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Mercure Hotel Aachen Europaplatz

4.0 star property
Hotel with restaurant, near Carolus Thermen Bad Aachen

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Photo gallery for Mercure Hotel Aachen Europaplatz

Welcome to Mercure, where guests can check in at the reception area with a counter and seating.
Welcome to our reception area, where friendly staff are available to assist with your stay.
Relax by the pool surrounded by comfortable outdoor seating areas and a beautiful horse statue.
Enjoy a sumptuous spread of international cuisine at our buffet, featuring a variety of salads, meats, and desserts.
Relax in a spacious room with a large bed, desk, and seating area, featuring a flat-screen TV and coffee maker.
Experience Aachen's rich history and natural beauty at Mercure Hotel Aachen Europaplatz, where upscale comfort meets eco-friendly living. Savor international cuisine with al fresco dining options at restaurant AIXcellence, or unwind by the fireplace in the lobby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is ฿2,848
฿3,047 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Restful retreat with a neatly made bed and two bedside lamps.

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Relax in a serene space with a neatly made bed, reading lamps, and a comfortable bench.

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Relax in a stylish room with a comfortable bed, sofa, and desk, featuring a large window and wall-mounted lamp.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Two single beds with white linens and wooden headboards, accompanied by bedside tables and lamps.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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8.8 out of 10, Excellent, 866 reviews
The price is ฿3,119
฿3,337 total
includes taxes & fees
10 Aug - 11 Aug
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About the area

Map
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068

What's nearby

  • Carolus Thermen Bad Aachen - 9 min walk - 0.8 km
  • Aachener Soers Equitation Stadium - 20 min walk - 1.7 km
  • Aachen Cathedral - 3 min drive - 2.1 km
  • RWTH Aachen University - 3 min drive - 2.3 km
  • CHIO Stadium - 4 min drive - 2.3 km

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 37 min drive
  • Cologne - Bonn Airport (CGN) - 60 min drive
  • Liege (LGG) - 154 min drive
  • Eurogress Aachen Bus Stop - 18 min walk
  • Aachen-Rothe Erde Station - 22 min walk
  • Aachen (XHJ-Aachen Central Rail Station) - 26 min walk

Restaurants

  • ‪Carolus Thermen - ‬12 min walk
  • ‪Bodrum Grill - ‬12 min walk
  • ‪Fletcher Davis - ‬7 min walk
  • ‪Berlin Grill - ‬14 min walk
  • ‪Golden Wok - ‬12 min walk

About this property

Mercure Hotel Aachen Europaplatz

Located near a train station, Mercure Hotel Aachen Europaplatz is a great choice for a stay in Aachen. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at AIXcellence, which serves international cuisine and is open for lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

Dutch, English, French, German

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 13 per night; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4133 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Seasonal outdoor pool
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

AIXcellence – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Mephisto – This bar serves dinner and light fare. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person

Renovations and closures

The property is closed: Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per day

Parking

  • Self-parking costs EUR 13 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Aachen Europaplatz
Aachen Mercure Hotel Europaplatz
Europaplatz
Europaplatz Aachen
Mercure Aachen Europaplatz
Mercure Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Europaplatz
Mercure Hotel Europaplatz Aachen
Accor Aachen Europaplatz
Mercure Aachen Europaplatz
Mercure Hotel Aachen Europaplatz Hotel
Mercure Hotel Aachen Europaplatz Aachen
Mercure Hotel Aachen Europaplatz Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen Europaplatz offer free cancellation for a full refund?

Yes, Mercure Hotel Aachen Europaplatz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Hotel Aachen Europaplatz?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Mercure Hotel Aachen Europaplatz?

Yes, pets are welcome. There's a charge of EUR 18 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Aachen Europaplatz?

Yes. Self-parking costs EUR 13 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Mercure Hotel Aachen Europaplatz?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Mercure Hotel Aachen Europaplatz and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool, a picnic area and a garden.

Are there restaurants at or near Mercure Hotel Aachen Europaplatz?

Yes, AIXcellence offers al fresco dining and international cuisine.

What's the area around Mercure Hotel Aachen Europaplatz like?

Mercure Hotel Aachen Europaplatz is a short 12-minute walk from Carolus Thermen Bad Aachen and 5 minutes' walk from Ludwig Forum.

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Mercure Hotel Aachen Europaplatz Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Bed
Bathroom
Parking

What guests liked

  • Breakfast was great with a good spread of items and well-prepared. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice place to be, good food services, room always cleaning....
Miriam, 3-night trip

10/10 Excellent

Modern and clean rooms, nice personnel.
Christoph, 1-night trip

8/10 Good

Bed was good. Just a bit tight for space
Richard, 4-night trip

10/10 Excellent

Very nice property. Enjoyed the pool and bar area. Staff was very friendly, as well. Comfortable and clean rooms.
NICOLE, 1-night trip

10/10 Excellent

Nice staff, clean and comfortable rooms.
Claire, 2-night trip

8/10 Good

A review
Benjamin, 4-night trip

10/10 Excellent

Decent hotel with friendly staff, room was tidy and everything in good condition. Minor thing was the bed (Matrass was quite hard). Good place to park our car and close to the city center ( you can walk).
Toby, 1-night trip

6/10 Okay

We like the location and hotel, but were disappointed that the restaurant was closed on Sunday.
David, 2-night trip

10/10 Excellent

Close to my area of visit
Olatunde, 2-night trip

6/10 Okay

This hotel is ok for a few days in Aachen. Nice garden and swimming pool.
Vania, 2-night trip

6/10 Okay

No air conditioning

Hotel was great but the air conditioning wasn’t working. For the two nights we were there we didn’t have it. The room got very stuffy even with the window open. It rained the second night so we couldn’t open it all the way. Otherwise room was very clean and staff were very nice.
Sheri, 2-night trip

2/10 Terrible

Airco didn’t work and no fridge present. Despite the description at the website. Lukas of the reception was aware and had a great idea: go away, get a refund and find another hotel. At 20.00hr with wife and kid ! Sorry Lukas, fix the airco (it was 28C!) and get a spare fridge. You’re claiming to be 4-star hotel. In your dreams !
Mike, 2-night trip

10/10 Excellent

NICE PLACE TO STAY NEARR AACHEN CENTER

We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
Barbara, 2-night trip

10/10 Excellent

Great service with 24/7 front desk. Nice and clean rooms
Michael, 1-night trip

8/10 Good

Location is convenient
Jamal, 1-night trip

8/10 Good

Good hotel very good parkingfacilities
Yaneth, 2-night trip

6/10 Okay

The stay in general was good, room was clean, the hotel a bit older, but after check-out I was shocked about the price for the breakfast. Hadn‘t realized it during booking/check-in. Until the prize for breakfast (40 €) will not at least be decreased by 50% I will not book again for that place.
1-night trip

6/10 Okay

Check the pillow before resting your head

Great hotel, stayed for 1 night on way down to Budapest. Only downside was a blood stain on the pillow !
Richard, 1-night trip

10/10 Excellent

The perfect hotel.

8/10 Good

Wonderful hotel. Breakfast was great. Staff were kind and helpful. A little further from Aachen centrum than we had thought.
Michael, 2-night trip

10/10 Excellent

2-day stay near family

Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.
Ida, 2-night trip

10/10 Excellent

Nice room and bathroom
jeffrey, 2-night trip

10/10 Excellent

The hotel is nice, very clean and the breakfast is fantastic. But the real star of this hotel is the staff. Wonderfully helpful and friendly and they were so so kind to our daughter. Special shout out to Simone, she went above and beyond to make our daughter’s stay happy. We are so grateful, THANK YOU!!!
Jennifer, 1-night trip

10/10 Excellent

Good spot

Perfect for business. Very attentive staff, good breakfast and well situated.
Manuel, 2-night trip

8/10 Good

Rooms clean and tidy. Great nights sleep. Efficient staff
Simon, 1-night trip