In the heart of Copenhagen, ProfilHotels Mercur offers a convenient base to explore Tivoli Gardens and City Hall Square. Connect to WiFi in public areas, then rent a bike or challenge yourself at the outdoor tennis court. The helpful staff has left a lasting impression on previous guests.
Copenhagen (ZGH-Copenhagen Central Train Station) - 6 min walk
Nørreport Station - 13 min walk
Vesterport Station - 2 min walk
Rådhuspladsen Station - 8 min walk
Forum Station - 13 min walk
Restaurants
Axelborg Bodega - 4 min walk
Cafe Vivaldi Axelborg - 4 min walk
Royal Bar - 4 min walk
Roast Coffee - Vesterport - 2 min walk
Lobby Bar - 5 min walk
About this property
ProfilHotels Mercur
ProfilHotels Mercur puts you in a great location, within a short 10-minute walk of Tivoli Gardens and City Hall Square. Guests can enjoy the outdoor tennis courts, and buffet breakfast is available daily. Also, Nyhavn and Strøget are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Vesterport Station is steps away and Rådhuspladsen Station is 8 minutes.
Languages
Danish, English, Norwegian, Swedish
At a glance
DONE
Hotel size
119 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Off-site parking within 1242.7 mi (DKK 265 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Tennis
Beach nearby
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Bike hire
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 180 per person
Children & extra beds
Rollaway beds are available for DKK 300.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 300 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs DKK 265 per day (6561680 ft away)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.
Also known as
Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen
Frequently asked questions
Does ProfilHotels Mercur offer free cancellation for a full refund?
Yes, ProfilHotels Mercur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ProfilHotels Mercur?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of DKK 300 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at ProfilHotels Mercur?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at ProfilHotels Mercur?
No, this hotel doesn't have a casino, but Casino Copenhagen (3-min drive) is nearby.
What is there to do at ProfilHotels Mercur and nearby?
Practise your swing on the tennis courts.
What's the area around ProfilHotels Mercur like?
ProfilHotels Mercur is in Copenhagen City Centre, a short 2-minute walk from Vesterport Station and 5 minutes' walk from Tivoli Gardens.
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ProfilHotels Mercur Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Breakfast
Shower
Lobby
What guests liked
Breakfast was consistently described as good, excellent, and solid with a wide variety of options. (25 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
5 Aug 2025
Breakfast was very good to set you up for the day
Michael
Michael, 3-night trip
8/10 Good
15 Jul 2025
We had a lovely stay at this hotel. The room was was nice and had everything we needed. The staff where very helpful and friendly. The breakfast was great. I would recommend this hotel.
Christine Nowak
Christine Nowak, 3-night trip
8/10 Good
3 Jun 2025
Location is great, nice spread for the breakfast. Value for money hotel.
Ajay
Ajay, 4-night trip
10/10 Excellent
28 Jul 2025
The hotel was right across from the railway stop. So it was convenient to travel
Pankaj
Pankaj, 2-night trip
8/10 Good
16 Jun 2025
Good place, near city center area
K
K, 3-night trip
10/10 Excellent
25 Apr 2025
Most wonderful stay, the hotel accommodations were amazing, the breakfast was absolutely incredible. The warmth and helpfulness of the front desk concierge was much appreciated 🙏
samantha
samantha, 3-night trip
6/10 Okay
20 Jun 2025
Small and minimally equipped room. Good location and decent check in service. Overall however, I would not recommend.
Anthony
Anthony, 2-night trip
10/10 Excellent
15 Jun 2025
Lovely
Charles
Charles, 1-night trip
8/10 Good
16 May 2025
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
gh
gh, 1-night trip
8/10 Good
28 May 2025
The hotel standard of cleanliness was excellent
The breakfast was first class
It was very convenient for both the railway station and Tivoli
The only con was that the hotel was advertised as having a bar but it was closed each evening
Keith
Keith, 3-night trip
8/10 Good
30 May 2025
The property was well located for many areas. There was a bus stop for the hop on hop off bus just across from the hotel as well as there being a train station. We had a room with a balcony over looking the train station which did mean it was quite noisy, especially at night. The rooms were great and the staff were so helpful.
Clare
Clare, 2-night trip
8/10 Good
5 Jul 2025
There’s construction underway in front of the hotel. Breakfast buffet is good. Our room on the second floor was next to a tennis court and was hard to take a nap during a game. Also hotel does not have nearby restaurants except one Italian restaurant which was a little bit pricey.
Eleanor
Eleanor, 3-night trip
8/10 Good
15 Jun 2025
Hotel conveniently located close to mass transit and walking distance to most. Rooms are basic but clean. One caveat / location is very close to Tivoli which has fireworks on weekend evenings. This made for very loud conditions late at night (also allowed me to figure out why they provide ear plugs in room). Staff was pleasant and helpful.
Martha
Martha, 5-night trip
2/10 Terrible
23 Jul 2025
Stated in several mecures this was the worse . Beds were so uncomfortable.
Sapna
Sapna, 5-night trip
10/10 Excellent
14 Dec 2024
Great location and very clean
Steven
Steven, 2-night trip
10/10 Excellent
25 Sep 2024
Great location and nice room. Friendly staff and we enjoyed our stay there
David
David, 3-night trip
10/10 Excellent
27 Oct 2024
Good service and very nice breakfast
Robert
Robert, 3-night trip
8/10 Good
11 Jul 2025
The hotel altogether was very friendly, the room and the breakfast were very good and the surroundings were convenient. The bath was in old style and was moldy in some corners. That should not be the case for the price we paid. A small defect in the bath we claimed was repared ther very same day in our absence.
Ulrich
Ulrich, 4-night trip
10/10 Excellent
21 Sep 2024
The breakfast is great.
Laura
Laura, 1-night trip
10/10 Excellent
8 Jun 2025
We enjoy our stay in the Mercur Hotel. We had a triple room that was quite spacious with a large bathroom, refrigerator, air conditioner. We didn’t have an issue with the noise or air conditioning, and did not need to use the provided ear plug. The breakfast was excellent. The location is most convenient- 20 min train ride from the airport and close to many sightseeing and metro, dining and shopping. The staff went above and beyond to help us. Thank you
Kristina
Kristina, 6-night trip
8/10 Good
24 Jul 2024
Clean, close to attractions, comfortable bed.
Jessica
Jessica, 2-night trip
4/10 Poor
26 Jun 2025
There is no air conditioning and it is out dated. They provide a small fan.
tiffany
tiffany, 1-night trip
6/10 Okay
24 Jun 2025
Be aware that the hotel is across the street from the screeching regional trains. When the weather is cold, this isn't a big issue, but when it is warm, and the window is open (no AC) then it is. Under these conditions, getting a room at the back of the building is highly recommended. Note that the hotel offers free ear plugs -- that tells you something.
Ben
Ben, 1-night trip
10/10 Excellent
19 Nov 2024
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay