Pestana Collection Plaza Mayor

Property class: 4
Hotel with spa, near Plaza Mayor

Choose dates to view prices

You'll be in a fantastic location at Pestana Collection Plaza Mayor, only a five-minute walk from Plaza Mayor and Puerta del Sol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Terraza Plaza Mayor serves lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is only a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Library

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is ฿10,210
฿11,231 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

A hotel room with a large bed, two bedside lamps, a nightstand, and a mirror.

Classic Room

9.6 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, a small table with a phone and a lamp, and a large mirror on the wall.

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Plaza Mayor)

A hotel room with a large bed, a view of buildings through a window, and a vase with flowers on the nightstand.

Superior Room (Plaza Mayor)

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

A modern living room with a leather sofa, a glass coffee table, and a patterned rug.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

A hotel room with a large bed, bedside lamps, a desk with a telephone, and a mirror.

Deluxe Plaza Mayor

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

A hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a small ottoman.

Loft

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite (Plaza Mayor)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus

A hotel room with a bed, a window with curtains, a balcony, and a nightstand with a lamp.

Superior Plus

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A building with the name "ALBENIZ" and "UMUSIC HOTEL" on the facade.
UMusic Hotel Madrid
Madrid Centro
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 1,000 reviews
The price is ฿9,296
฿10,225 total
includes taxes & fees
16 Nov - 17 Nov
UMusic Hotel Madrid
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 1 min walk - 0.1 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Principe Pio Station - 22 min walk
  • Madrid Recoletos Station - 23 min walk
  • Tirso de Molina Station - 5 min walk
  • Sol Station - 5 min walk
  • La Latina Station - 6 min walk

Restaurants

  • ‪Divorare - ‬2 min walk
  • ‪Mesón del Champiñón - ‬3 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Taberna Corrientes - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬3 min walk

About this property

Pestana Collection Plaza Mayor

  • You'll be in a fantastic location at Pestana Collection Plaza Mayor, only a five-minute walk from Plaza Mayor and Puerta del Sol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Terraza Plaza Mayor serves lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is only a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

At a glance

Hotel size

    • 90 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • Off-site parking within 525 ft (EUR 36 per day); discounts available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace at reception
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor – This restaurant serves lunch and dinner. Open daily.
Café de la Plaza – Pátio – This café specialises in Regional cuisine and only serves light fare. Open selected days.
On-site venue No. 3 – cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 6 June:
  • One of the swimming pools
  • Bar/Lounge

Pets

  • Service animals exempt from fees

Parking

  • Parking is available nearby and costs EUR 36 per day (525 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from April to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Collection Plaza Mayor offer free cancellation for a full refund?

Yes, Pestana Collection Plaza Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Collection Plaza Mayor?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at Pestana Collection Plaza Mayor?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pestana Collection Plaza Mayor?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Pestana Collection Plaza Mayor?

No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.

What is there to do at Pestana Collection Plaza Mayor and nearby?

Pestana Collection Plaza Mayor has a spa and an indoor pool, as well as a fitness centre.

Are there restaurants at or near Pestana Collection Plaza Mayor?

Yes, Terraza Plaza Mayor offers Regional cuisine.

What's the area around Pestana Collection Plaza Mayor like?

Pestana Collection Plaza Mayor is in Madrid Centro, a short 5-minute walk from Tirso de Molina Station and 4 minutes' walk from Puerta del Sol. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pestana Collection Plaza Mayor Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant offered a great selection of food, excellent service, and a lovely atmosphere. (39 reviews)
  • Breakfast was consistently described as excellent, delicious, and a joy with a great selection and taste of the food. (51 reviews)
  • The hotel features a rooftop pool and a beautiful underground spa pool, both of which were highly praised by guests. (39 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Location
Service staff
Room
Breakfast
View
Restaurant
Spa
Bed
Shower
Cities

Reviews

Verified review

10/10 Exceptional

Great room, perfect location and easy service
Verified review

10/10 Exceptional

Fantastic Location. Best Hotel in Madrid !!! Everything was super good!
Verified review

10/10 Exceptional

Really nice hotel with good breakfast
Verified review

10/10 Exceptional

Pescana is flawless. If you like a boutique hotel experince, with upscale dining and amenities smack dab in the middle of where the action is, this is the one for you. They got all the basics right (bedding, cleanliness, service) they also covered the details. From speedy service at the click of a button,
Verified review

10/10 Exceptional

excellent location overlooking the big plaza just a very convenient place to stay
Verified review

10/10 Exceptional

Excellent hotel, great staff, beautiful rooms.
Verified review

10/10 Exceptional

Well maintained hotel at a nice location.
Verified review

10/10 Exceptional

Perfect location and they made the start of our Spain trip memorable by helping us celebrate our occasion with cava and cake. The hotel is beautiful and well maintained.
Verified review

10/10 Exceptional

Super convenient location super close to everything!!! The restaurant at the hotel was great! Views of the plaza were amazing!! The underground pool was the highlight
Verified review

10/10 Exceptional

Location location location.
Verified review

10/10 Exceptional

My two friends and I visited as the last stop on our trip and it was the perfect ending. We were immediately welcomed by the friendly staff who got us settled quickly. The hotel was very clean and situated in a central spot walkable to so many places. The pool was a great place to pass the siesta hours and the staff were wonderful about getting us get a difficult reservation booked for a last minute birthday celebration. This is definitely a return visit spot for me!
Verified review

10/10 Exceptional

Beautiful hotel with excellent staff
Verified review

10/10 Exceptional

Great hotel and perfect location. 💯
Verified review

10/10 Exceptional

Perfect hotel for couples stay. Centric clean and hospitable. Access to all parts of the city. Food and service were excellent.
Verified review

6/10 Good

Very friendly staff. Very nice room with view to the plaze mayor, but its not sound proof, so very noise. And the pool in the spa was kind of cold and breakfast was nothing special. We asked for hot chocolate to drink instead of coffee, but they came with very think chocolate to churroes. They said it was the same. And you could order extra things. Like crispy bacon. That was half raw.
Verified review

10/10 Exceptional

Clean room, friendly staff, great location
Verified review

10/10 Exceptional

The view of Plaza Mayor is great. The direct access to the Plaza is wonderful. Once you enter the room, it is quiet and relaxing. Also, the location is super convenient. The staffs are super helpful and friendly. We enjoyed the stay a lot!
Verified review

10/10 Exceptional

The room and bed was so comfortable and everything was new. The A/C was strong! The staff was amazing from beginning to end. The breakfast was fantastic. The highlight my massage with Mecela (the best massage) and the beautiful pool and sauna were also fabulous. The doors open to plaza mayor in one side and I only discovered that the day I was leaving;) the Conceirge was also fabulous!
Verified review

8/10 Very good

Wonderful staff service, beautiful hotel in a unique historic location.
Verified review

10/10 Exceptional

Great location, very helpful staff, comfortable bed and relaxing experience.
Verified review

10/10 Exceptional

Very nice hotel with an excellent staff working there, the location is the best in the city too!
Verified review

10/10 Exceptional

Stunning hotel, and location is unreal! Perfect base with great facilities and people also
Verified review

10/10 Exceptional

Amazing staff, location and food
Verified review

10/10 Exceptional

Excellent location! The staff was fantastic and so helpful!
Verified review

10/10 Exceptional

Great Location, rh only thing that I need it that they did not have was an steamer or iron