Boulangerie Pâtisserie Traiteur Jano - 9 min walk
La paillote - 12 min walk
New Antalya - 7 min walk
About this property
Mercure Orléans Centre
Located near a train station, Mercure Orléans Centre is a great choice for a stay in Orléans. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L'ENTRACTE, which serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a 24-hour health club and a fitness centre are other highlights. Fellow travellers say good things about the helpful staff. Public transportation is close by: République Tram Stop is only 14 minutes on foot.
Languages
English, French, German, Spanish
At a glance
Hotel size
111 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 15 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Snack bar/deli
What to do
Ecotours nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1977
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour health club
Seasonal outdoor pool
Bike parking
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Step-free path to entrance
Room amenities
Be entertained
48-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
L'ENTRACTE – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Uncovered self-parking costs EUR 15 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 01 to September 30
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans
Frequently asked questions
Does Mercure Orléans Centre offer free cancellation for a full refund?
Yes, Mercure Orléans Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Orléans Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Mercure Orléans Centre?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Orléans Centre?
Yes. Self-parking costs EUR 15 per night. Electric car charging is available.
What are the check-in and check-out times at Mercure Orléans Centre?
Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Contactless check-out is available.
What is there to do at Mercure Orléans Centre and nearby?
Mercure Orléans Centre has a seasonal outdoor pool and a 24-hour health club.
Are there restaurants at or near Mercure Orléans Centre?
Yes, L'ENTRACTE offers French cuisine.
What's the area around Mercure Orléans Centre like?
Mercure Orléans Centre is a short 9-minute walk from House of Joan of Arc and 14 minutes' walk from Place du Martroi.
Mercure Orléans Centre Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Very nice comfortable city centre hotel
Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Phillip
Phillip, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Nice but careful with the room you book
Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Olivia
Olivia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Great location
Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Sep 2024
Zory
Zory, 3-night trip
Verified Hotels.com guest review
4/10 Fair
8 Sep 2024
Fire alarm no one apologized
Bed like a board
Too noisy
Never again
thomas
thomas, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Sep 2024
Propert desperately needs a deep clean and fixing of major elements.
Sherri
Sherri, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Just a great hotel with a brilliant restaurant
Paul
Paul, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
The staff were very friendly and helpful on Reception in particular
Deborah
Deborah, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 Sep 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2024
Joe
Joe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Recommended
Great overnight stay. Some minor issues - paint flaking off door, no plug in the bathroom basin, no ability to change air conditioning setting - but good location and exc3llent public rooms. Double glazing ensures no traffic noise but at expense of “warm” room for sleepin*.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
18 Aug 2024
Parking was overcrowded. Restaurant was chaotic with orders lost. Hotel and rooms seem poorly maintained.
Guy
Guy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Good location, close to the centre of Orleans and only a short walk away.
Very friendly and helpful staff and the rooms were good value.
James
James, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Excellent weekend stay
Christian at the Reception gave us an enthusiastic and informative welcome. The entire staff was communicative, efficient and affable. The room was comfortable, spacious and functional with river view. It became warm in the middle of the two nights, even though the thermostat indicated 18C. Felt like 26C. Dinner at L'Entreact was a pleasant surprise. Our waiter, Mourchad was attentive and took excellent care of us. The Menu offers a vast variety of choices. Food preparation was very good. The entire wait staff offered great and accommodating service to all patrons. And specially with children. The facade needs a touch up but the lobby is classy.
Jean Luc
Jean Luc, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Lindsay
Lindsay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Great value and good location
Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Martyn
Martyn, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 Jul 2024
Good stay
The beds are not the comfiest, pretty hard. The rooms are tired and need to be updated to match the rest of the hotel.
The pool was wonderful
Selection at breakfast was very good
Emma
Emma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2024
Marc
Marc, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 May 2024
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 May 2024
Bof
Grande chambre. La moquette de la chambre semblait soit usée soit tachée ou bien encore sale.
Par contre le lit était super et la double fenêtre coupe complètement le bruit de la route
Le prix du parking n’était pas affiché, surprise à la sortie.
Le petit déjeuner était pas mal mais la demoiselle qui nous a accueillie était peu agréable et à débarrassé notre table avant que nous ayons terminé alors que nous étions au buffet