West Plaza Hotel puts you within a 10-minute drive of Interislander Ferry Terminal. Guests looking for a bite to eat can visit City Dining and Bar, which serves breakfast and dinner. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
102 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (NZD 25 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (late night)
Working away
4 meeting rooms
Conference space (1690 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Local maps
Special features
Dining
City Dining and Bar – This restaurant serves breakfast and dinner.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Cash deposit: NZD 200 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 32 per person
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Cots/infant beds are available for NZD 30.00 per night
Parking
Self-parking costs NZD 25 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington
Frequently asked questions
Does West Plaza Hotel offer free cancellation for a full refund?
Yes, West Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at West Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at West Plaza Hotel?
Yes. Self-parking costs NZD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at West Plaza Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM.
What is there to do at West Plaza Hotel and nearby?
Recommended spots to visit include Wellington Town Hall (1-min walk) and Wellington i-SITE Visitor Centre (2-min walk), along with Michael Fowler Centre (2-min walk) and City Gallery Wellington (3-min walk).
Are there restaurants at or near West Plaza Hotel?
Yes, there's an on-site restaurant, City Dining and Bar.
What's the area around West Plaza Hotel like?
West Plaza Hotel is in Te Aro, a short 1-minute walk from Wellington Central Business District and 4 minutes' walk from The Opera House. Travellers say that the hotel is in a great location.
West Plaza Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
5 Dec 2024
Dated and run down but great location and car parking. bar only open from 4 unable to provide cash for washing machine
Sally
Sally, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
jaison
jaison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Town n around
Great night out and comfy motel
Hohepa
Hohepa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sep 2024
There is a construction site next door. Only noticeable during the day, not at night nor in the weekend.
Michael
Michael, 1-night trip
Verified Wotif guest review
10/10 Exceptional
20 Sep 2024
Duncan
Duncan, 2-night trip
Verified Expedia guest review
6/10 Good
15 Sep 2024
Very low rooms - grim and dark. Very aged looking hotel. View on the ruins of city council with constant noise of constructions.
Jerzy
Jerzy, 2-night romance trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
Tv wouldnt tune into channels, staff fixed
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
A great place to stay with super helpful staff.
Christine
Christine, 1-night trip
Verified Wotif guest review
8/10 Very good
28 Aug 2024
Great over night stay.
John
John, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
It is a pity with the road closure
Peter
Peter, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
S
S, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
It was Good
Elvis
Elvis, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
21 Aug 2024
S
S, 1-night business trip
Verified Hotels.com guest review
6/10 Good
11 Aug 2024
Rooms pretty date. Pillows hard. Restaurant for breakfast ok. Dinner took ages to come with only 5 people in restaurant then not great.
Handy location
Judith
Judith, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Was a great stay, but a light noisy for my hubby with the car park next door. I didn’t hear a thing zzz
Cara
Cara, 2-night family trip
Verified Expedia guest review
2/10 Poor
10 Aug 2024
Alan
Alan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Aug 2024
Lovely foyer, great staff. Room small and basic but fine. Bathroom grout was mouldy, plastic shower mat dirty underneath and shower curtain did not stop water leaking out into floor.
Andrea
Andrea, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
3 Aug 2024
Mike
Mike, 1-night trip
Verified Wotif guest review
10/10 Exceptional
3 Aug 2024
Personnel super friendly and helpful. Very quiet and comfortable except for construction outside which started at 7.30am on saturday. Very convenient close to shops and Michael fowler centre. Great food and drink!!! Grateful thanks for super kiwi hospitality.
Jocelyn
Jocelyn, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
29 Jul 2024
A drinking glass had lipstick marks on a glass that was in cupboard. Please also sort out your taxi cards as they are outdated. West Plaza needs to liaise with taxi company
Megan
Megan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Judi
Judi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jul 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Jul 2024
Our room was compact but everything was laid out well. Very soft bed.
Karina
Karina, 1-night romance trip
Verified Wotif guest review
6/10 Good
16 Jul 2024
Staff were nice but gross black mould patches in shower, gross amatuer tilework in bathroom. Noisy construction across the road and view into other rooms.
Bel
Bel, 1-night family trip
Verified Expedia guest review
6/10 Good
7 Jul 2024
Poor old West Plaza needs an update. First impressions walking in as that is looked dated. Staff service was great. Once in the room, it was clean but tired. Especially the bathroom. No extractor either. Very basic amenities. No extra blankets (although I'm sure I could have asked). Single glazed. TV had a poor picture quality.
It's saving grace is its great location.