In the heart of Ghent City Centre, Novotel Gent Centrum offers a haven for relaxation and entertainment. Unwind in the sauna or steam room, indulge in buffet breakfast, and explore nearby attractions with bike rentals. The helpful staff has left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Gym
Electric vehicle charging point
24/7 front desk
Connecting rooms available
Pet-friendly
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Internet in the lobby
Fitness centre
Sauna
Steam room
Room service
Conference centre
Business centre
Meeting rooms
Terrace
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Garden
Terrace
The current price is ฿4,322
฿4,322
฿4,844 total
includes taxes & fees
21 Aug - 22 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Executive Room, 1 Queen Bed
Executive Room, 1 Queen Bed
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
25 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)
Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)
7.47.4 out of 10
Good
8 reviews
(8 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
20 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 1 Double Bed (up to 2 adults & 2 children)
Junior Suite, 1 Double Bed (up to 2 adults & 2 children)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
40 sq m
Sleeps 4
1 Double Bed
View all photos for Standard Room, 1 Queen Bed (up to 2 adults)
When visiting Ghent, Novotel Gent Centrum is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include a sauna, a steam room and a terrace. Fellow travellers say great things about the helpful staff and location.
Languages
Dutch, English, French, German
At a glance
DONE
Hotel size
117 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Off-site parking within 656 ft (EUR 30 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Working away
Business centre
Meeting rooms
Conference centre (1808 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Arcade/games room
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Wired internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Parking is available nearby and costs EUR 30 per night (656 ft away)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent
Frequently asked questions
Does Novotel Gent Centrum offer free cancellation for a full refund?
Yes, Novotel Gent Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Gent Centrum?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel Gent Centrum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Gent Centrum and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy amenities such as a sauna, a steam room and an arcade. Novotel Gent Centrum also has a garden.
Are there restaurants at or near Novotel Gent Centrum?
Yes, there's an on-site restaurant.
What's the area around Novotel Gent Centrum like?
Novotel Gent Centrum is in Ghent City Centre, a short 2-minute walk from Ghent Town Hall and 3 minutes' walk from Belfry of Ghent. Travellers love the hotel's prime location.
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Novotel Gent Centrum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Lobby
Towns
Bathroom
Breakfast
Cities
Shower
Parking
Reviews
10/10 Excellent
27 May 2025
Great location, happy with our time relaxing and sightseeing in Ghent.
Heather
Heather, 4-night trip
10/10 Excellent
2 Jun 2025
Centre of town location is incredible
Jon
Jon, 1-night trip
8/10 Good
19 Jul 2025
Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended
James
James, 3-night trip
10/10 Excellent
8 Jun 2025
Clean room. Friendly staff.
Stephanie
Stephanie, 2-night trip
4/10 Poor
31 Jul 2025
Front desk staff were not very helpful are sympathetic with our problems.
Gordon
Gordon, 4-night trip
10/10 Excellent
20 Mar 2025
It was great stay, we will be back.
Qahtan
Qahtan, 4-night trip
8/10 Good
30 Jan 2025
Great location
Shelina
Shelina, 3-night trip
8/10 Good
26 Jan 2025
Overall - very good hotel and friendly people
Viktor
Viktor, 2-night trip
8/10 Good
4 Apr 2025
Nice
Ilona
Ilona, 2-night trip
8/10 Good
17 Feb 2025
Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.
Amanda
Amanda, 1-night trip
10/10 Excellent
13 Dec 2024
Perfect location, difficult parking, wonderful hotel and wonderful staff
Christian
Christian, 2-night trip
8/10 Good
13 Feb 2025
Good location but room was a little tired
Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.
Steven
Steven, 3-night trip
10/10 Excellent
31 Oct 2024
Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.
Ailene
Ailene, 5-night trip
10/10 Excellent
19 Oct 2024
Great central location. Nice room. Good breakfast choices. Nice bar too.
Martyn
Martyn, 4-night trip
8/10 Good
23 Mar 2024
Nice hotel, well located
EITEL
EITEL, 2-night trip
10/10 Excellent
23 Jun 2023
Great location, and a comfortable stay.
Sonja
Sonja, 1-night trip
6/10 Okay
12 Dec 2024
Good hotel in a nice location
Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.
Steven
Steven, 3-night trip
10/10 Excellent
3 Jun 2024
Awesome location, clean rooms and friendly staff. Breakfast is good too...
PRASHANT
PRASHANT, 1-night trip
10/10 Excellent
15 Mar 2024
Very nice location and safe
Rafael
Rafael, 1-night trip
8/10 Good
7 Feb 2024
Great location and Friendly staff
Yolande
Yolande, 3-night trip
8/10 Good
31 Aug 2023
Great hotel, kind staff and great city, perfect location!!
Darcel
Darcel, 1-night trip
10/10 Excellent
31 Aug 2023
The hotel was in such a great location and the staff was so helpful.
Jason
Jason, 4-night trip
6/10 Okay
13 Dec 2024
good location.
location was perfect but my room was on the back and a lot of street noise to 3 at night. with window closed.
bed etc was fine.
peter
peter, 2-night trip
10/10 Excellent
2 Oct 2024
Thus was our favorite place to stay out of the 6 total hotels on our trip. Excellent service and Ghent is an amazing area. 10/10