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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with indoor pool, near Community Choice Credit Union Convention Center

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
Property amenity
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Indoor pool
Experience the vibrant city life at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy a delicious meal at Genevieve Restaurant, unwind with a good book from the library or take a refreshing dip in the indoor pool.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $129
includes taxes & fees
$115 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Embassy Suites Hotel Des Moines Downtown

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
8.0 out of 10, Very Good, (1123)
Embassy Suites Hotel Des Moines Downtown
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About the neighborhood

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 22 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

When you stay at Holiday Inn Downtown - Mercy Area by IHG, you'll be just a 5-minute drive from Wells Fargo Arena and Drake University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Downtown - Mercy Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Downtown - Mercy Area by IHG?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Holiday Inn Downtown - Mercy Area by IHG?

Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.

What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Downtown - Mercy Area by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What is there to do at Holiday Inn Downtown - Mercy Area by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.

Are there restaurants at or near Holiday Inn Downtown - Mercy Area by IHG?

Yes, Genevieve Restaurant offers American cuisine.

What's the area around Holiday Inn Downtown - Mercy Area by IHG like?

Holiday Inn Downtown - Mercy Area by IHG is in Downtown Des Moines, a short 9-minute walk from Wells Fargo Arena and 10 minutes' walk from Iowa Events Center.

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Weekend getaway
Very good, front desk was very help with hotel questions and questions about the area
Jon, 1-night trip

8/10 Very good

Location was great. Room was clean and spacious. Breakfast buffet was disappointing. Selection was good but food was not very warm.
Jacquie, 1-night trip

10/10 Exceptional

We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Ashleigh, 1-night trip

10/10 Exceptional

Worked well for an overnight stay . And really appreciated the shuttle to the aurport
Bryan, 1-night trip

10/10 Exceptional

Excellent hotel with excellect service & shuttle which was very convenient
Diane, 5-night trip

10/10 Exceptional

Great stay!
It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
Amanda, 1-night trip

8/10 Very good

Good no complaints
OLIVER, 2-night trip

10/10 Exceptional

Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds
Ben, 1-night trip

10/10 Exceptional

It was very pleasant and bartender was exceptional downstairs.
Lisa, 1-night trip

6/10 Good

Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Matt, 1-night trip

10/10 Exceptional

Everything
Laverne, 4-night trip

8/10 Very good

Friendly staff
Abbie, 1-night trip

10/10 Exceptional

Close to Wells Fargo Staff was great!
Pam, 1-night trip

8/10 Very good

Stay was great minus the fack that their primary parking spots were not open. Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door. The staff were kind and the pool area was clean.
1-night trip

10/10 Exceptional

It was a great walk to Wells Fargo and they offered a shuttle if weather had necessitated transportation. Offers a bar and food, great if you don't want to venture downtown.
Carmen, 1-night trip

6/10 Good

The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
K., 3-night trip

2/10 Poor

Thought that breakfast was free, The room was hot even when they brought 2 fans up to the room. Had to park in a parking lot a block away very inconvenient for guests. Do better.
Anthony, 2-night trip

6/10 Good

Not great
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
Jeremy, 1-night trip

6/10 Good

Parking sucks. Rude bar tender. Room smelled. Pool unavailable due to a party. Should be a time limit even for the kids. It should be free breakfast due to the quality. All other staff were nice, rooms were cleaned and decent room prices
Jessica M, 2-night trip

6/10 Good

Ok
Renee, 1-night trip

10/10 Exceptional

Wonderful place to stay. Shuttle available to take us where we need to go. Bathroom stocked with all necessary supplies, better than some much more expensive hotels. Staff very friendly, and helpful. We had the best experience at Drakes diner per Holiday Inn staff recommendations. We will stay again!!
Lisa, 1-night trip

8/10 Very good

Handy, helpful, and the shuttle was a great perk.
Annie, 1-night trip

8/10 Very good

The property is very good and easily accessible to the airport.
ABRAHAM, 3-night trip

4/10 Fair

Run down but close to the hospital
We stayed because we had an early surgery the next day at the children's hospital, which the 2 minute drive was really easy to navigate to. The room was kind of falling apart - the secondary lock on the door was hanging on by half the screws, and very loose, the shower fixture was broken, and the vents in the shower were super dusty. I was up every hour thinking someone was going to break it, but that's probably just my paranoia. The pool did not have steps going into it, so it was difficult for my young son or anyone with disabilities to get in and out (there was a ladder). The pool temp was nice & warm, but the pool room was freezing! The lobby "bar" didn't allow children under 18 in after 8pm (even though there was not a single person there, and my son was well behaved on a tablet) so we had to visit with our local friends in the lobby. But it is what it is. Also, the parking lot was closed for renovations, so we had to park in the lot behind the hotels lot. That would have been nice to know prior to arrival. Overall, great location if you are going to Mercy, but I wouldn't stay there with my family again.
Emily, 1-night trip

10/10 Exceptional

Great place, all team friendly, excellent room clean. good food at the breakfast, really definitely i'm recommend this place.
Aldo, 2-night trip

General property information

Travelers Say
"In town for the event w family...... loved the restaurant for dinner and breakfast and fun pool time."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM