In the heart of Kraków Old Town, Hotel H15 Francuski Old Town - Destigo Hotels offers a rich blend of luxury and convenience. Explore Royal Road and Main Market Square nearby or unwind with a game at the billiards/pool table. With in-room WiFi, car rentals on site, and helpful staff praised by past guests.
When you stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be in a fantastic location, only a five-minute walk from Royal Road and Main Market Square. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short drive of St. Mary's Basilica and Oskar Schindler Factory. Fellow travellers love the helpful staff.
Languages
English, Polish
At a glance
Hotel size
42 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured uncovered on-site valet parking (PLN 100 per day; includes in/out privileges)
24-hours off-site parking within 492 ft (PLN 100 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Piano
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
2 steps to reach property
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: PLN 150 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
Airport shuttle service is offered for an extra charge of PLN 130 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per day
Parking
Uncovered valet parking costs PLN 100 per day with in/out privileges
Parking is available nearby and costs PLN 100 per day (492 ft away; open 24 hours)
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski
Frequently asked questions
Does Hotel H15 Francuski Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel H15 Francuski Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, cats and dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes. Valet parking costs PLN 100 per day.
Is an airport shuttle service offered by Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 130 per vehicle one-way.
What are the check-in and check-out times at Hotel H15 Francuski Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, there's an on-site restaurant.
What's the area around Hotel H15 Francuski Old Town - Destigo Hotels like?
Hotel H15 Francuski Old Town - Destigo Hotels is in Kraków City Centre, a short 3-minute walk from Royal Road and 4 minutes' walk from Main Market Square.
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Hotel H15 Francuski Old Town - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Feb 2025
Really nice hotel with great staff. Value for money is excellent.
James
James, 4-night trip
10/10 Exceptional
23 Jan 2025
Wonderful hotel in the old town.
This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.
Margaret
Margaret, 4-night trip
10/10 Exceptional
30 Dec 2024
Great Location Great Hotel
Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Diana
Diana, 3-night trip
10/10 Exceptional
7 Nov 2024
Excellent location, nice staff
Ievgeniia
Ievgeniia, 1-night trip
8/10 Very good
2 Dec 2024
Good location and close to dining and shopping
BRUCE
BRUCE, 1-night trip
10/10 Exceptional
16 Nov 2024
Great hotel and location. Staff very professional and friendly.
Denine
Denine, 3-night trip
10/10 Exceptional
11 Nov 2024
Excellent location
Mark
Mark, 2-night trip
10/10 Exceptional
30 Oct 2024
Great stay! Fantastic location and lovely breakfast. Would recommend.
Rajan
Rajan, 4-night trip
8/10 Very good
15 Dec 2024
Excellent location
Excellent location for a weekend break in Krakow and well looked after hotel - however the walls are very thin so you can hear everything going on next door!
Kirsty
Kirsty, 2-night trip
8/10 Very good
5 Nov 2024
Nice boutique hotel and room is clean.
Anh
Anh, 1-night trip
10/10 Exceptional
4 Oct 2024
location is perfect 👍
Glenn
Glenn, 6-night trip
10/10 Exceptional
25 Nov 2024
A cracking hotel excellent location! Staff were friendly & helpful 24hrs a day! rooms were brilliant 👌
Gareth
Gareth, 3-night trip
10/10 Exceptional
18 Nov 2024
Fantastic hotel in the heart of Old Cracow
Amazing check in, room, beautiful hotel and helpful staff. I highly recommend it.
Aurele
Aurele, 1-night trip
10/10 Exceptional
29 Nov 2024
The best hotel I’ve stayed at in my Europe trip. Staff is incredibly helpful and the room is spacious and clean. Located at the heart of the Old Town, it is super easy to navigate and walkable. Super super recommended!!
James
James, 3-night trip
10/10 Exceptional
28 Sep 2024
Loved our stay at this elegant hotel. The staff were incredibly helpful, the breakfasts were copious and delicious, and the location was perfect. Stay here if you can!
Dawn
Dawn, 4-night trip
10/10 Exceptional
22 Sep 2024
Perfect hotel in Krakow.
One of best properties I have stayed
Professional friendly from reception,room ,breakfast.i highly recommend this hotel.i would definitely stay here again.
jose
jose, 4-night trip
10/10 Exceptional
29 Sep 2024
Beautiful hotel, nice room, helpful
staff. Near most main sites in the Old City.
Daniel
Daniel, 4-night trip
10/10 Exceptional
6 Nov 2024
Great hotel, very beautiful interior , clean and quiet, I just wish they also had disposable slippers .
Arnavaz
Arnavaz, 1-night trip
10/10 Exceptional
20 May 2024
Wonderful hotel and perfect location in Old Town.
Matt
Matt, 4-night trip
10/10 Exceptional
6 Dec 2024
Lovely break
We had three lovely days in Krakow. Very welcoming staff when we arrived. The room was very nice - a comfy bed, modern bathroom, spacious and lots of storage. A nice choice of food for breakfast and we ate a very presented and tasty dinner at the French Bistro.
The location is superb within a few minutes walk of the market square
I would definitely recommend this hotel
Ann
Ann, 2-night trip
8/10 Very good
4 Nov 2024
Beautiful place in the old town. Exelent!
Miriam
Miriam, 2-night trip
10/10 Exceptional
8 Aug 2024
The staff at this hotel was wonderful. Location is perfect and located closely near town Square. We had a great trip and would stay here again!
Emily
Emily, 3-night trip
10/10 Exceptional
22 Oct 2024
This is a wonderful hotel situated among nice shops and restaurants. Very easy walking distance to the central Krakow market square. My King bed suite was quite spacious and affordable. Staff were extremely pleasant.
James
James, 5-night trip
10/10 Exceptional
5 Sep 2024
Great hotel. Rooms fantastic size. Staff very pleasant and courteous.
kevin
kevin, 2-night trip
10/10 Exceptional
5 Sep 2024
Very French nice stay
Excellent location, fantastic staff and friendly service. The wow factor was the breakfast food at the hotels restaurant.