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The Cascades Hotel at Sun City Resort

5.0 star property
Luxury hotel in Moses Kotane with 2 restaurants and 3 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cascades Hotel at Sun City Resort

Superior Luxury Room with Balcony | Minibar, in-room safe, desk, soundproofing
Casino
Superior Luxury Family Room | Minibar, in-room safe, desk, soundproofing
Outdoor pool, pool umbrellas, pool loungers
Golf

Reviews

7.8 out of 10

Good

Popular amenities

  • Casino
  • Electric vehicle charging point
  • Air conditioning
  • Bar
  • Connecting rooms available
  • Gym
Main amenities
  • Daily housekeeping
  • Golf course
  • Casino
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
The price is ฿7,694
฿8,848 total
includes taxes & fees
15 Jan - 16 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Paraplegic Room

Paraplegic Room | Minibar, in-room safe, desk, soundproofing

Paraplegic Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, soundproofing

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Family Room

Luxury Family Room | Minibar, in-room safe, desk, soundproofing

Luxury Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Minibar, in-room safe, desk, soundproofing

Superior Luxury Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, soundproofing

Superior Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
  • 64.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Room with Balcony

Superior Luxury Room with Balcony | Minibar, in-room safe, desk, soundproofing

Superior Luxury Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
  • 43.9 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Building design

The Palace of the Lost City at Sun City Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (602)
The price is ฿12,521
฿14,497 total
includes taxes & fees
9 Jan - 10 Jan 2025
The Palace of the Lost City at Sun City Resort
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About the area

Map
R556, Moses Kotane, North West, 0316

What's nearby

  • The Gary Player Golf Course - 2 min walk
  • Sun City Casino - 2 min walk
  • The Valley of Waves - 7 min walk
  • Waterworld - 8 min walk
  • Pilanesberg National Park - 11 min drive

Getting around

  • Free local area shuttle
  • Free casino shuttle

Restaurants

  • ‪Acacia Terrace Cafe - ‬9 min drive
  • ‪Crystal Court - ‬4 min drive
  • ‪Ocean Basket - ‬19 min walk
  • ‪Shebeen - ‬11 min walk
  • ‪Steers - ‬4 min walk

About this property

The Cascades Hotel at Sun City Resort

The Cascades Hotel at Sun City Resort features a golf course and a casino. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Peninsula, one of 2 restaurants, serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 3 bars/lounges, a free water park and an outdoor pool.

Languages

Afrikaans, English

At a glance

Hotel size

  • 243 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 16
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle
  • Free casino shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Racquetball/squash
  • Archery
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway hire/tours
  • Parasailing
  • Boat tours
  • Motor boating
  • Personal watercraft (motorised)
  • Waterskiing
  • Ziplining
  • Shopping
  • Access to nearby health club
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Peninsula – Overlooking the garden, this restaurant specialises in international cuisine and only serves breakfast.
Bocado – This poolside restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Grill Room – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Legends – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Luma Bar & Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Open daily.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 May to 23 June:
  • Water park

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 1977/071333/06

Also known as

Cascades Hotel
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades
Hotel Cascades Sun City
Cascades Hotel Sun City Resort
Cascades Hotel Resort
The Cascades Hotel
The Cascades At Sun City
The Cascades Hotel at Sun City Resort Hotel
The Cascades Hotel at Sun City Resort Moses Kotane
The Cascades Hotel at Sun City Resort Hotel Moses Kotane

Frequently asked questions

Does The Cascades Hotel at Sun City Resort offer free cancellation for a full refund?
Yes, The Cascades Hotel at Sun City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Cascades Hotel at Sun City Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Cascades Hotel at Sun City Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Cascades Hotel at Sun City Resort?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at The Cascades Hotel at Sun City Resort?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at The Cascades Hotel at Sun City Resort?
Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.
What is there to do at The Cascades Hotel at Sun City Resort and nearby?
Have fun with on-site activities such as mountain biking, parasailing and waterskiing, and practise your swing at the golf course. Additional recreation on-site includes racquetball/squash, segway hire and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Cascades Hotel at Sun City Resort also has 3 bars, a casino and a nightclub, as well as a lazy river, a sauna and a steam room.
Are there restaurants at or near The Cascades Hotel at Sun City Resort?
Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining.
What's the area around The Cascades Hotel at Sun City Resort like?
The Cascades Hotel at Sun City Resort is a short 2-minute walk from The Gary Player Golf Course and 7 minutes' walk from The Valley of Waves.

The Cascades Hotel at Sun City Resort Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Cynthia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
HILLARY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

shaun, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great venue for couples and families.
Kaveri, 1-night trip
Verified Expedia guest review

8/10 Very good

Annah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay and kids really enjoyed !
Kerry, 3-night family trip
Verified Expedia guest review

4/10 Fair

Sonny Ardis, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
Verified Expedia guest review

6/10 Good

Glory days well behind it
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Feels like one of the high end Las Vegas resorts
Bruce, 1-night family trip
Verified Expedia guest review

8/10 Very good

The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
Debbi, 3-night trip
Verified Expedia guest review

8/10 Very good

Convenience
LUZOLO JOSEPH, 2-night family trip
Verified Expedia guest review

4/10 Fair

Stephen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nani, 3-night trip
Verified Expedia guest review

4/10 Fair

The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
Jonathan, 3-night trip
Verified Expedia guest review

8/10 Very good

Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Raouf, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karin, 4-night trip
Verified Expedia guest review

8/10 Very good

Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Johanna, 2-night family trip
Verified Expedia guest review

6/10 Good

We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
Anita, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
Shaun, 2-night family trip
Verified Expedia guest review

6/10 Good

It’s ok . Very dated and probably worth spending the extra to go to the Palace hotel up the hill.
JASON, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Meshack, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
Verified Expedia guest review