay?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Batam Marriott Hotel Harbour Bay like?
Batam Marriott Hotel Harbour Bay is located a short 4-minute walk from Harbour Bay Ferry Terminal.
Batam Marriott Hotel Harbour Bay Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Dec 2024
Very clean. Patient and excellent service provided.
Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Demola
Demola, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
The best service and massage i have ever had in a long time.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
Modern, clean, surrounding area can be a bit loud in night time
Andi
Andi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
David
David, 3-night trip
Verified Expedia guest review
8/10 Very good
23 Jul 2024
there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
jiseon
jiseon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
Sean
Sean, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jun 2024
Right next to customs.... Convenient!
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks.
Jones an apprentice was exceptionally courteous!
Ravindra
Ravindra, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Jun 2024
The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.
Jing Yi Giselle
Jing Yi Giselle, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Jun 2024
Angela
Angela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Jaffrine
Jaffrine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jun 2024
Mogana
Mogana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.
Mogana
Mogana, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
19 May 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2024
Wee Khoon
Wee Khoon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Apr 2024
Qiu Yan
Qiu Yan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
4 Apr 2024
I don't like.
Raymond
Raymond, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
26 Mar 2024
Staff and service are great. Rooms are big and clean. Will stay here again.
Jingxuan
Jingxuan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Mar 2024
John
John, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Feb 2024
CNY in Batam…
Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Fleur
Fleur, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2024
Bryan
Bryan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Dec 2023
Huang Zi
Huang Zi, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Dec 2023
How can this be a 5 star hotel? Overpriced as well.
No dressing table, poor room design, seaview blocked by plants and trees. $22sgd breakfast buffet is so average. Poor receptionist service. The bed is hard and uncomfortable. Noisy surroundings as well.....
Joshua
Joshua, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2023
there was nothing not to like about my stay! it was accessible to harbour bay mall and there was a night market right outside the hotel. pool was nicely shaded in some areas and breakfast has got a good spread. service was prompt and excellent, they helped us with our luggages upon arrival as well as when we checked out!