We stayed at secrets for 5 days. The property grounds are fairly large and plenty of room for guests. The pool and beach chairs fill up quick and a few of the restaurants were not open at all during our stay. The rooms while somewhat remodeled were needing finishing touches in areas
Michael
Michael, ทริป 4 คืน
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4/10 พอใช้
16 กุมภาพันธ์ 2025
Catherine
Catherine, ทริป 2 คืน
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10/10 ไร้ที่ติ
2 กุมภาพันธ์ 2025
More than expected
Staff was extremely friendly, food decent+. A lot value for money
Rickard
Rickard, ทริป 3 คืน
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10/10 ไร้ที่ติ
4 กันยายน 2024
Donald Alfred Paris plus three other
Donald Alfred Paris plus three other, ทริป 10 คืน
รีวิวจากผู้เข้าพัก Travelocity ที่ตรวจสอบแล้ว
2/10 แย่
9 กรกฎาคม 2024
Not up to the Secrets standards we are used too.
Wasn’t very clean.Very worn down in many areas.
Staff members were lazy and unfriendly.
I could go on forever. Like I said not up to the Secrets standards I’ve loved forever. Won’t be returning.
Many changes have to happen. Needs an overhaul.
Richard
Richard, ทริปโรแมนติก 3 คืน
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8/10 ดีมาก
26 มิถุนายน 2024
Great
Kendra Danielle
Kendra Danielle, ทริป 5 คืน
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10/10 ไร้ที่ติ
20 พฤษภาคม 2024
The location was away from everything and secluded. The property is nice, but a little dated. Food options were nice and we enjoyed it. We upgraded to the walkout pool and the pool was dirty and did not work. Once we informed them, they did not repair it.
Nathan
Nathan, ทริปโรแมนติก 4 คืน
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8/10 ดีมาก
8 พฤษภาคม 2024
Resort was in the process for closing down for renovations. Activities were limited or cancelled and restaurants availability was limited. Staff started tearing down pool area two days before the closing date. Overall was a good experience.
Gary
Gary, ทริปโรแมนติก 4 คืน
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2/10 แย่
2 พฤษภาคม 2024
Awful hotel- needed a remodel years ago but was still open. Pool, bathrooms in main area, stairs all falling apart.
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
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2/10 แย่
25 เมษายน 2024
Service was horrible from the time we checked in until we left. Bars were not open when said to be and didn’t have drinks or foods available as stated. We were treated like we were a nuisance and ignored most of the time. Outside the resort everyone was friendly and welcoming. I will be contacting Hyatt personally in regards to this property considering we paid for 5 star and barely received 1-2 star. There was animal poop on the sidewalks that was never washed off. Even around the swim out pools. Phone didn’t work in room. It was absolutely miserable. I would never recommend this secrets to anyone. We have stayed at secrets in other places and was always fantastic. NOT THIS ONE!!!!! Do Not Waste your Time or money!
Brandi
Brandi, ทริปโรแมนติก 7 คืน
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2/10 แย่
22 เมษายน 2024
This property was not as expected at all. The staff were very unprofessional. The property was not maintained at all grass was high and not treated. Iguana and cat poop on walking paths and around private swim out area . The pool was not cleaned and iquana sitting tail in the pool . The food was horrible ( 1 not 5 restaurants as advertised Rooms were not properly cleaned and when softly mentioning to management they shift blame and stated ( you are in nature )As if these conditions should be expected
Horrible experience at such an expensive price !
Robert
Robert, ทริปโรแมนติก 5 คืน
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8/10 ดีมาก
19 เมษายน 2024
We stayed at the property for my April birthday celebration. I’ve stayed at other Secrets properties and this location does need some work. We learned it would be closing for renovations and would revisit again once completed. The area is beautiful and somewhat secluded. The beach was lovely, clean and there were no issues getting chairs, etc. Our garden view room was cleaned every day with clean sheets, etc. Snacks refilled, fresh towels and good shower pressure, no issues there. It’s not an action filled location - there were nightly music entertainers, we had opted for a relaxing time with no children or spring breakers and so it was just perfect for us. Loved the fact it was quiet. Security was always visible - we felt safe. Food was good - and we had a lovely birthday romantic evening dinner on the beach. Excellent service and time. Staff was friendly especially in the market cafe area and towel distribution areas. Older bartender Kenny by the pool area looked unhappy during our entire stay! The one negative I’ll mention - I went for an early morning run on the beach and coming back I noticed that the pool hadn’t been cleaned from the day before as there was still sand from folks rinsing their feet on the edge of it. No one else was around. The water/shower pipes were not working during our stay. I also think they were a bit short staffed. Overall a nice relaxing stay. I’m sure it will be phenomenal once it reopens after its facelift! 😊
Marilyn Verona
Marilyn Verona, ทริปโรแมนติก 6 คืน
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6/10 ดี
16 เมษายน 2024
Our room was beautiful, spacious and clean.
The staff was awesome and went above and beyond to make us happy.
Food and drinks were average.
Property is in need of a massive renovation.
Pool was filthy everyday.
I wouldn't stay again, no water views from any room.
Suzette
Suzette, ทริปกับครอบครัว 7 คืน
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2/10 แย่
15 เมษายน 2024
I was very disappointed at my stay. The place is very run down and dirty. This location is supposedly closing at the end of this month. The staff do not clean your room at all. My sheets were never changed. There was black mold in the bathroom and old garbage left in the room. Housekeeping would come and straighten the bed and change the towels. They would not actually clean anything. I paid extra for a swim out room. I didn’t use the swim out even once. The pool was dirty and didn’t look clean. Barely any restaurants were open. Staff seemed to not care much about anything. Do not recommend for anyone.
Yasmine
Yasmine, ทริปโรแมนติก 4 คืน
รีวิวจากผู้เข้าพัก Orbitz ที่ตรวจสอบแล้ว
8/10 ดีมาก
7 เมษายน 2024
I would have given it a 5 but i could not sleep well. The sheets are very scratchy.
Genady
Genady, ทริปโรแมนติก 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
6 เมษายน 2024
Joe
Joe, ทริป 3 คืน
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8/10 ดีมาก
5 เมษายน 2024
Susan
Susan, ทริป 4 คืน
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8/10 ดีมาก
5 เมษายน 2024
They say "a picture is worth a thousand words." You will never get a more picturesque resort that has it all...turquoise waters, located at the center of the cove, mountains, beach, its got it all. Large pool with bar, lots of eating options with quality choices, swim up patio room was great for some quiet privacy, live entertainment each evening, and the café was a great way to end the evenings. Property is dated, but still a wonderful choice to enjoy a relaxing vacation. Heard it is scheduled for a make over that will take place over the next 2 years, can't wait...we will definately be back!
Michael James
Michael James, ทริปโรแมนติก 5 คืน
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10/10 ไร้ที่ติ
4 เมษายน 2024
Excelente
Maria luiza
Maria luiza, ทริปกับเพื่อน 2 คืน
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10/10 ไร้ที่ติ
28 มีนาคม 2024
Tamara
Tamara, ทริป 3 คืน
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10/10 ไร้ที่ติ
23 มีนาคม 2024
We visited several beaches in St Martin, St Maarten and St. Barts on this trip, and the place we stayed was the most quite and secluded. We never saw more than 0-3 people on the beach in the mornings which we loved. The pool was festive during the day and the place and shows shut down around 10:30 which we also loved. The staff was friendly and we couldn't understand why they only had 7.5 stars. We loved it!
Paul
Paul, ทริปโรแมนติก 4 คืน
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6/10 ดี
22 มีนาคม 2024
Secluded safe quiet location and friendly accommodating staff.
adela A
adela A, ทริปโรแมนติก 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
14 มีนาคม 2024
TV worked off WiFi which was in and out during the day. Maybe could watch a show in late evening without it freezing on you. Only 2 choices to eat at night. Only 1 night it was a Buffett. Morning Buffett was ok but once they sat you and got first cup of coffee then you were ignored. Same with dinners. I would ah e to ask for more wine or water at either times. Would not pay more for a Secrets in the future. No different than any other resort.