Sheraton Ottawa Hotel offers a great location, putting you within a 15-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness centre for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. This eco-friendly hotel is also within a 15-minute walk of Rogers Centre Ottawa and University of Ottawa. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Connecting rooms available
24/7 front desk
Parking available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Valet parking
Room service
Coffee shop/cafe
24-hour business centre
Business centre
10 meeting rooms
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
The current price is ฿4,115
฿4,115
฿4,883 total
includes taxes & fees
15 Aug - 16 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Executive Room, 2 Double Beds, Non Smoking, Executive Level
Executive Room, 2 Double Beds, Non Smoking, Executive Level
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
37 sq m
Sleeps 4
2 Double Beds
View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level
Executive Room, 1 King Bed, Non Smoking, Executive Level
9.09.0 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
9.29.2 out of 10
Wonderful
115 reviews
(115 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking
Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
Ottawa Fallowfield Station - 22 min drive
Parliament Station - 2 min walk
Lyon Station - 8 min walk
Rideau Station - 12 min walk
Restaurants
Bier Markt - 2 min walk
Bridgehead Coffeehouse - 2 min walk
Starbucks - 2 min walk
Tim Hortons - 3 min walk
Queen St. Fare - 3 min walk
About this property
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel offers a great location, putting you within a 15-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness centre for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. This eco-friendly hotel is also within a 15-minute walk of Rogers Centre Ottawa and University of Ottawa. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
236 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site valet parking (CAD 35.00 per day; includes in/out privileges)
On-site extended parking (CAD 32.00 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's menu
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Working away
24-hour business centre
10 meeting rooms
Conference space (829 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Grab bar near toilet
Grab bar in bath
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Carleton Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge – This bar only serves light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
Late checkout can be arranged for an extra charge of CAD 75.00 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
Dining venue
The property will be renovating from 20 June 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 35.00 per day with in/out privileges
Extended parking costs CAD 32.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa
Frequently asked questions
Does Sheraton Ottawa Hotel offer free cancellation for a full refund?
Yes, Sheraton Ottawa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Ottawa Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Ottawa Hotel?
Yes. Valet parking costs CAD 35.00 per day. Extended parking costs CAD 32.00 per day.
What are the check-in and check-out times at Sheraton Ottawa Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CAD 75.00 (subject to availability). Express check-out is available.
Is there an on-site casino at Sheraton Ottawa Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Sheraton Ottawa Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Sheraton Ottawa Hotel also has a fitness centre.
Are there restaurants at or near Sheraton Ottawa Hotel?
Yes, there's an on-site restaurant, Carleton Grill.
What's the area around Sheraton Ottawa Hotel like?
Sheraton Ottawa Hotel is in Downtown Ottawa, a short 2-minute walk from Parliament Station and 7 minutes' walk from Rideau Canal. Travellers say that the area is very central, and great for skiing.
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Sheraton Ottawa Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Restaurant
Car
Parking
Breakfast
Bathroom
Building
What guests liked
Breakfast was consistently described as excellent, delicious, and very tasty with great service. (9 reviews)
The dining options, including breakfast and dinner, were great and worth the price. (4 reviews)
The gym was in great condition and a great amenity. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
3 Aug 2025
Excellent location.
Wendy
Wendy, 2-night trip
10/10 Excellent
27 Jul 2025
Great staff, great place and clean to
Michael
Michael, 1-night trip
10/10 Excellent
27 Jul 2025
Nice clean room, great location.
Konstantin
Konstantin, 1-night trip
8/10 Good
27 Jun 2025
Great location. Good hotel.
Frederik
Frederik, 2-night trip
8/10 Good
28 Apr 2025
Nice place to stay
Robert
Robert, 1-night trip
10/10 Excellent
13 Jul 2025
A great experience The staff is more than helpful A great location as well
ANDREW
ANDREW, 1-night trip
10/10 Excellent
24 Jul 2025
Thé personnel was kind and thé hôtel is clean and Downtown
Jonathan
Jonathan, 2-night trip
10/10 Excellent
6 Aug 2025
Walking distance to just about every thing!
David
David, 5-night trip
10/10 Excellent
30 Jul 2025
Check in was great
R. Cooper
R. Cooper, 1-night trip
10/10 Excellent
24 May 2025
Very convenient location and walkable to all attractions.
Pat
Pat, 3-night trip
10/10 Excellent
1 Aug 2025
Our room was spacious and very clean. Staff were really nice and polite. We enjoyed our stay. Highly recommended.
Nelgie
Nelgie, 1-night trip
10/10 Excellent
6 Aug 2025
Great experience. Clean and quiet with comfortable beds. Staff were all very friendly and helpful which is especially appreciated after a long day.
Lianne
Lianne, 1-night trip
8/10 Good
26 Jul 2025
Very quiet and comfortable
Cindy
Cindy, 4-night trip
10/10 Excellent
14 Jul 2025
The staff are always so friendly and helpful.
Chris
Chris, 2-night trip
8/10 Good
12 Jun 2025
Great convenient location. Spacious rooms and very quiet.
Erin
Erin, 2-night trip
10/10 Excellent
11 May 2025
Pleasant stay
Salil
Salil, 1-night trip
10/10 Excellent
14 Jul 2025
Very spacious and cozy
Samuel
Samuel, 1-night trip
10/10 Excellent
23 Jul 2025
really good stuff!
Zheng
Zheng, 3-night trip
10/10 Excellent
27 Jul 2025
It is in the centre and the parking was under the hotel
Marjoke
Marjoke, 1-night trip
10/10 Excellent
17 Jul 2025
Convenient for visiting parliament. Room was very clean and hallways quiet.
Lois
Lois, 1-night trip
10/10 Excellent
25 Jun 2025
We liked the central location and everyone we had the pleasure of dealing with was so friendly and helpful. The room was large, comfortable and quiet.
Jennifer
Jennifer, 2-night trip
10/10 Excellent
5 Mar 2025
The hotel was great and the staff very nice and helpful. Love staying there.
Cesar
Cesar, 2-night trip
10/10 Excellent
16 Apr 2025
Nice rooms and staff service 👌
Abrahan
Abrahan, 2-night trip
6/10 Okay
16 Jul 2025
Nice room and location. Unfortunately the pool was not available during all the days we stayed in this hotel
Doris
Doris, 4-night trip
10/10 Excellent
2 Jul 2025
Very helpful staff who answers my questions politely and friendly.