Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900
Getting around
Benito Juarez International Airport (MEX) - 66 min drive
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 84 min drive
Restaurants
Mercado de Amecameca - 3 min drive
Hacienda Panoaya - 1 min walk
Café, Panes y Pasteles de Tenango - 2 min drive
La Nueva - 19 min walk
El Castillo de los Venados - 4 min walk
About this property
Hotel & Spa Hacienda Panoaya
Enjoy your visit to Amecameca with a stay at Hotel & Spa Hacienda Panoaya. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other features include an indoor pool, a sauna and a children's pool.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 9:00 AM–12:30 PM
Restaurant
Coffee/tea in a common area
Free daily reception
Travelling with children
Children's pool
Playground
What to do
Zip-lining nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Mosquito nets
An indoor pool
Full-service spa
Sauna
Banquet hall
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Down duvet
Bed sheets provided
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer (on request)
Towels
Toilet paper
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca
Frequently asked questions
Is there a pool at Hotel & Spa Hacienda Panoaya?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel & Spa Hacienda Panoaya?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel & Spa Hacienda Panoaya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel & Spa Hacienda Panoaya?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Hotel & Spa Hacienda Panoaya and nearby?
Have fun during the warmer months with activities nearby such as zip-lining. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel & Spa Hacienda Panoaya also has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Hotel & Spa Hacienda Panoaya?
Yes, there's an on-site restaurant.
What's the area around Hotel & Spa Hacienda Panoaya like?
Hotel & Spa Hacienda Panoaya is a short 1-minute walk from Hacienda Panoaya and 18 minutes' walk from Sacromonte National Park.
Hotel & Spa Hacienda Panoaya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
14 Oct 2024
.
Todo bien, lo único que seria bueno es que si el huésped llega antes de las 3, si ya tienen disponible la habitación se la entreguen al huésped
En mi caso llegue 2:20, nos pusieron la pulsera y nos dijeron hasta las 3 se entrega la habitación y no nos ofrecieron el resguardo del equipaje.
Saludos
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Noemi
Noemi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
Great place to bring kids!
Sara
Sara, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Apr 2024
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Sarah
Sarah, 1-night romance trip
Verified Expedia guest review
8/10 Very good
28 Dec 2023
Ligia
Ligia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2023
Excellent place to stay
Jesus
Jesus, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2023
Olivia
Olivia, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 May 2023
Very clean and quiet. But, a few important things happened during our stay:
1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully).
2. The sides of the kiddie and adult pools are covered in algae.
3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕
4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Kerri
Kerri, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 Jul 2022
ADRIANA
ADRIANA, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Apr 2022
María del Rocío
María del Rocío, 2-night trip
Verified Hotels.com guest review
6/10 Good
17 Feb 2022
gabriela
gabriela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2021
Fin de semana genial
En general estuvo genial ñ, todo muy limpio y con sana distancia. Felicidades!!
Vasthy Azul
Vasthy Azul, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Aug 2021
Ok
Al llegar me comentaron en recepción que no tenían mi reservación y que no tenían lugar, luego lo revisó alguien más y me llevaron a la habitación, la cuál era diferente a la reservada.
Wilber
Wilber, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Jul 2021
Amellalli
Amellalli, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2021
Location next to the Park/Zoo/Museum is excellent.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
13 May 2021
El hotel es parte de una gran instalación que incluye muchas actividades, especialmente para niños: tirolinas, botes a pedales, muchos tipos de animales, etc. Nos alojamos allí para facilitar el acceso a hacer senderismo en los bosques cercanos, lo cual fue genial. La comida en los restaurantes es de muy buena calidad y el servicio es excelente. Debido a que hay tanta gente (para el hotel y los usuarios diurnos de las comodidades del complejo), puede ser ruidoso. El personal del hotel fue todo muy servicial y amable.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 May 2021
Loved everything that you can do close by. There was no coffee available to anyone until restaurant opened at 9am. Normally by then I’ve already had my third cup of coffee. Security there sucks. Had an incident with a security guard who was rude. What restaurant opens at 9am?
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
22 Mar 2021
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
21 Nov 2020
Armando
Armando, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2020
MARIANA
MARIANA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2020
Outstanding experience
Outstanding property. Beautifully landscaped and absolutely clean. Very friendly, warm and proud staff everywhere, from Don José (Don Chucho) in the kitchen/dining area, David our waiter for most of our stay, and Miss Sol at the front desk. Thank you all for making this an unforgettable trip!
And those “Chiles en Nogada” to die for !!!
Alejandro
Alejandro, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
6 Nov 2024
Atendimento muito ruim no front desk, tanto periodo da chegada, quanto noturno. Falta de empatia e vontade de atender.
Nao tem ar condicionado, nem ventilador. Quarto muito quente.
Nao tem frigobar